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Documents related to » synergy dss


Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

SYNERGY DSS: Clarify: Was There Ever Synergy Enough to Support this Marriage? Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage? Randy Garland - July 26, 2001 Read Comments R. Garland - July 26, 2001 The Nortel and Clarify Marriage    On October 18, 1999, Nortel Networks , proclaimed that it was entering into a definitive merger agreement with the CRM vendor Clarify Inc ., at the time the world s second largest provider of front office [read: CRM ] solutions for eBusiness. Nortel was
7/26/2001

Achieving PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing
The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits on various regulatory measures. The need for auditing, penetration testing, and remediation of critical middleware structures to assure regulatory compliance and provide internal security methods beyond traditional perimeter security methodologies is paramount.

SYNERGY DSS: Achieving PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing Achieving PCI DSS, SOX, and HIPAA Compliance through Comprehensive IBM WebSphere MQ Auditing Source: Evans Resource Group Document Type: White Paper Description: The result of implementing middleware products such as WebSphere MQ (WMQ) “out-of-the-box” without security measures has led to increased risk of failed audits on various regulatory measures. The need for auditing, penetration testing, and remediation
6/8/2011 11:04:00 PM

PCI DSS Made Easy: Addressing the Payment Card Industry Data Security Standard
In 2004, there were 1.3 billion credit cards in circulation in the US. With fraud incidents on the rise, credit card companies are at constant risk of losing sensitive cardholder data. At the same time, strict payment card industry (PCI) requirements are forcing companies to put better systems in place to ensure clients are adequately protected. By implementing the right software tools, achieving compliance is possible.

SYNERGY DSS: PCI DSS Made Easy: Addressing the Payment Card Industry Data Security Standard PCI DSS Made Easy: Addressing the Payment Card Industry Data Security Standard Source: GFI Software Document Type: White Paper Description: In 2004, there were 1.3 billion credit cards in circulation in the US. With fraud incidents on the rise, credit card companies are at constant risk of losing sensitive cardholder data. At the same time, strict payment card industry (PCI) requirements are forcing companies to put better
8/8/2007 11:04:00 AM

Continuous File Integrity Monitoring: A New Approach for PCI DSS Compliance
When it comes to US Payment Card Industry Data Security Standard (PCI DSS) compliance, safe change actions are critical. But what’s the best approach for file integrity monitoring and change detection? While there are many solutions on the market, continuous file integrity monitoring (CFIM) is winning over the competition worldwide. Find out how CFIM can handle your operational control monitoring requirements.

SYNERGY DSS: Continuous File Integrity Monitoring: A New Approach for PCI DSS Compliance Continuous File Integrity Monitoring: A New Approach for PCI DSS Compliance Source: Solidcore Systems, Inc. Document Type: White Paper Description: When it comes to US Payment Card Industry Data Security Standard (PCI DSS) compliance, safe change actions are critical. But what’s the best approach for file integrity monitoring and change detection? While there are many solutions on the market, continuous file integrity monitoring
1/17/2008 3:59:00 PM

BUY.COM Called 911 For Help
Service911.com has inked a deal with BUY.COM to provide customer service through the Internet.

SYNERGY DSS: ASP partnership that adds synergy to your business .  
2/25/2000

The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software
The second part of this ERP article will explain the evaluation of products in the ERP market, which in turn will help you make the final decision. If you’ve gone through the research phase while looking for ERP, the next major step is the evaluation process. At the end of it, you should have a shortlist of products that best fit your needs, which will be used in the final stage: the selection.

SYNERGY DSS: The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software Gabriel Gheorghiu - April 6, 2010 Read Comments Part 1 of this series of articles described the process of research , the first important step in any software selection project. Part 2 will describe the evaluation of the products available in the market to determine which one fits best for the needs and requirements defined during your research, which will help
4/6/2010 10:27:00 AM

Connecting Your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization
Connecting your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization. Read White Papers and Other Software for Your Diagnosis Related to the CRM Effort in a Data-driven Organization. When businesses commit to implementing customer relationship management (CRM), they commit to realigning their entire organizations around the customer. More specifically, they commit to collecting the right data—and using it the right way at the right time. But if you’re the manager championing CRM in your organization, how do you create the CRM buzz and obtain executive buy-in?

SYNERGY DSS: Connecting Your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization Connecting Your Executives to the CRM Effort: Becoming (and Remaining) a Data-driven Organization Source: Aptean Document Type: White Paper Description: When businesses commit to implementing customer relationship management (CRM), they commit to realigning their entire organizations around the customer. More specifically, they commit to collecting the right data—and using it the right way at the right
5/10/2007 3:30:00 PM

Do You Want Your App to Talk Back to You (as a Chatterbox)? – Part 2 » The TEC Blog
contrast to Facebook, Exact Synergy , or some Microsoft Dynamics applications. In fact, the Mozilla Thunderbird team  is going deeper into a UC client, whereby applications such as Trillian  (mentioned in Part 1 ) have been doing  instant messaging (IM)  for years. For example, users can already leverage AIM, Yahoo, MSN, ICQ, IRC , Google, Twitter, and Facebook all in one Trillian client. Salesforce.com maintains that what it announced was the first step into a gigantic market and its goal is to be

SYNERGY DSS: AppExchange, appirio, chatterbox, Cloud Computing, cloudforce, collaboration, content management, CRM, exact synergy, facebook, financialforce.com, Force.com, ipad, marc benioff, microsoft sharepoint, mobile internet, paas, SaaS, sales cloud 2, salesforce chatter, salesforce.com, service cloud 2, servicemax, sharepoint, social networks, twitter, uc, unified communications, xTuple, yammer, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
17-06-2010

BPMonline Spotlight Report
Positive customer experience is becoming a paramount business driver. Companies thus need to reorient their business processes toward delivering the best customer experience possible. A process-based CRM solution can help organizations place customer satisfaction in a central position when defining business processes, values, and goals. See how BPMonline’s rare product can help you synergize BPM and CRM and innovate your customer experience strategy.

SYNERGY DSS:   BPM and CRM synergy,   BPM plus CRM Source: Technology Evaluation Centers Learn more about Technology Evaluation Centers Readers who downloaded this TEC Report also read these popular documents! Best Practices for ERP Implementation Sales Process Map 3 Key Areas to Reduce Costs with Lean Techniques Talent Management for Small and Medium-size Businesses: Steer Your Business to Handle Change by Creating the Right Road Map for Your Talent Journey Mobile Applications for Human Resources: The Future Is
7/8/2013 10:44:00 AM

Are Software Vendors Messing with Your Head? (The Art of Reading White Papers)
If you're researching a software selection project, you need to take full advantage of the white papers available to you. Find out about the top 10 white paper buzzwords used today—and learn how to make solid sense of them.

SYNERGY DSS: proceed with caution. #1: synergy Why vendors use it Because it makes you feel warm all over. Doesn t it? Isn t it good to know we re all one happy family? Why you should get your snark on Merriam-Webster defines synergy as “a mutually advantageous conjunction … of distinct business participants or elements.” That s quite a mouthful. If you parse it and plug it into the software selection context, it generally means that software modules are going to cooperate quite nicely, thank you very much.
8/24/2007

The Power of Knowledge -- Knowledge is Power (Part 3) » The TEC Blog
many possible solutions. SSM Synergy and Value “Multipliers” Because the SKM solution is part of Servigistics’ overall SSM solution, users could leverage service and part usage history to narrow the search for the right resolution. Once one is found, the user can be directed to the right part and its best source given the customer’s service level agreement (SLA) commitment and location as well as part interchangeability options and availability in the network. The feedback with regard to

SYNERGY DSS: atg, call center, consona, CRM, egain, inquire, instranet, kana, KNOVA, knowledge base, Onyx, RightNow, salesforce.com, SCM, service knowledge management, servigistics, servigistics ssm, skm, ventyx, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
03-03-2009


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