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Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand

survey equipments  is evident from our survey results wherein scalability was rated as the most important advanced feature when purchasing a BPS. Buyers Rate Most Important Advanced Features to Consider   Scalability Centralized administration and branch office support Advanced call routing Call queue management Desktop integration with Outlook email Advanced reporting Advanced call groups Integration with other enterprise systems Advanced integrated voice response (IVR) Advanced call monitoring and barge in The two most Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » survey equipments


Achieving Operational Excellence in the Americas - Survey Report
Read the surprising results as they reveal:their overall strategies for driving growth their biggest obstacles to organic growth what their market...

survey equipments  in the Americas - Survey Report Find out what your peers and competitors are doing to generate growth inside their organizations. The Economist Intelligence Unit recently conducted a global survey with executives at 946 companies around the world. Read the surprising results as they reveal: their overall strategies for driving growth their biggest obstacles to organic growth what their marketing , sales , IT , and finance departments are doing to support future growth the technologies they plan to invest Read More...
ERP in Manufacturing 2012: The Evolving ERP Strategy
This Aberdeen Group report, based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92

survey equipments  based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92% of manufacturers have implemented ERP. Still, recent data finds that a successful ERP implementation goes well beyond just putting it into place. ERP, and the organization itself, should be constantly moving forward. Successful manufacturers tailor ERP in reaction to business change and needs including adding new functionality or mobile access. Read More...
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

survey equipments  BPO/ITO Service Provider Pulse Survey Results 1Q08 The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More...
Unlocking Working Capital: Best Practices for Reducing Inventory
Two-thirds of the 400 survey participants in a 2007 Aberdeen report about inventory management place a high priority on working capital optimization. Many

survey equipments  Two-thirds of the 400 survey participants in a 2007 Aberdeen report about inventory management place a high priority on working capital optimization. Many companies are reconsidering their business strategies, including implementing appropriate technology platforms that help automate supply chain processes. Learn about cost-effective and practical ways to reduce inventory so that working capital can be released. Read More...
Mid-market CFO Benchmark Survey: The Changing Face of Sales and Use Tax Compliance
When it comes to transaction tax management, midsized companies haven’t much choice. They can either stay the course@increasingly complex and risky@or they can

survey equipments  according to an independent survey of more than 500 finance executives, small to mid-sized companies average more than $327,000 in annual costs to manage sales and use tax compliance, yet still end up paying an average $32,000 each year in penalties and interest due to errors and omissions. The survey, conducted by Tallman Insights and fielded by Mindwave Research, also reveals that senior finance professionals are not always aware of the total cost of transaction tax compliance. In fact, they routinely Read More...
POLL: What Are Your FSM Requirements?
TEC is developing a new market survey report on field service management (FSM), and we would like to hear your thoughts on FSM solutions. Your responses to the

survey equipments  developing a new market survey report on field service management (FSM), and we would like to hear your thoughts on FSM solutions. Your responses to the following six questions will help us reveal the market trends in the needs of real-world organizations that are automating their field service activities. {democracy:83} {democracy:84} {democracy:85} {democracy:86} {democracy:87} {democracy:88} Thank you for taking the time to participate in this TEC poll. We expect to publish this report this spring, Read More...
A New Mandate for IT
In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting

survey equipments  IT In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting productivity. But the IT mission is changing: nearly 70 percent of the same executives say that within three years IT’s main role will be to enable revenue growth. Learn more about how this shift is expected to happen, and how to manage it in your organization. Read More...
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

survey equipments  a questionnaire—the customer satisfaction survey (CSS). This method, however, suffers from the drawback of customers likely being emotionally influenced while filling out these questionnaires. Naomi Karten, an expert on the subject of customer satisfaction ( www.nkarten.com ), states in her seminar Tales of Whoa and the Psychology of Customer Satisfaction : People tend to rate service higher when delivered by people they like than by people they don't like. Karten also goes on to describe what one Read More...
TEC 2012 WCM Market Survey Report: What Organizations Want in Web Content Management
This report is based on aggregate data collected from more than 340 WCM software comparisons performed using Technology Evaluation Centers' (TEC's) TEC Advisor

survey equipments  2012 WCM Market Survey Report: What Organizations Want in Web Content Management This report is based on aggregate data collected from more than 340 WCM software comparisons performed using Technology Evaluation Centers' (TEC's) TEC Advisor software selection application. According to TEC survey data, organizations today are commonly seeking these functionalities from a WCM system: authentication and security, import and export functionality, search and indexing, and personalization management. Read More...
Distribution 2008 Executive Summary
This second annual survey of the warehousing and distribution industry, conducted by the Manufacturing Performance Institute (MPI) Census of Manufacturers

survey equipments  Summary This second annual survey of the warehousing and distribution industry, conducted by the Manufacturing Performance Institute (MPI) Census of Manufacturers, explores the metrics, management practices, and business concerns of over 200 US warehouse and distribution facilities. This data is presented in easy-to-understand tables and charts, and may be useful for companies currently facing distribution center challenges. Read More...
Unified Human Capital Management and Talent Technology Survey Report: How Human Capital and Talent Technology Are Influencing Global Business
This Unified Human Capital Management and Talent Technology Survey Report addresses how businesses are using human capital management (HCM) to meet their growth

survey equipments  Management and Talent Technology Survey Report: How Human Capital and Talent Technology Are Influencing Global Business This Unified Human Capital Management and Talent Technology Survey Report addresses how businesses are using human capital management (HCM) to meet their growth goals. The survey results are representative of large and smaller enterprises and reflect the input of 126 respondents. By downloading this document, you agree to provide contact information and other data to select sponsors of Read More...
Trigo Helps Suppliers Connect
Trigo believes that suppliers want help in managing online customers and has the survey results to prove it.

survey equipments  Event Summary In a survey of two dozen suppliers, Trigo found that a majority of them are being asked by their customers to sell online and that a large proportion of them - over 70% - feel that complete management of online sales processes is the most important criterion in selecting a sell-side solution. These results bode well for Trigo, a provider of solutions to suppliers for sell-side channel management, content management, order management, and connectivity. Market Impact The current discipline of Read More...
Case Study: Survey Applications
A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly

survey equipments  Study: Survey Applications A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly. There was also the challenge of obtaining honest, accurate data from the employees in a completely confidential manner. Thus, the firm needed to automate its manual employee exit survey process, and replace it with a web-based application. Read More...
Survey: Is ERP Meeting the Needs of Higher Education?
Technology Evaluation Centers (TEC) is conducting a research study on the changing needs of higher education institutions. To better understand the enterprise

survey equipments  have developed a short survey . If you work in higher education, you are encouraged to participate— the survey takes only 2-3 minutes to complete . Please share the link to this survey. All responses will be treated anonymously. To thank you for your time, TEC is offering one-week free access to its software evaluation models and vendor data to participants who complete the survey, as well as access to a report of the results of this study. Take the survey now . Read More...

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