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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 support for real time follow up campaigns based on e mail responses


Six Success Factors for Building a Best-run Marketing Organization
To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship

support for real time follow up campaigns based on e mail responses  addition, SAP CRM provides support for high-impact industry-specific marketing processes, such as the following: Trade promotion management Although consumer companies engage in all the traditional marketing tactics listed above, the number-one factor for their business success is how well they manage trade-marketing activities with the retailers. The SAP Trade Promotion Management application, which is part of SAP CRM, manages this process from end to end, from planning and funding through execution, all

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Mill-based and Material Converting Environments RFI/RFP Template

Financials, HR, Material Converting Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, and Product Technology 

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The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

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Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service


Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

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Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

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Working Together More Efficiently: Mapping Out the Company’s Business Processes


Enterprises must collaborate or they will surely stagnate. Guarded proprietary information has given way to collaborative approaches where information is shared both inside and outside the enterprise’s walls. To survive, an enterprise must be flexible enough to collaborate externally with suppliers and partners while fostering the same environment with its employers.

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UML for REALbasic


REALbasic is an object-oriented programming language for Mac OS X, Windows, and Linux computers. The Unified Modeling Language (UML) is the industry-standard notation for modeling object-oriented software. This paper shows how to extract a UML design from a REALbasic project, model REALbasic software using UML, and generate REALbasic code from UML.

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Epicor for Service Enterprises: ERP for Services (Non-manufacturing) Competitor Analysis Report


The enterprise resource planning (ERP) for services knowledge base is appropriate for organizations in service-oriented industries. It consists of enterprise-wide integrated information systems that manage the operations, services, and resources of non-manufacturing organizations.

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How to Calculate the Return on Investment (ROI) On a Digital Signature Solution


More and more companies are implementing digital signature solutions, allowing a completely electronic workflow, from document creation through to its signing, archiving, and auditing. You no longer have to interrupt your streamlined electronic processes by reintroducing paper into the workflow. This white paper will help you establish the return on investment (ROI) that your organization can achieve by deploying a digital signature solution. Also included is a chart summarizing the figures you need in order to calculate your own ROI.

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The Chemistry’s Right for Betachem: Streamlined Distribution for Importer




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Speeding Time to Market: Reducing Product Introduction Time and Costs with Product Information Management


As product lifecycles continue to shrink and product complexity increases, reducing the time it takes to introduce new products has become a strategic imperative for companies. Businesses must have clean and accurate product data that’s consolidated across sales channels and back-end systems. Find out why product information management and master data management platforms are key to getting products to market faster.

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Forrester’s Ideal Tool Set For Application Performance Management For Better Business Performance


In this white paper, Forrester Consulting evaluates issues surrounding the management of IT transactions, applications, and business services. A survey was conducted of 159 professionals with direct responsibility for business-critical applications. All enterprises surveyed had fundamental issues while managing the performance of these applications and business services.

Each evolution of application technology and business services has brought another level of complexity and has increased the obsolescence of traditional IT management processes and tools, especially in the area of proactive performance management. Numerous studies have directly linked business productivity, revenue, and client satisfaction with application performance management (APM).

The survey data shows a number of trends that make an ideal management solution, including the understanding of the customer experience and the ability to bring together data from infrastructure components in a way that allows it to be shared by the issue investigation teams.

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