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Mobile BI Market Survey
Take our mobile BI survey. The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software

survey customers  BI Market Survey Take our mobile BI survey.  The business intelligence (BI) space is finally seeing mainstream adoption of mobile capabilities, and increasing numbers of software providers are developing mobile BI capabilities to meet the demands of their customers. This evolution is shifting the way people consume and use data. TEC is currently preparing a report that captures the landscape of mobile BI. Mobile BI applications enable anytime, anywhere access to data for analysis, improving the Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » survey customers


Alight, LLC
Rated #1 in customer satisfaction in the 2010 BPM Partners Pulse Survey amongst all 25 BPM Vendors, Alight now has over 300 customers across many business

survey customers  2010 BPM Partners Pulse Survey amongst all 25 BPM Vendors, Alight now has over 300 customers across many business segments. Alight Planning takes the budgeting and planning process beyond spreadsheets with a multi-user system designed for executives, financial staff, and line managers who collaborate in developing financial plans and reviewing financial and operating results. Read More
Are You Doing Enough to Prevent Access Risk and Fraud?
A recent survey of enterprise resource planning (ERP) customers reveals that they are serious about protecting their critical applications from the risks

survey customers  and Fraud? A recent survey of enterprise resource planning (ERP) customers reveals that they are serious about protecting their critical applications from the risks associated with user access, and that managing access risks is very important to senior leadership in their organizations. In fact, the top driver for these programs is internal policies, whereas traditionally, access risk programs have been driven more by regulatory compliance. Read this white paper to learn more. Read More
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance
When it comes to transaction tax management, midsized companies haven’t much choice. They can either stay the course@increasingly complex and risky@or they can

survey customers  challenge for mid-sized businesses. Survey respondents cited an average of 16.4% rate changes in a typical month in the states where they filed tax returns. The highest change rate, or rate of “churn,” cited was 50% in a single month. And these figures are probably on the low side, given that less than 50% of the surveyed companies subscribe to third-party rate research, and mid-market companies often have a compliance obligation which they are not yet aware of due to unknowingly creating nexus. Read More
TEC 2012 SCM Market Survey Report: What Organizations Want in Supply Chain Management Software
This report is based on aggregate data collected from more than 600 SCM software comparisons performed using Technology Evaluation Centers’ TEC Advisor software

survey customers  2012 SCM Market Survey Report: What Organizations Want in Supply Chain Management Software This report is based on aggregate data collected from more than 600 SCM software comparisons performed using Technology Evaluation Centers’ TEC Advisor software selection application. Although the characteristics that SCM customers are looking for vary according to the specific SCM software segment being evaluated, TEC data show that at the supply chain suite level organizations are mainly seeking these Read More
Knowledge at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company
Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and

survey customers  at the Point of Action: 6 Ways to Make Sure Your Customers Love Your Company Exceptional customer experiences revolve around one central principle: knowledge at the point of action (KAPA). Learn how your marketing, customer service, and sales systems can work together to drive customer loyalty and advocacy. Read More
Xactly Surpasses 500 Customers
This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day

survey customers  Surpasses 500 Customers This past Halloween was by no means scary for Xactly Corporation, a cloud sales compensation and sales performance management (SPM) provider.  In fact, the day ended up being quite a treat—not only did the company close out an exceptionally strong quarter on October 31, 2012, but it also signed its 500th customer . There has been a simultaneous surge of activity at the high end with customers that have more than 1,000 incentive-based payees, and also with smaller Read More
SAP Extends Maximum Attention to More of its Services and Support Customers
SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers

survey customers  Extends Maximum Attention to More of its Services and Support Customers SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development. Read More
ROI Systems Defies The Odds Through Delighted Customers Part Two: Market Impact
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the vendor to provide its customers with

survey customers  Systems Defies The Odds Through Delighted Customers Part Two: Market Impact Market Impact Recently, ROI Systems , Inc. ( www.roisystems.com ), a privately held provider of extended ERP software systems, with its headquarters in Minneapolis, MN, reported profitability for the year 2002. ROI's revenue and number of employees reportedly grew over 6%, while a significant increase in profitability (i.e., a whopping 212% net profit growth) was achieved over 2001. The company also reported record software Read More
Ramco to Its Customers - Let's Get Personal!
Ramco Systems returned to Las Vegas for its annual user group meeting in North America in October of 2003. We review the progress that Ramco has made on its

survey customers  to Its Customers - Let's Get Personal! Event Summary Approximately one year ago in Las Vegas, Ramco Systems Limited ( www.ramco.com ), a global provider of enterprise solutions with headquarters in India, unveiled a new vision for enterprise applications at its annual user group conference. Its vision of delivering applications built on flexible, adaptable, and expandable business process models was intended to address the three realities of business, namely that businesses have 1) unique needs, 2) Read More
Survey: Women in Business Intelligence
Are you a woman working in BI? Do you work with women in BI? Take our survey. This is part of the research for a special report I’m preparing on the role of

survey customers  in BI? Take our survey . This is part of the research for a special report I’m preparing on the role of women in the field of business intelligence (BI). I previously summarized some of the thinking behind this research ( Are You a “Data Geekette”? ), and I’ve received a wide range of comments on the blog and via Twitter: Most ridiculous thing I've read in weeks... I have been a woman in IT for over 15 years, the last 6 as a contractor effectively ‘on the market’ every 6 months. I would be ins Read More
Case Study: Customers Seeing ROI


survey customers  Study: Customers Seeing ROI Read More
NCR To Present Retailer and Shopper Survey Findings at NRF 2013
NCR Corporation is global technology company helping the world connect, interact, and transact with business. NCR’s assisted- and self-service solutions and

survey customers  Present Retailer and Shopper Survey Findings at NRF 2013 NCR Corporation is global technology company helping the world connect, interact, and transact with business. NCR’s assisted- and self-service solutions and accompanying support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carriers, and equipment organizations in more than 100 countries. Recently, the company announced its  intention to acquire Retalix . On January 14, 2013, at the Read More
5 Ways to Reduce Network Latency (& not keep your customers waiting)
If your ads are slow to load, chances are, consumers aren’t going to wait around to see them. Just the smallest amount of latency can cost you thousands of

survey customers  Ways to Reduce Network Latency (& not keep your customers waiting) If your ads are slow to load, chances are, consumers aren’t going to wait around to see them. Just the smallest amount of latency can cost you thousands of views, clicks, and conversions. By following these 5 guidelines, you can reduce your overall network latency and keep those clicks coming. Read More
The Bottom Line of CRM: Know Your Customers
CRM has become a top priority for companies seeking to gain competitive advantage. However, confusion reigns about exactly what CRM is, how to best implement it

survey customers  Bottom Line of CRM: Know Your Customers CRM has become a top priority for companies seeking to gain competitive advantage. However, confusion reigns about exactly what CRM is, how to best implement it, or even what role it should play in enhancing customer interaction. Worse yet, even after investing hundreds of thousands, if not millions, of dollars in CRM systems, most companies are no closer to understanding their customers than they were before the system was put in place. See how CRM analytics can Read More

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