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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 survey topics


Customer Feedback Management
Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of

survey topics  to companies: 1.    Effective survey management includes creating, editing, deploying, and reusing surveys. Templates can be used to easily build new surveys on different topics such as demographics, age groups, etc. 2.    Increases customer loyalty by understanding customers’ experiences and addressing their needs in a timely and efficient manner. 3.    Improves products and services using the information gathered through surveys by communicating the conclusions of the surveys to the

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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A 2011 study of mid-market manufacturers sought to understand the nature of demand for mobile access to enterprise resource planning (ERP) and other enterprise software. This study surveyed over 200 executives, all of whom reported involvement in software selection at manufacturing companies with more than $100 million (USD) in revenue. Read this article to learn about the current state of mobile ERP for mid-market manufacturers.

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Sage Advice on Selecting Analyst Services


Step away from the decision--let's look at the meta-selection. The SageCircle blog features some recent posts on selecting analyst services. So here we are, TEC, guiding all sorts of people in their selection processes for software, recommending best practices, developing custom research, etc., and the interesting thing (if I read the SageCircle blog correctly) is that our recommended software

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TEC 2012 Discrete ERP Market Survey Report: What Organizations Want in Enterprise Resource Planning for Discrete Manufacturing


Although each organization has its own unique requirements for enterprise resource planning (ERP) solutions for discrete manufacturing, it’s useful to consider what other companies are seeking in terms of features, pricing, and specific technical and methodological considerations. This report is based on aggregate data collected from almost 4,500 completed comparisons of discrete ERP software performed using TEC Advisor.

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This report is based on aggregate data collected from more than 600 SCM software comparisons performed using Technology Evaluation Centers’ TEC Advisor software selection application. Although the characteristics that SCM customers are looking for vary according to the specific SCM software segment being evaluated, TEC data show that at the supply chain suite level organizations are mainly seeking these characteristics: collaborative capabilities, cloud deployment, analytics, adaptive solutions, and in-memory computing.

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A New Mandate for IT


In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting productivity. But the IT mission is changing: nearly 70 percent of the same executives say that within three years IT’s main role will be to enable revenue growth. Learn more about how this shift is expected to happen, and how to manage it in your organization.

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CustomerThink Corporation


CustomerThink publishes articles, interviews, news, and blogs. Topics include customer relationship management and social business.

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Survey: Women in Business Intelligence


Are you a woman working in BI? Do you work with women in BI? Take our survey. This is part of the research for a special report I’m preparing on the role of women in the field of business intelligence (BI). I previously summarized some of the thinking behind this research (Are You a “Data Geekette”?), and I’ve received a wide range of comments on the blog and via Twitter: Most

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2015 ERP Snapshot: Manufacturers’ Business and Technology Challenges


To tap into the pulse of the enterprise resource planning (ERP) community, TEC ran a survey with our user community in late 2014. The “ERP Survey for Manufacturers” collected a broad range of user input in an effort to understand manufacturers’ business challenges, ERP software issues, and technology initiatives, and to see what is missing from ERP systems in general. The survey captured detailed results from nearly 250 manufacturers of all sizes, operating all across the globe.

The survey sheds light on a number of issues facing ERP users and reveals a few surprises. The results can be useful for manufacturers and other ERP users to use as a benchmark to understand the issues facing their peers, as well as what trends are shaping the industry.

To see what's important to your peer ERP users with regards to top business challenges and ERP and technology investment plans for 2015, and to find out what is most challenging for other businesses in terms of their ERP systems, read this TEC survey report. Also included in the report is TEC senior ERP analyst Ted Rohm's take on the survey results and insight into the ERP market in 2015.

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