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Quality Management
In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

strategic service management  Project Management MCS | Strategic Quality Management MCS | Supplier Quality Management MCS | Quality Management Definition MCS | Quality Management Report MCS | Quality Management Improvement MCS | Manufacturing Quality Management MCS | Quality Management Solution MCS | Quality Management Principles MCS | Quality Management Info MCS | --> Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management Read More...

Mistakes in Performance Management
Performance reviews are typically based on the definition of what an employee was originally hired to do. However, appraisal systems fail to address the fact that jobs change as the business environment evolves. Performance management systems should thus deal with critical focus areas rather than basic functions. Appraisal without these objectives in mind risks being a total waste of time.

strategic service management  Management Methodology | EPM Strategic Performance Management | EPM Performance Management Resources | EPM Corporate Performance Management | EPM Sales Performance Management | EPM Performance Management Measurement | EPM Performance Management Project | EPM Performance Management Network | EPM Effective Performance Management | EPM Performance Management Techniques | EPM Best Practice Performance Management | EPM Performance Management Cycle | EPM Performance Management Overview | Performance Management Read More...
Enterprise Marketing Management (EMM)
The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively an...
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Documents related to » strategic service management


Supply Chain Management 101 » The TEC Blog
Discussing Enterprise Software and Selection

strategic service management  Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright &copy 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Read More...
Cash Management 101
Cash management is an essential business process all organizations must perform to survive. Though cash management uses automation for much of the “grunt” work, it is human intelligence in the financial decision making that does the rest.

strategic service management  Cash management,small to medium business,SMB,financial management,financial statements,income statement,balance sheets,statement of cash flows,cash management facilities,cash inflows,cash outflows,liquidity crunch,enterprise resource planning,ERP,accounting functions Read More...
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from

strategic service management  Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright &copy 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Read More...
Absence Management: Time Is Money
This white paper outlines actionable, measurable best practices for going beyond controlling the costs associated with absent employees, to improving workforce schedules and facilitating compliance with government and internal regulations.

strategic service management  Absence Management: Time Is Money Absence Management: Time Is Money Source: SumTotal Systems Document Type: White Paper Description: This white paper outlines actionable, measurable best practices for going beyond controlling the costs associated with absent employees, to improving workforce schedules and facilitating compliance with government and internal regulations. Absence Management: Time Is Money style= border-width:0px; />   comments powered by Disqus Related Topics:   Alerting and Read More...
How Project Management Can Help Manufacturers
Recently there were two great articles published on our Website touching the interesting problem of interactions between traditional manufacturing management and project management: The Business Model for the 21st Century Is Project-centric and Weather the Recession with Project ERP. I agree with the respective authors that the project-driven management approach can help companies improve their

strategic service management  Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright &copy 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Read More...
OzLINK Doing Magic for Cloud Order Management
Headquartered in Westborough, Massachusetts, USA, Oz Development is the privately held provider of OzLINK, the set of cloud-based solutions that integrate and automate the order management process. Oz Development has a patented cloud-based platform that enables integration, automation, and extension of order management processes for small and medium sized companies. OzLINK has created value for

strategic service management  Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright &copy 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Read More...
New Management at Manhattan Associates
ATLANTA, Georgia -- Manhattan Associates Inc. MANH, the global leader in best-of-breed warehouse and transportation management systems, announced the appointment of Richard (Dick) M. Haddrill, former president and chief executive officer of Powerhouse Technologies, as president and chief executive officer reporting to Alan Dabbiere, chairman of the board for Manhattan Associates, effective January 1, 2000. Dabbiere will continue to play an active role as chairman of the board and will remain involved in strategic projects associated with the company's future direction. PRNewswire, 10/18/99.

strategic service management  Chairman, remaining involved in strategic projects for the company. The announcement comes shortly before the company s third quarter earnings release. Market Impact Demonstrating 70% license revenue growth over the past four years, Manhattan Associates has proven that best-of-breeds can still be competitive in a consolidating marketplace. However, lackluster performance over the three quarters since its last fiscal year-end, combined with management team changes, may indicate the company is planning a Read More...
Converting Service Calls into Sales with Real-time Offer Management
To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel—at the right time. Of course, it’s not really that simple. But service firms are finding it’s possible to make the right offers, through customer-selected channels, in real time. Find out how you can leverage your customer data to create opportunities for revenue generation.

strategic service management  implementation will support your strategic objectives – particularly with respect to enhancing sales, improving retention, sustaining and improving service, and building brand value. As suggested above, another impor - tant step to address in early phases (comparable to the approach for any business systems implementation) is change management, where the central challenge is to introduce the sales role to service staff. Though the CEO may communicate that it’s become a competitive necessity that Read More...
Nuxeo Content Management Platform, a Backgrounder
Nuxeo sees its content management product as the base for organizations to create their own content-centric business applications. The company offers some interesting tools to aid in this process, which I’ll get to in a moment. Nuxeo also offers its own distinct modules for document management, case management, digital asset management, and with the recent version 5.5, for social collaboration. <!

strategic service management  Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright &copy 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web E-mail del.icio.us Digg Read More...

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