User companies will need serious convincing that SSA GT will not 'stabilize' or even discontinue some brands. Moreover, even in the cases where the company has been showing close attention to its customers’ wish lists, its crucial tenet of operation is profitability and setting realistic goals (the ROI justification works for the vendor as well). It does not appear very realistic to expect the equitably due attention to over a dozen products.
the current versions. Still, SSAGT has recently shown that it can win new business, with a third of business in the last quarter being new customers, particularly in the Asia Pacific. It has also experienced a dramatic increase in the number of companies returning to support & maintenance lately, mainly because of increased product quality. Nevertheless, it has to ensure that the erosion of companies that have already initiated a switchover replacement strategy (either due to bad market perception of