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MarketSphere Consulting, LLC


survey consulting  business process consulting company,business process improvement consultant,business process reengineering,business strategy consultant,business strategy consultants,Consulting,CRM,customer service consultants,customer service support software,customer service survey software,ERP,Financial,Implementation,information technology consulting,marketsphere consulting,marketsphere consulting llc,MRM,Procurement,Selection,Strategy,supply chain consultant,supply chain consultants,supply chain consulting,supply chain consulting firm,supply chain logistics consulting,SupplyChain Read More
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » survey consulting


How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

survey consulting  a questionnaire—the customer satisfaction survey (CSS). This method, however, suffers from the drawback of customers likely being emotionally influenced while filling out these questionnaires. Naomi Karten, an expert on the subject of customer satisfaction ( www.nkarten.com ), states in her seminar Tales of Whoa and the Psychology of Customer Satisfaction : People tend to rate service higher when delivered by people they like than by people they don't like. Karten also goes on to describe what one Read More
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance
When it comes to transaction tax management, midsized companies haven’t much choice. They can either stay the course@increasingly complex and risky@or they can

survey consulting  unknowingly doesn’t report them. Survey respondents reported higher average purchase volumes than invoice volumes — an average of 175,000 executed purchase orders per month. 30% of respondents reported not filing any use tax. Yet use tax is high on the list of items auditors target. Moreover, with companies concerned about the accuracy of their sales tax calculations, it’s highly likely that many companies are over-paying sales tax to their vendors. Said one CFO: “We probably don’t do as good a Read More
Operational Excellence: Enabling Sustained Growth Spotlight on the Americas
Companies in the Americas should lead the world in growth through operational excellence@but they don’t. A 2008 survey shows that less than half promote insight

survey consulting  than two-thirds of Americas survey respondents said that their companies are taking an enterprise- wide approach to evaluating and improving business processes, compared with almost 80% in Asia-Pacific. Recognising the unique role of IT and finance Enhancing visibility into the value chain often requires investments in building and integrating ERP, CRM other technologies. And establishing performance metrics requires expertise that often resides in the finance function. Yet functional specialists in IT Read More
Microsoft Office Fluent User Interface: IT Decision-maker Perception
This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations

survey consulting  editorial control of the survey questions. Forrester Consulting maintained editorial control over presentation of results.   Respondent Overview   Respondents in this study are defined by Forrester Consulting as “IT decision-makers,” meaning that they have responsibility for defining IT strategy, choosing IT vendors, and authorizing IT purchases. Panel respondents were invited to participate in this study based on their match with a description of IT decision-maker characteristics created by Read More
Second Foundation Consulting
Second Foundation is a full service accounting consulting organization that delivers the most complex and demanding accounting system solutions for mid

survey consulting  Foundation Consulting Second Foundation is a full service accounting consulting organization that delivers the most complex and demanding accounting system solutions for mid-market companies throughout North America. Second Foundation employs a team, comprised of Chartered Accountants, Certified Professional Accountants, business consultants, project managers, certified developers, and technical experts. Our expertise includes Financial Accounting, Customer Relationship Management (CRM), Read More
Advent Consulting
Advent Consulting is an independent, open source strategy consulting firm that provides best-of-breed, integrated, open source solutions. Advent's goal is to

survey consulting  Consulting Advent Consulting is an independent, open source strategy consulting firm that provides best-of-breed, integrated, open source solutions. Advent's goal is to deliver cost savings, stability, and the performance required for companies embracing open source technology. The professionals at Advent Consulting provide a range of services and support necessary for organizations to leverage open source software including consulting, research, migration, integration, customized development, and Read More
Survey: Women in Business Intelligence
Are you a woman working in BI? Do you work with women in BI? Take our survey. This is part of the research for a special report I’m preparing on the role of

survey consulting  in BI? Take our survey . This is part of the research for a special report I’m preparing on the role of women in the field of business intelligence (BI). I previously summarized some of the thinking behind this research ( Are You a “Data Geekette”? ), and I’ve received a wide range of comments on the blog and via Twitter: Most ridiculous thing I've read in weeks... I have been a woman in IT for over 15 years, the last 6 as a contractor effectively ‘on the market’ every 6 months. I would be ins Read More
Andersen Consulting to Grab a Piece of the Internet Pie
Andersen Consulting has announced plans to deploy $1 billion of its privately-held wealth for the purpose of providing venture capital to Internet start-ups.

survey consulting  Consulting to Grab a Piece of the Internet Pie Andersen Consulting to Grab a Piece of the Internet Pie S. McVey - December 15th, 1999 Event Summary Andersen Consulting recently announced plans to deploy $1 billion of its privately-held capital to foster growth in web start-ups and new technology companies. Up to half of the stake will be in cash and half in access to intellectual property. The new venture will operate from Silicon Valley, home of Andersen's research facility in Palo Alto, CSTaR Read More
Case Study: Survey Applications
A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly

survey consulting  Study: Survey Applications A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly. There was also the challenge of obtaining honest, accurate data from the employees in a completely confidential manner. Thus, the firm needed to automate its manual employee exit survey process, and replace it with a web-based application. Read More
ERP User Satisfaction Survey: Summary
In 2011, 1,923 participants from 17 countries responded to a survey on enterprise resource planning (ERP) user satsifaction. Download this summary report to

survey consulting  countries responded to a survey on enterprise resource planning (ERP) user satsifaction. Download this summary report to learn their motivations for implementing a new ERP system, the objectives they were pursuing, the main problems they experienced during implementation, and an overall ERP satisfaction barometer. Read More
Survey of SMB Manufacturers: Results Show ERP Contributes to Success
Sage North America today announced the results of a snapshot survey of small to medium business (SMB) manufacturers on the general health of their businesses

survey consulting  results of a snapshot survey of small to medium business (SMB) manufacturers on the general health of their businesses and use of their enterprise resource planning (ERP) system. Check out Sage's infographic . In sum, SMB manufacturers have added jobs, are more optimistic than not about the economy, and believe that their ERP system has helped serve their customers’ needs while contributing to the success of their own businesses. All indications are that the SMB manufacturing segment is growing: 73 pe Read More
ERP Upgrades: What's Your Philosophy? 2012 OAUG Survey on Enterprise Application/ERP Suite Upgrade Strategies
Moving to the latest release of an enterprise resource planning (ERP) system is often perceived as a daunting task. But a new survey of enterprise system

survey consulting  Your Philosophy? 2012 OAUG Survey on Enterprise Application/ERP Suite Upgrade Strategies Moving to the latest release of an enterprise resource planning (ERP) system is often perceived as a daunting task. But a new survey of enterprise system managers finds that most ERP upgrade efforts tend to be short in duration, fall within reasonable budgets, and rarely disrupt the business at large. Download this report for detailed survey results tracking enterprise application suite upgrade activity at Read More
Gibson Consulting Group
Gibson Consulting Group is dedicated to helping school systems improve their efficiency and effectiveness across the board, and we’ve done it for some of the

survey consulting  Consulting Group Gibson Consulting Group is dedicated to helping school systems improve their efficiency and effectiveness across the board, and we’ve done it for some of the biggest in the nation. We specialize in providing innovative management, operation and technology solutions for public education so you can focus on the most important part: giving your students the best education possible. Performance We help improve financial and personnel performance by implementing measurement systems and Read More
S and E Consulting Group
SANDE is a group of passionate, experienced consultants with practical expertise in bringing people and processes together with business solutions. We

survey consulting  and E Consulting Group SANDE is a group of passionate, experienced consultants with practical expertise in bringing people and processes together with business solutions. We provide services for small to mid-size companies in the eastern US with a focus on manufacturing and distribution companies.We empower our customers to make the most of their solutions through comprehensive documentation, training and support. SANDE considers the IMPACT of each request ensuring your long term success.We make it simple Read More

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