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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 success strategies technical professional


Customer Relationship Management Strategies Part Two: Creating Your Strategy
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality products and services. However, you

success strategies technical professional  marked your parameters for success and failure, you can then create your implementation strategy. This is Part two of a four-part note. Part One discussed new approaches to CRM implementation, Part Two will discuss implementation strategies, and Part Three will describe achieving and maintaining the competitive edge. Part Four will conclude with specific CRM strategies and a hypothetical case study. Implementation Issues and Strategies What Robert Burns said about the best-laid plans are true: they do

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology  

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Mega-vendors Warming Up to the Cloud - Part 2


Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended with some glimpses into the future and likely implications for SaaS users. Part 2 explores the apparent opportunities and accompanying challenges (and inevitable soul-searching exercises) that SaaS aspirants face in their endeavors. Some

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Dashboard Development and Deployment-A Methodology for Success


A dashboard is a vital tool for monitoring the daily health of your organization. From a single interface, decision makers have access to key performance indicators (KPI)—actionable information that can be used to effectively guide and track business performance. Successful implementation of a dashboard is complex and requires a step-by-step process using a methodology that considers all aspects of the project life cycle.

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Lean Maintenance-Does It Impact Reliability? Lessons Learned and Best Practices


The main cause of lean maintenance failure is that companies fail to focus on asset reliability. The reliability approach to capacity, which includes risk prioritization analyses of assets, can help a company achieve lean success.

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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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Top Ten Steps to CMMS Deployment Success


This paper examines the roadblocks to a successful computerized maintenance management system (CMMS) implementation, including user adoption and training, as well as the ten steps organizations must take to reap all the benefits of their new CMMS solution. Instead of scrambling to put out fires, staff will be able to focus on maintenance, all with a properly implemented CMMS.

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PPM for Professional Services Automation


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

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Five Steps to Business Intelligence Project Success


Many business intelligence (BI) projects fall short of expectations. Unless organizations implement a methodology and benchmark the success other organizations have experienced, BI implementations may fail to provide the desired results. This article identifies five steps organizations should take when implementing BI solutions.

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3 Strategies for Growing Your Midsize Business


The white paper three strategies for growing your midsize business gives you a look at all three growth models and describes the challenges, the wa...

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Aspen Technology Built Success From The Ground Up


AspenTech’s success comes in part due to its unique vision for automating the enterprise.

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Professional Services Organizations Automate their Processes


Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

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