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Pronto Xi Dimensions
PRONTO-Xi is an enterprise resource planning (ERP) solution designed to help companies maintain visibility over the extended enterprise@including field sales

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Pronto Xi Dimensions: Small Business Software (SBS) Competitor Analysis Report
@The Small Business Software (SBS) evaluation model addresses the management software needs of small businesses. It allows them to research selected

support pronto xi  vendors that develop and support such software, simplify business requirements gathering, formulate a general picture of the market, and, subsequently, make a justifiable decision based on the model information. SBS includes functionality for General Ledger, Accounts Payable (A/P) and Accounts Receivable (A/R), Payroll, Job and Project Costing, Multinational Accounting, Light Manufacturing, Inventory Management, Technology, and many others. Read More
Pronto Xi Dimensions: Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

support pronto xi  this knowledge base will support your evaluation of an SCM suite. Read More
Pronto Xi-The ERP from “Down Under” Becomes TEC Certified
Introduction to Pronto SoftwareI’m pleased to say that the certification for the PRONTO-Xi enterprise resource planning (ERP) system has been completed by TEC

support pronto xi  used TEC’s eBestMatch™ decision support system (DSS), which can be used by anyone looking to do a similar exercise for any enterprise software selection project. Among the functionality of the Pronto Xi ERP system, I would like to highlight the following: I personally liked the user interface logic that the system is based on, where the user has a variety of information readily available on the screen—in real time. In combination with online queries, screens, reports, and drill-down and screen Read More
Pronto Xi Dimensions: Point of Sale (POS) Systems Competitor Analysis Report
A point of sale (POS) system helps retailers automate transactions. POS solutions are used in retail stores where sales associates must enter sales, refunds

support pronto xi  research on vendors that support inventory management, register management, price management, transaction management, and other capabilities. Read More
Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk.Lucky for me, it survived almost completely undamaged except for a broken latch

support pronto xi  Customer Support Is Not a Software Problem A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I described the problem and asked if the rep could tell me what part I needed, whether it Read More
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

support pronto xi  Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather they need to go through a customer support Read More
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

support pronto xi  Total Cost of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there are many Read More
Informatica Morphs into Enterprise Decision Support Vendor
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the

support pronto xi  Morphs into Enterprise Decision Support Vendor Vendor Genesis Based in Palo Alto, California, Informatica was founded in late 1993 by Gaurav Dhillon, the current Chief Executive Officer, and Diaz Nesamoney, the current President. Originally they were strictly an ETL (Extract/Transform/Load) vendor who competed with Platinum Technology, Prism Solutions, Carleton, and Evolutionary Technologies (ETI). With his background at Unisys and Sterling Software, Dhillon understood that applications were being moved Read More
TabWare Xi
TabWare Enterprise is a computerized maintenance management system (CMMS) / enterprise asset management (EAM) solution for enterprise-size companies that want

support pronto xi   Read More
Can You Really Support Business Continuity Requirements? Intelligent N+X Redundancy, Placement Affinities, & Future Proofing in the Virtualized Data Center
Enterprises and service providers are challenged to ensure they have enough compute capacity in their virtualized data centers to support business continuity

support pronto xi  You Really Support Business Continuity Requirements? Intelligent N+X Redundancy, Placement Affinities, & Future Proofing in the Virtualized Data Center Enterprises and service providers are challenged to ensure they have enough compute capacity in their virtualized data centers to support business continuity requirements, while not overprovisioning infrastructure capacity. Learn about the challenges introduced by affinity rules and how to manage them, and how “what-if” hypotheticals can help you pla Read More
How Performance Support Creates High-performance Employees
Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the

support pronto xi  Performance Support Creates High-performance Employees Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the fastest, clearest, and easiest way possible—like a GPS unit issuing personalized directions for the specific task at hand. Performance support won’t teach you how to drive, but it will help you get to where you want to go. Read More
Analysis of Novell''s Announced Support for Sun''s Solaris 8 Operating Environment
We do not see Sun Solaris administrators implementing any Novell NDS package.

support pronto xi  of Novell''s Announced Support for Sun''s Solaris 8 Operating Environment Event Summary NEW YORK, Jan. 26 /PRNewswire/ -- Novell, Inc. (Nasdaq: NOVL - news), a leading provider of Net infrastructure software, today announced support for Sun''s newly launched Solaris* 8 operating environment. In cooperation with Sun, Novell delivers Net Services solutions for Solaris such as NDS eDirectory(TM) and GroupWise. These cross-platform Novell solutions run across all major operating systems, providing Read More
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

support pronto xi  Web To Deliver Product Support Great Plains Taps The Web To Deliver Product Support L. Talarico - December 5, 2000 Event Summary Great Plains Software, Inc. (NASDAQ: GPSI) delivers ERP and CRM applications to the mid-market. The company recently announced the expansion of eSupport, a web-based technical support service that complements its traditional telephone support. Great Plains develops ERP and CRM applications aimed at the mid-market. (Explore the Business Applications Research Channel to see TEC''s Read More

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