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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 statistical definitions


CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

statistical definitions  Experience has shown and statistical research verifies that success comes when senior management is directing the effort with the right level of leadership. If the industry wants to reduce the road kill of failed projects and help user organizations get on track, it needs to adopt a new set of best practices that will lead to economic success and prosperity for the industry. This article is part of a two part series that will define the framework and rationale for such a set of best practices. This is

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Demand-driven Versus Traditional Materials Requirement Planning


Material requirements planning is a system that strives to plan replenishment just before a withdrawal from stock, which does not work in some manufacturing environments.

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Measuring the Business Value of IT


Many organizations do a poor job of measuring the business value of their IT investments. Simple financial metrics are not good enough. But there are a number of consistent, repeatable, and credible measurement methodologies that hold both business users and IT departments accountable. Compare four methodologies, and learn how adding one of them to your overall governance framework can improve your IT investment returns.

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A Definition of Data Warehousing


There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

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Thinking Radically: Interview with Timo Elliott, SAP’s Technology Evangelist


It is hard to imagine that organizations like SAP or former Business Objects (BO)—now a division of SAP—were once start-up companies. Nowadays on the business intelligence (BI) scene it’s almost impossible to avoid the BO initialism. Like many other successful companies, SAP has grown into itself by offering a product that applied a radical approach to a business problem solution, and this is

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CRM: The Truth, The Whole Truth And Nothing But The Truth(For A Change)


Finding out the true facts about what makes CRM tick and how fast it circles the ROI clock—if it indeed reaches ROI-has long frustrated potential CRM implementers looking for answers. And getting good answers really matters, because their only alternative to being forewarned may be leaping into enterprise-wide, mega-bucks, change management-laden CRM implementations—and testing the depth of the water with both feet. For the first time, there are statistically-based, substantive answers to many questions about CRM.

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How to Improve the Accuracy of Your Forecasts


Increased competition, lower margins, and more customer demands mean that distributors have to provide better product availability and more services with fewer profit dollars. To accomplish this, estimates of future use of stocked items must be as accurate as possible. Discover how analyzing weighted averages, trend factors, and other formulas can help you accurately anticipate—and manage—future demand for your products.

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ToolsGroup-Going Back to Its SCP Roots


What has ToolsGroup, the expert in demand-driven SCP, been doing to address demand and supply variability? Read P.J. Jakovljevic’s article and see how ToolsGroup has developed sophisticated software that analyzes demand history across multiple dimensions, enabling companies to obtain more accurate forecasts and inventory targets for driving outstanding customer-service levels with less global inventory in their supply chains.

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Infor Infinium HCM


Infor HCM is a web-enabled human capital management system that is used to turn human resources (HR) into competitive advantage. This HR software accommodates multiple languages, currencies, banks, tax definitions, benefits, security configurations, and platforms, and includes workforce management (human resources, benefits administration, flexible spending accounts, compensation, and payroll); workforce deployment (employee and manager self-service, time and attendance, workforce portal, and workforce performance management); and talent management (learning management, employee performance management, recruitment, competency management, and succession planning).  

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The Truth about Data Mining


It is now imperative that businesses be prudent. With rising volumes of data, traditional analytical techniques may not be able to discover valuable data. Consequently, data mining technology becomes important. Here is a framework to help understand the data mining process.

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Apriso Comes Closer to Paperless Manufacturing


Recently, Apriso announced general availability of FlexNet 9.6, its next generation manufacturing software platform that offers much more than traditional manufacturing execution systems (MES) in terms of digital manufacturing. Namely, FlexNet 9.6 more readily supports conversion to paperless manufacturing environments, whereby enhanced role-based electronic work instructions (eWI) can more easily

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