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Software Functionality Revealed in Detail
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 sugarcrm xing addon


War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own

sugarcrm xing addon  and even open-source based SugarCRM Professional On-Demand is at $40.00 per user per month. Given that Microsoft can afford to be a loss leader (if necessary) and absorb the financial shock of moving upfront revenue recognition to deferred monthly revenue, its pricing strategy is aggressive (to put it mildly), as it is undercutting pricing for virtually every other on-demand CRM service in the market. (All prices in USD.) Furthermore, if you also have to account for integration costs to existing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » sugarcrm xing addon

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2


In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM.Q: About development—most of it is done by your team of programmers

sugarcrm xing addon  Director of Communications at SugarCRM , we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s correct. Engineering is done more than 90 percent in house. We have set up this model because, while we open source everything we do, we rely on our Read More

Sugar Enterprise


Sugar Enterprise delivers CRM functionality aimed at large companies needing a tool to manage all interactions across the customer life cycle. The application includes reporting tools such as SQL reporting. Sugar Enterprise supports MySQL and Oracle databases.  

sugarcrm xing addon  sugar enterprise,sugar enterprises,sugarcrm hosting,sugar crm,sugarcrm 3.5,sugarcrm,sugar suite 4.0,crmsugar Read More

Why Open Source is Important to You


There are two trends in open source adoption that make it imperative that you consider open source solutions for your future IT initiatives. This article describes each of the trends and discusses their importance for your business.

sugarcrm xing addon  example, both Compiere and SugarCRM sell support services for their open source products (SugarCRM also sells a more fully-featured version of their product on a commercially-licensed basis). The fact that these applications are associated with commercial entities also addresses one of the most important concerns of mainstream IT organizations: application support. Unlike the early adopters, these organizations prefer to draw upon outside expertise rather than try and employ it internally. With Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

sugarcrm xing addon  CDC Software Pivotal , SugarCRM , etc., still claim some upbeat results? DP : Microsoft Dynamics CRM has grown at double-digit rates for the last 29 consecutive quarters. While other competitors have shown occasional quarters of similar growth, with the exception of salesforce.com, they have been unable to consistently sustain this level of performance.   Some “Real Deal” CRM Capabilities PJ : What social and mobile CRM apps are generally available (GA) now (under which exact name) and what is Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

sugarcrm xing addon  Infor Epiphany CRM , SugarCRM , and Sage CRM . While Sword Ciboodle provides multi-channel support, the solution seems to be a much better fit for call centers where the primary mode of communication remains the telephone. Namely, the solution does not have the best-in-class offering for e-mail response management systems (ERMSs), and integrated chat and/or co-browsing for Web customer service, which are the requirements of multi-channel contact centers. It can best manage customers calling into call Read More

Demand at the Fount of Open Source Part Two: A Primer Based in Demand Trends


Organizations globally, are contributing to increased demand for Free and open source software but vendors may not yet be meeting this demand. This article highlights FOSS fundamentals with the goal of adding clarity for the uninitiated.

sugarcrm xing addon  Anteil , Project/Open , SugarCRM , JetBox CMS , MamboCMS , and the Zope application server ). While researching an open source solution or related engagement consider the following items: What kind of pre-installation and post-installation support does the maintainer or partner offer? Analysis of current systems and processes (previous to a new implementation or migration), ongoing support, and service level agreements, are all important to successful operations. Does the open source project maintainer Read More

SugarCRM Solutions


Sugar Sales Professional delivers core sales force automation functionality that has become standard over the past fifteen years. From managing new leads to closing opportunities, tracking customer information to finding deal trends in industries or lead sources, Sugar Sales Professional helps sales representatives get their jobs done. SugarCRM offers service plans for companies that are operating with Sugar Open Source. The phone and e-mail service is provided by the SugarCRM staff, and is managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help.  

sugarcrm xing addon  get their jobs done. SugarCRM offers service plans for companies that are operating with Sugar Open Source. The phone and e-mail service is provided by the SugarCRM staff, and is managed by a trouble ticketing system. The company's service plans for Sugar Professional go beyond the standard hours included in the Sugar Professional subscription. In addition, SugarCRM provides service plans for Sugar Professional developers for advanced programming and customization help. Read More

With Record Revenues, AXENT Puts Down a Solid Fist


Cybercrime and information security attacks are not going to go away. AXENT's three protection products, Intruder Alert, Raptor Firewall, and NetProwler contain the most fundamental security protection products that any aspiring Internet company should include in their IT strategy - network based intrusion detection, host based intrusion detection, and an enterprise hybrid firewall.

sugarcrm xing addon  Record Revenues, AXENT Puts Down a Solid Fist With Record Revenues, AXENT Puts Down a Solid Fist L. Taylor - July 6, 2000 Vendor Genesis Rockville, Maryland based AXENT Technologies Inc. has been seeing steady increases in revenue and solid sales in its line of security products for the last several years. Growing at a rate of 45% in 1998, AXENT exceeded $100 million in revenue. In 1999, their total net revenue exceeded $112 million. AXENT develops, licenses, markets, and supports, computer security Read More

TEC Industry Watch: Enterprise Software News for the Week of July 2, 2012


SOFWARE SELECTIONS AND IMPLEMENTATIONSD@K Engineering selects Aras Enterprise PLM software Industry tags: PLM, complex electromechanical products and equipment "This was a head-to-head win over Oracle’s incumbent Agile PLM solution. Aras was reportedly selected as a replacement for its openness (interconnectivity) and flexibility. Free and open source PLM software is becoming increasingly more

sugarcrm xing addon  as CRM vendors like SugarCRM and salesforce.com already offer Sugar Exchange and AppExchange . Beyond CRM, Microsoft has Dynamics Marketplace , and Sage offers a partner solution source . But for ERP only, these are rather the exceptions than the rule and it is good to see that SYSPRO is also launching its own app store. ERP users can greatly benefit, because they can use apps to enhance existing functionality without the need to acquire new modules, integrate with other solutions, or customize the Read More

Salesforce.com Acquires CRM Analytics Capabilities


Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a data-driven alternative to salesforce.com and other CRM platforms, and has apps that analyze a user’s inbox and calendar to find contacts, merge relevant data, and keep track of customer interactions.

sugarcrm xing addon  and upstarts such as SugarCRM and Zoho . Still, the leader has holes to fill if it truly wants to supply customer analytics and not just social sentiment analytics. Also, salesforce.com’s general business intelligence (BI) capabilities are still not differentiating—so an acquisition of Tableau or QlikTech would not be too surprising either.   RelateIQ has a snazzy user interface (UI) and use case, but does it logically or technically fit into the core salesforce.com user experience, and will it Read More

Vendor Rating Updates: Learning, Distribution ERP, Financials, CRM


A friendly colleague reminded me today that it's been a while since I've posted news about our ongoing product rating updates. So here goes, continue reading if you're evaluating software for any of the following types of systems. CRM ERP (manufacturing for discrete or process industries, ETO, distribution, and services industries) Financial systems PLM We published updated

sugarcrm xing addon  small and medium businesses. SugarCRM at 4.5.1, an open source CRM solution Deacom Accounting and ERP Software at 10.4, covers several manufacturing types, particularly in process industries Datastay's comprehensive PLM product at version 5 Aras's Innovator PLM product in our core PLM for discrete industries knowledge base Read More

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

sugarcrm xing addon  CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The following study concerns the SugarCRM phenomenon and one of its Read More

Mavenlink Rounding Out Its Wares for Businesses of All Sizes


Today, more and more companies are breaking down into a slew of collaborative networks of smaller organizations with ever greater specialization. In this new ad-hoc collaborative world, most companies are small, lean, and nimble, relying on extensive supplier networks. Companies have multiple clients and contracts across a globally diverse workforce available on a supply-and-demand (as needed

sugarcrm xing addon  such as salesforce.com and SugarCRM . 2012 was a great year for Mavenlink but one should expect an even more exciting and action-packed 2013 with a number of product, partner, and customer announcements lined up throughout the year. Recommended Reading: Mavenlink Launches HTML5 Mobile App  (July 2012) Meeting Intuit at Dreamforce 2012  (Nov 2011) Read More

Salesforce.com Wants to Help You Transition to a Customer Company


Coincidentally or not, my industry analyst career started at about the same time that salesforce.com was founded, back in 1999. And boy, has the vocal cloud software company had an amazing transition over the years—once dismissed as a fad-like niche sales force automation (SFA) vendor with glorified contact management capabilities, salesforce.com is now a $3 billion (USD) enterprise software

sugarcrm xing addon  such as Zoho and SugarCRM , while Red Hat is also readying its open source public cloud platform OpenShift Online (the private cloud version of OpenShift Enterprise is already available). Some skeptics are also pointing out the company's lack of profitability (at least in a consistent manner) and its questionable financial reporting approach. Are salesforce.com’s ongoing acquisitions and hefty marketing expenditures the necessary means for the company to continue its stellar growth or perhaps ways to Read More