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Configuration Guide: Managing Virtual Servers Using a Virtual Machine Manager and a Clustered File System
Virtual data centers must enable increased physical server use and central management of virtual machine infrastructure. A clustered file system, with a virtual

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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » standad customer service q a


Why CRM Software is a Smart Investment in a down Economy
Find out more about why CRM is such a smart and timely investment for your small or midsized business in the white paper, crm: a business imperativ...

standad customer service q a  crm software smart investment economy,crm,software,smart,investment,economy,software smart investment economy,crm smart investment economy,crm software investment economy,crm software smart economy,crm software smart investment. Read More...
The Challenges of a Business Intelligence Implementation: A Case Study
The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its

standad customer service q a  static reports, such as standardized budgets and student lists. Based on the focus group results, a team of core users was chosen to help with the software selection process. This selection extended beyond the simple features and functionality provided by vendors. In addition to the criteria collected, the vendor's scalability, growth, costs, support, and technical expertise were taken into account. Additional vendor criteria to take into account: scalability—the ability to meet the growth requirements Read More...
Quote-to-order: A Newcomer Causes a Stir in the Market
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some

standad customer service q a  the Statement on Auditing Standards 70 (SAS 70) Type II audit, which assesses the operational effectiveness of internal controls within service organizations. BigMachines has successfully deployed its solutions to customers that serve a broad variety of markets (listed previously), surpassing the 100 customers milestone. Some of the approximately 40 customers added in 2007 include divisions of global leaders United Technologies and Kodak, in addition to fast-growing software and technology companies such Read More...
Deacom Certification at a Glance: A Prelude to the Certification Report
We recently certified Deacom Integrated Accounting and ERP Software v 10.4. Before sharing my impressions of Deacom’s product, I would like to briefly describe

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Move from a
While the role of IT in product development and sales has increased tremendously, a disconnect remains between the IT and business sides of an organization

standad customer service q a  Business Value,IT spend,value creation,value definition,value delivery Read More...
Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

standad customer service q a  customer strategies,customer strategy reports,customer strategies customer satisfaction,approach to customer strategy,customer strategy growing,customer operations strategies,effective customer strategies Read More...
A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate
Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s

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Brewing Up a Better Schedule for a Product with Many Variables
For the coffee producer Mother Parkers, scheduling coffee production across two plants was an ever-increasing challenge. Mother Parkers decided to take

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Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction
Follow up with analysis on the recent executive panel titled

standad customer service q a  web applications using open standards, Web services act analogically to electronic data interchange (EDI), with the difference of being an electronic process interchange instead. On the other hand, SOA entails much broader notion, given it is more than a set of technologies and runs independent of any specific technologies. Thus, still emerging Web services technology is likely to increase the component applications concept's awareness and speed up its still fledgling adoption. Large vendors' endorsement Read More...
For a Million Gallons of Glue Find a Marketplace on Steroids
FreeMarkets, Inc., will provide marketplace access and services to the United States Postal Service. The USPS is the first Federal entity to use FreeMarkets

standad customer service q a  a thousand rolls of standard sized paper towels it is efficient to look in a catalog and choose vendors based on price, delivery times, and reputation. When buying millions of cubic feet of natural gas or a family of PC boards, a different approach is definitely called for. FreeMarkets works with purchasers to help them craft detailed product specifications. These requests are prepared by specialists in the product, materials, or service being acquired. Preparation of a specification might take between Read More...
Frontstep (Nee Symix Systems) A Step Closer To A Turnaround
While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license

standad customer service q a  infor software,symix systems,erp products,infor syteline,infor erp software,syteline training,syteline,infor visual,baan infor,syteline erp,erp lx,infor xa,erp product,infor erp,erp systems Read More...
Will a Tool Manufacturer and a Supply Chain Software Vendor
The merger of traditional brick-and-mortar manufacturer Illinois Tool Works with Internet-based Click Commerce is puzzling, but has some method to the madness

standad customer service q a  based on open Internet standards and a component-based architecture. To that end, the vendor provided extranets for collaborative commerce, entailing intuitive user interfaces (UIs), packaged applications, process automation, data security, and user administration. All these components were delivered in an application service provider (ASP) hosted model, so as to mediate between the user organization's information systems ( electronic data interchange [EDI], ERP, customer relationship management [CRM], Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

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Facing A Selection? Try A Knowledge-Based Matchmaker Part 4: User Recommendations
This tutorial identifies the significance of researching technology vendors to both buyers and vendors/VARs. Buyers require research to determine the short

standad customer service q a  enterprise application software,software selection,selecting enterprise technologies,selection practices,selection processes,strategic technology selections,selecting complex systems,value added resellers,software vendors,strategic it acquisitions,selecting software vendors,evaluation process,selection project teams,enterprise technology evaluations,knowledge base Read More...

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