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Sales Force Automation Buyer’s Guide
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of

sugarcrm is sfa  26-50 Seats Decided on SugarCRM You need to have more than one person making the decision. Really, you need a committee doing the research and deciding as a group what's best for your company. -Aurthur, manager at a software company 25-50 Seats Bought Goldmine The vendors are going to push you. They'll tell you they'll give you a deal ‘at the end of the month.' It's a bunch of BS. Make them sweat it out. They'll come down if they have to wait! Once it gets competitive and they know it's competitive, Read More

Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Documents related to » sugarcrm is sfa


Entellium
Located in Seattle, Washington (US), Entellium has a research and development center in Malaysia and global consulting services worldwide. It has provided CRM

sugarcrm is sfa  Located in Seattle, Washington (US), Entellium has a research and development center in Malaysia and global consulting services worldwide. It has provided CRM solutions to global brands such as Pan Pacific Hotels, Standard Chartered Bank, MCIS Zurich Insurance, and TELUS. Entellium is one of the fastest growing CRM companies today. Furthermore, Entellium delivers the best post-sales support in the CRM industry with free training, world-wide 24x7 help desk access and a dedicated account manager to Read More
A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution
SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who

sugarcrm is sfa  CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The following study concerns the SugarCRM phenomenon and one of its Read More
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

sugarcrm is sfa  Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the solution seems to be a much better fit for call centers where the primary mode of communication remains the telephone. Namely, the solution does not have the best-in-class offering for e-mail response management systems (ERMSs), and integrated chat and/or co-browsing for Web customer service, which are the requirements of multi-channel contact centers. It can best manage customers calling into call cent Read More
Salesforce.com Wants to Help You Transition to a Customer Company
Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud

sugarcrm is sfa  such as Zoho and SugarCRM , while Red Hat is also readying its open source public cloud platform OpenShift Online (the private cloud version of OpenShift Enterprise is already available). Some skeptics are also pointing out the company's lack of profitability (at least in a consistent manner) and its questionable financial reporting approach. Are salesforce.com’s ongoing acquisitions and hefty marketing expenditures the necessary means for the company to continue its stellar growth or perhaps ways to mu Read More
Is Your ERP System Built for Your Industry?
Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all

sugarcrm is sfa  Your ERP System Built for Your Industry? Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business. Read More
A Blog is Born
TEC launches its own corporate blogAlways on the lookout for new and improved ways in which to reach and connect with our varied audiences, TEC is proud to

sugarcrm is sfa  Blog is Born TEC launches its own corporate blog Always on the lookout for new and improved ways in which to reach and connect with our varied audiences, TEC is proud to finally launch the Corporate Blog Project . We decided to launch with WordPress MU , giving us all the renowned capability of the WordPress engine and the flexibility and option of housing a network of blogs under the umbrella of TEC. So now, aside from our main TEC Blog , we also present in parallel our Spanish language blog Foro Read More
Concept by Configure One Is Now a TEC Certified Quote-to-Order Solution
TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the

sugarcrm is sfa  by Configure One Is Now a TEC Certified Quote-to-Order Solution TEC is pleased to announce that Concept by Configure One is now a TEC certified quote to order (Q2O) solution and is available for evaluation online in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. To achieve TEC Certification, Configure One completed TEC’s detailed questionnaire ( download sample Q2O RFI template ) and delivered a comprehensive product demonstration for the Read More
Resistance is Futile: Computer Associates Assimilates yet another Major Software Firm
Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the

sugarcrm is sfa  is Futile: Computer Associates Assimilates yet another Major Software Firm Event Summary ISLANDIA, NY and DALLAS, TX, February 14, 2000 -Computer Associates International, Inc. (NYSE: CA) announced an agreement to acquire Sterling Software, Inc. (NYSE: SSW), extending its arsenal of software and services to build, deploy, manage and secure eBusiness solutions. The $4 billion stock-for-stock acquisition, which would be the largest ever in the history of the software industry, has been approved Read More
Is BI Really for Everyone?
It’s been a long time (in this business, anyway) since the very first business intelligence (BI) solutions turned up, enabling big organizations to perform data

sugarcrm is sfa  BI Really for Everyone? It’s been a long time (in this business, anyway) since the very first business intelligence (BI) solutions turned up, enabling big organizations to perform data analysis, generating reports with primitive dashboards for company execs. Since then, the BI space has become agile , operational , self-service , social , and even reactive . When I started to prepare a BI buyer guide, I had to reconsider why any individual or organization would want to acquire, change, or upgrade a BI Read More
ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

sugarcrm is sfa  G4 Is Now a TEC Certified Field Service Management Solution Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution, available for evaluation online in TEC’s Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers.   ViryaNet G4 is a field service management role-based solution which covers the full spectrum of service management, from creating work to planning, scheduling, Read More
Zavanti CRM Is Now a TEC Certified Solution
TEC (Technology Evaluation Centers) is pleased to announce that Zavanti CRM is now one of TEC’s customer relationship management (CRM) certified solutions

sugarcrm is sfa  CRM Is Now a TEC Certified Solution TEC (Technology Evaluation Centers) is pleased to announce that Zavanti CRM is now one of TEC’s customer relationship management (CRM) certified solutions and is available for evaluation online in the Customer Relationship Management (CRM) Evaluation Center.   Within the next few weeks, the Zavanti CRM certification report will be available for download on the TEC Certification Reports page . The report will provide a detailed overview of the product, with a Read More
Fast Is No Longer Fast Enough
Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management

sugarcrm is sfa  Is No Longer Fast Enough Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement. Read More
Is Your Enterprise Application on a Road to Nowhere?
Consolidation is a well-documented trend and is to be expected in the market for enterprise applications. This article outlines the evolution of the enterprise

sugarcrm is sfa  Your Enterprise Application on a Road to Nowhere? Originally published - December 22, 2006 Your business changes continuously. You add and drop service or product lines. Your customers demand new and challenging levels of flexibility or integration with their operations. New laws and regulations require that you track more and more data on your operations in highly specific formats. And there is the relentless demand to increase operational efficiency and product quality year after year while reducing Read More
Integration is the Name of the Game in Software Systems
This article, originally published in Engineering Times, on how companies are employing ERP is based on an interview with Ben Spencer, TEC’s Senior Director of

sugarcrm is sfa  is the Name of the Game in Software Systems Introduction    For a manufacturer seeking better communication between its engineering and manufacturing wings, as well as a design-build engineering firm trying to expand its profit margins, a business process streamlined across the entire enterprise is a valuable commodity. Companies are using enterprise resource planning (ERP) software tools at an increasing rate to help smooth the rough edges of their business practices. ERP attempts to integrat Read More

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