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CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

summits  its CRM and BPM summits back-to-back in Washington, D.C. in late 2008  (events I did not attend). While BPM vendors are beginning to offer more CRM capabilities, CRM vendors are “returning the favor” with BPM features (e.g., workflow and  business rules engines ). This process (no pun intended) may have begun several years ago. Namely, in 2005, the former Onyx Corporation (acquired by Consona Coporation in 2006 and meanwhile renamed into  Consona Customer Management ), began shifting its focus Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » summits


Thou Shalt Manage (and Cherish) Thy (Best) Suppliers
In its recent report, Shifting C-level Business Priorities as the Recovery Takes Hold, Saugatuck Technologies claims that top business priorities are returning

summits  Outsourcing & Vendor Management Summits . It comes down to the following three steps: 1. Formalize the activities and responsibilities for vendor management in your sourcing strategy. 2. Map out the responsibilities for key vendor management functions, such as contract, performance, financial, relationship, and risk management. 3. Determine which vendors are truly strategic and which are not, then focus more vendor management attention on your strategic vendors. But Emptoris believes that there is a Read More...
CRM and BPM: “We Goes Together Like Peas and Carrots”
<!--StartFragment--> In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship Management (CRM) Summit in September in Scottsdale. I not only saw a number of same vendors at both events, but both events also had many similar themes, such as customer service, workflow automation, business processes

summits   Read More...
Thou Shalt Manage (and Cherish) Thy (Best) Suppliers
In its recent report, Shifting C-level Business Priorities as the Recovery Takes Hold, Saugatuck Technologies claims that top business priorities are returning to a pattern more consistent with a growth economy. Read this in-depth report from TEC Analyst P.J. Jakovljevic to find out why supplier management is crucial.

summits  small business software,vendor management software,purchasing software,erp software evaluation,software evaluation,supply management software,business accounting software,vendor risk assessment,accounting software evaluation,business management software,employee evaluation comments,software evaluation template,software vendor evaluation,erp vendors,employee evaluation Read More...

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