Surveys

Customer Feedback Management » The TEC Blog

... Surveys can be more or less successful—depending on the way they are created and conducted. ... Relevant: For surveys, if it’s not relevant, it’s useless. ... blog.technologyevaluation.com/blog/2009/09/03/customer-feedback-management/ - 46k - 2009-09-03

Harris Smith & Associates

... It specialises in Leadership Development, Assessment and Development, Climate Surveys, Organisational Culture Assessments, Organisational Integration and Team ... http://directory.technologyevaluation.com/profile.aspx?vid=13736 - 3k

Book review: Small and Medium-sized Enterprises and the ...

... Through case studies and surveys from several countries the book can help the reader better understand how organizations have been adapting to regulations and ... blog.technologyevaluation.com/.../ - 52k - 2009-03-26

A Small Enterprise Resource Planning Vendor: The Vision and the ...

by P.J. Jakovljevic ... The latter includes the development needs Jeeves learns about through the support process; Jeeves regularly surveys the quality of its product by performing ... http:/.../Research/ResearchHighlights/ERP/2006/04/research_notes/VN_ER_PJ_04_20_06_1.asp - 22k - 2006-04-20 Summary: Although Jeeves has developed a very fruitful relationship with its partners, it will still have to overcome challenges that are mainly about lack of respect or recognition—that is, if there is even any recognition of Jeeves at all.

ROI Systems MANAGE-s Well Past 2000 Part 1: Recent Developments

by P.J. Jakovljevic ... Customer satisfaction surveys, follow-up calls and feedback from a core group of ROI's clients validated the achievement of service level goals. ... http:/.../Research/ResearchHighlights/Erp/2002/04/news_analysis/NA_ER_PJ_04_03_02_1.asp - 15k - 2002-04-03 Summary: ROI Systems' strategy in terms of enhancing its MANAGE 2000 product and its geographic coverage has apparently been paying off, which comes as a welcome news these days when many of its peers that have traditionally touted more glitzy products are facing the moment of truth. Its recent solid financial pe

The Intelligence of Social Media (Part 2) » The TEC Blog

... Amazon or Twitter. It also analyzes ratings from Web surveys in order to evaluate products and services. • BusinessObjects Text ... blog.technologyevaluation.com/blog/2009/10/29/the-intelligence-of-social-media-part-2/ - 44k - 2009-10-29

DigitalWorld mapping Inc.

... High precision LiDAR surveys - LASER imaging of corridors, wires, poles, generating facilities etc. With our proprietary imaging ... http://directory.technologyevaluation.com/profile.aspx?vid=14301 - 2k

Who Alleges The PRM Market Consolidation?

by P.J. Jakovljevic ... Still, many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and ... http:/.../Research/ResearchHighlights/Crm/2003/05/research_notes/TU_CR_PJ_05_03_03_1.asp - 23k - 2003-05-03 Summary: Many surveys have purported that there are twice as many manufacturers that cannot integrate their ordering systems with those of their partners and distribution channels than those that can, leaving them vulnerable in terms of brand management due to poor visibility.

An Unusual Human Capital Management Suspect

by P.J. Jakovljevic ... with powerful drill-down features, on information aggregated from internal and external resources (for instance, salary surveys), performance indicators (such ... http:/.../Research/ResearchHighlights/HumanResources/2006/10/research_notes/PN_HR_PJ_10_12_06_1.asp - 26k - 2006-10-12 Summary: With Infor Human Capital Management (HCM) 3.0, Infor has combined transactional and strategic human resources functionality with planned integration to its flagship enterprise resource planning and extensions solutions, so that customers can better align HCM initiatives with overall business strategy.

Social Networks: How They're Turning CRM Upside Down

by Wayne Thompson ... No longer are businesses simply tracking customer buying habits and attitudes through the use of surveys, focus groups, and traditional CRM solutions. ... http:/.../Research/ResearchHighlights/CRM/2007/10/research_notes/PC_CR_WT_10_24_07_1.asp - 18k - 2007-10-24 Summary: Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social n