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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 support de duplication


Enabling Enterprise Tape Library Support for Microsoft DPM 2007
Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft

support de duplication  Enterprise Tape Library Support for Microsoft DPM 2007 Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » support de duplication

Successful Cross-channel Retailing: 4 Concepts to Master


Savvy retailers know that it’s not enough to simply develop different retail channels. You need to make sure they all work together to deliver a seamless and satisfying customer experience. In his latest article, TEC analyst Philippe Reney covers the four major components of a successful cross-channel retailing strategy

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The 2008 Handbook of Application Delivery: A Guide to Decision Making


IT organizations can no longer manage networks in isolation from the applications they support, requiring a shift from focusing on devices to a focus on performance. But a number of factors complicate the task of ensuring acceptable application performance, including the lack of visibility into application performance. Learn tips to plan, optimize, manage, and control your application performance and improve delivery.

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Fault Meets Performance -- Comprehensive Infrastructure Management Part 1: The Problem


Customers, suppliers, partners and other business needs dominate IT decision making, so when these business partners complain about slow applications or interminable downloads, IT listens – or else. Catching and correcting the innumerable faults and performance problems that bring down IT environments is more important than ever.

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Addressing the Complexities of Remote Data Protection


As companies expand operations into new markets, the percentage of total corporate data in remote offices is increasing. Remote offices have unique backup and recovery requirements in order to support a wide range of applications, and to protect against a wide range of risk factors. Discover solutions that help organizations protect remote data and offer extensive data protection and recovery solutions for remote offices.

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SAP Support - From Reactive to Proactive


I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

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Network Engineering to Support the Bandwidth Manager Architecture


Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network (PSTN).

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Cutting IT and Application Support Costs


With budgets under pressure companies must look at ways to reduce IT costs. User support is a prime candidate for scrutiny, because it takes up a significant proportion of the budget. Putting in place a coherent, adaptable learning culture helps to ensure your support costs are minimized and employees remain productive. But there is no one-size-fits-all model. To achieve maximum impact at minimum cost, a variety of tools and approaches aligned overall with company goals will be needed. But the reward is clear—a highly effective workforce that makes fewer costly mistakes, and has a vastly reduced reliance on your Help Desk.

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Social Media as a Customer Support Channel: Best Practices


So far, most enterprises have only addressed the opportunities for using social media in marketing. They have adapted their marketing strategies to benefit from the new revenue and branding opportunities provided by social media.

But in order to create a cohesive customer experience strategy and connect data across departments, enterprises need to include social media response in their customer service function. Agents should be empowered to handle interactions in social media, and to escalate to other channels where necessary.

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NPDI - Process Support: Implications for Supply Chain Teams


The key to success is an effective, collaborative NPDI process. New product development and introduction (NPDI) is the process of managing all activities and resources to bring a new product to market that meets customer needs and supports the business goals.

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SSA Seeks Support from Synquest


"Extending its portfolio of solutions to the industrial sector, System Software Associates (NASDAQ: SSAXD) today announced a joint marketing and development agreement with SynQuest, Inc. to provide an integrated supply chain solution that will allow SSA customers to drive profitability and lower costs. SynQuest is the latest addition to SSA's offering in the advanced planning and scheduling arena and brings increased functionality in the area of discrete manufacturing to the overall SSA Portfolio offering." Business Wire, 9/28/99.

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