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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 survey telephone


Case Study: Survey Applications
A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly

survey telephone  Study: Survey Applications A global marketing information firm was conducting paper- and telephone-based employee exit surveys. However, its manual process was time-consuming and costly. There was also the challenge of obtaining honest, accurate data from the employees in a completely confidential manner. Thus, the firm needed to automate its manual employee exit survey process, and replace it with a web-based application.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » survey telephone

Survey Shows TEC Clients Have More Successful IT Implementations


Click here to download your free pdf copy of TEC best practices for software selection.

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Project Management Pitfalls


Through the implementation of enterprise wide systems many organizations have experienced success in transforming their enterprise from a reactionary task driven environment into a modern proactive, cohesive organization which can provide visibility to Senior Management and to customers and suppliers alike. ERP implementations are usually large, complex projects, involving large groups of people

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Enterprise Phone Systems Buyer’s Guide


Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand the following crucial aspects: phone systems buyer types, product requirements, cost considerations, and vendor relationship needs. This buyer’s guide from Focus Research explains those considerations, and helps prepare you to make the right choice for your company.

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The Collaboration Advantage: Customer-focused Partnerships in a Global Market


Survey data shows that companies want to improve their strategic business partnerships. Reflecting on lessons learned from past business relationships, 60 percent of respondents say that in future they’ll place more emphasis on developing personal relationships and setting expectations with business partners. Find out how these companies are creating collaborative networks that include business partners and consumers.

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Mobile HCM Usage-Get a Sneak Peek of the Market


Technology Evaluation Centers (TEC) has been recently running an end user survey to unveil the usage of mobility in the human capital management (HCM) space, and we’d like to share with you the preliminary results from more than 300 respondents in a variety of industries worldwide. Most of the respondents occupy a human resources (HR), management, or C-level position within the companies that they

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Survey Question of the Day


Given that your business is likely cash-strapped and budget-squeezed--and that Software as a Service (SaaS) companies like ADP, Concur, and Salesforce.com have taken the scariness out of information technology (IT) outsourcing routines (for all but mission-critical business functions): Would you consider completely outsourcing your routine accounting functions and department (people AND technology

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TEC 2013 Supply Chain Management (SCM) Market Survey Report


This report gives an overview of current considerations for organizations seeking to purchase a supply chain management (SCM) software solution. Based on aggregate data collected from more than 1,400 SCM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for SCM solutions, including functionalities, delivery models and access, customization and integration, server and database platforms, and budgeting.

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BI on the Go . . . So, Who’s Using Mobile BI?


In this first of two posts, TEC senior BI and data management analyst Jorge García presents some of the main findings of the TEC 2014 mobile survey on the usage of mobile BI offerings by enterprises—who's using mobile BI offerings and from which vendors, and which industry is showing the interest in mobile BI solutions.

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Audience Targeting: State of the Industry Study-What’s Happening Now and What’s Next


A recent survey indicates that audience targeting is not always employed, and is not always understood. Agencies are more likely than advertisers to grasp the value of audience targeting, but likely do not use it to its full potential. Publishers have found it valuable for in increasing reach, but have concerns about data ownership. Find out more.

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Enterprise Feedback Management


Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The knowledgebase also enables new information to be added over time. In addition, the solution includes embedded text analytics for the processing of unstructured text, interactive dashboards, and rich customer feedback reports. Verint’s EFM solution is part of its larger Voice of the Customer Analytics™ portfolio, which also includes the ability to analyze customer interactions from calls to the contact center, chat session and social media interactions through speech and text analytics.

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