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Customer Feedback Management
Years ago, I took a job as an interviewer because I thought it would be interesting to talk to different people to find out what they thought on a variety of

survey topics  to companies: 1.    Effective survey management includes creating, editing, deploying, and reusing surveys. Templates can be used to easily build new surveys on different topics such as demographics, age groups, etc. 2.    Increases customer loyalty by understanding customers’ experiences and addressing their needs in a timely and efficient manner. 3.    Improves products and services using the information gathered through surveys by communicating the conclusions of the surveys to the Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » survey topics


Sage Advice on Selecting Analyst Services
Step away from the decision--let's look at the meta-selection. The SageCircle blog features some recent posts on selecting analyst services. So here we are, TEC

survey topics  The closest was a survey that SAP sent us, probably about five years ago. Is the complexity and range of analyst services providers increasing to such a degree that companies will regularly follow this practice in the future? If we spend so much effort guiding companies through a similar process for selecting software I wonder if I can expect to see that process initiated prior to a client engaging us for our decision support help?   {democracy:5} Read More...
Future Trends in Wholesale Distribution—Part 3: Emergent and Emerging Technologies
This last post of the series on the panel discussion at the recent TEC Vendor Challenge gives an overview of several key emergent and emerging technologies that

survey topics  and sharing. In another survey, respondents reported feeling more positive about customers and suppliers that they were engaging with on social media. 3D Printing Looking out a bit further, 3D printing (or additive manufacturing, as it is also sometimes called) may prove to have a substantial impact on the distribution industry. This technology, where succeeding layers of material are laid down to produce an object, is receiving more and more attention, with several vendors, at least, establishing Read More...
Don’t Forget to Factor In Mobile ERP When Selecting a New ERP System
A 2011 study of mid-market manufacturers sought to understand the nature of demand for mobile access to enterprise resource planning (ERP) and other enterprise

survey topics  personal time if these survey results are any indication. (Courtesy of IFS North America)   Conclusion Mobile access is going to be of increasing importance in the market for enterprise software of all types. Study data suggest that the optimal mobile strategy will address  a handful of key functional priorities, as the vast majority of different options for mobile ERP functionality proved to be of very little interest in this study. Furthermore, an interface that is usable with a variety of versions Read More...
Business Intelligence Success, Lessons Learned
Is business intelligence (BI) an application that pays off? We have all heard mixed results but a 2003 extensive study on on-line analytical processing (OLAP

survey topics  and 48 countries. The survey asked detailed questions on their purchase and use of OLAP products. The report addresses questions on various aspects of BI projects, including how products were chosen, which applications were used, who implemented them, how long it took, benefits, performance, reliability, and many other technical and business factors. Recommendations End user organizations considering a BI investment or who are dissatisfied with the return on existing BI investments are urged to acquire Read More...
A New Mandate for IT
In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting

survey topics  IT In a global survey of senior managers in various functions from 17 industries, 61 percent say IT’s primary mission today is that of reducing costs and boosting productivity. But the IT mission is changing: nearly 70 percent of the same executives say that within three years IT’s main role will be to enable revenue growth. Learn more about how this shift is expected to happen, and how to manage it in your organization. Read More...
Better Business Outcomes with Business Analytics
In a survey conducted by IBM, 83 percent of CIOs identified business intelligence (BI) and analytics as a key part of their strategies to boost competitiveness.

survey topics  Business Analytics In a survey conducted by IBM, 83 percent of CIOs identified business intelligence (BI) and analytics as a key part of their strategies to boost competitiveness. Find out how BI can increase the efficiency and effectiveness of core business processes, and contribute to the creation of high-performing “analytics-driven” organizations that outperform their peers. Read More...
Symantec 2011 SMB Disaster Preparedness Survey: Global Results
For the second year, Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their

survey topics  Symantec’s SMB Disaster Preparedness Survey revealed that small to medium businesses (SMBs) are not taking disaster preparedness for their computer and networking systems as seriously as they should. Most SMBs don’t take action to prepare for disasters until after they have experienced loss from downtime, and this lack of preparation has a significant impact on their customers and their business. Read More...
TEC 2013 Supply Chain Management (SCM) Market Survey Report
This report gives an overview of current considerations for organizations seeking to purchase a supply chain management (SCM) software solution. Based on

survey topics  Chain Management (SCM) Market Survey Report This report gives an overview of current considerations for organizations seeking to purchase a supply chain management (SCM) software solution. Based on aggregate data collected from more than 1,400 SCM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application during 2012, the report details what TEC data reveals about your peers' requirements for SCM solutions, including functionalities, Read More...
Cloud ERP Users Are Happier, Study Purports
Plex Systems Inc., provider of Plex Online, a cloud enterprise resource planning (ERP) offering for manufacturers, recently announced the results of the survey

survey topics  have benefitted organizations. The survey targeted more than 200 manufacturing companies in North America from food processing, aerospace, defense, electronics, and general manufacturing industries. The study analyzed implementations based on the type of system in place: software-as-a-service (SaaS) or cloud ERP systems versus traditional ERP systems, where hardware and software reside on the facility premises. Overall, 73 percent of respondents agree that SaaS/cloud solutions are better or significantly Read More...
TEC 2012 CRM Market Survey Report: What Organizations Want in Customer Relationship Management Software
New research from TEC shows that interest in customer relationship management (CRM) solutions is surging among small businesses. This report is based on

survey topics  2012 CRM Market Survey Report: What Organizations Want in Customer Relationship Management Software New research from TEC shows that interest in customer relationship management (CRM) solutions is surging among small businesses. This report is based on aggregate data collected from more than 4,000 completed comparisons of CRM software performed using TEC Advisor. To find out about what companies are looking for in CRM solutions, download the full report. Read More...
EquaTerra Advisor and BPO/ITO Service Provider Pulse Survey Results 1Q08
The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of

survey topics  BPO/ITO Service Provider Pulse Survey Results 1Q08 The latest Pulse surveys reflect business process outsourcing (BPO) and information technology outsourcing (ITO) market activity during the first quarter of 2008 and projections for the future. If you’re considering BPO or ITO, the surveys’ results can inform you on demand and buying patterns, deal scope, sales cycles and ramp-up time, as well as outsourcing’s role in making human resources more strategic. Learn more. Read More...
BI on the Go: About Functionality and Level of Satisfaction
We thought it would be useful to take another look at what was revealed in our recent survey on mobile BI regarding what’s important for mobile BI users, and of

survey topics  some results from a survey on mobile business intelligence (BI) usage, needs, and trends were discussed. We thought it would be useful to take another look at what was revealed from the survey regarding what’s important for mobile BI users, and of course, how satisfied they are with the mobile BI solutions they work with. Let’s take a look at some of our findings in this regard. Here we will discuss two additional criteria and how they affect mobile BI practices and decision-making: functionality and Read More...
4 Ways Sales and Marketing Should Use Training to Drive Revenue
This executive report presents findings from SumTotal’s Training and Information Sharing survey of sales and marketing professionals.

survey topics  Training and Information Sharing survey of sales and marketing professionals. Read More...
Business Finance
Business Finance is a news source for finance executives. The company produces white papers, articles, videos, and newsletters. Its topics include corporate

survey topics  Finance Business Finance is a news source for finance executives. The company produces white papers, articles, videos, and newsletters. Its topics include corporate finance, risk management, and technology. Read More...

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