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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 system acd


Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand

system acd  Market | Best Phone System for Enterprise | Automatic Call Distribution | Acd System | Interactive Voice Response System | IVR System | Focus Research White Papers | SIP Phone | Free VoIP | VoIP Calls | Upgrading Enterprise Phone System | Phone System Vendors | What is an Enterprise Phone System | Voice Communication in an Enterprise | Managing the Incoming and Outgoing Business Calls | IP Telephone Systems for SMB and Enterprises | Top Vendors in the Enterprise Phone System Market | TEC Business Phone

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » system acd

The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

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Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

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The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

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Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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How to Sell Management on a New ERP System


How to Sell Management on a New ERP System lists the top 6 advantages of a new ERP system.

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Optimize Your System: How to Avoid Implementation Sins


As global economies become more uncertain, companies face increasing pressure to remain competitive. While an enterprise resource planning (ERP) system can help, it’s only as effective as the effort placed in the implementation. By being aware of the reasons implementations fail and knowing what best practices to use to help ensure success, you can save valuable time and money—and have a higher return on investment (ROI).

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Syntax System Limited


A leading reseller of Oracle's JD Edwards software, SAP Business One Software, Managed Services and Hosting and IBM Infrastructure. Syntax.net leverages almost 40 years of experience to provide quality consulting and implementation services, upgrades, certified Oracle University JD Edwards training, hosting and managed services, and IT infrastructure products. Located in Canada and the United States, Syntax provides single source Business Management solutions.

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Medical Distribution System


TSH's flagship product, the Master Distribution System (MDS), is a fully-integrated, easy-to-learn, enterprise software solution designed to operate in high-volume, order-intensive, service-oriented Medical Supply environments. A proven, mature and modern solution, MDS is robust, stable and customizable. MDS for Medical Distribution includes: all Medical Distribution Requirements rebates and Contract Management lot, Expiration Date and Serial Number Tracking DEA and ARCOS reporting Physician Order Templates EDI - Implementation of X.12 Standard fully Integrated E-Commerce Capability document Imaging multi Carrier Shipping Interface integrated Fax and E-mail Capability

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myStaffingPro Applicant Tracking System


HR Services, Inc.'s myStaffingPro is a web-based applicant tracking system. The standard solution system features applicant, administrative, and user functionalities. Applicant functionalities include status and duplicate checking; integrated online application; live chat, e-mail, and telephone support; resume collection; and security. The administrative module allows HR personnel to build a job description library; create paper applications online; establish an applicant workflow; manage location information; and define job-specific questions. User interface capabilites include advanced reporting; applicant management; applicant prescreening; document management; referral source collection and reporting; requisition management; and a user-specific dashboard. With myStaffingPro Enterprise Add-ons, users can modify the standard system with enterprise-level features, including ad feed and tracking; behavioral assessment; questionnaire scoring; and resume parsing and upload. The company also provides custom talent management solutions for multi-faceted hiring processes.  

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Business Information Exchange with BizManager400 for IBM System i


Designed for the IBM System i and iSeries platforms, Inovis’ BizManager400 provides secure managed file transfer of critical business documents like purchase orders, advance ship notices, and invoices. BizManager400can also serve as a single business-to-business (B2B) gateway for trading partner connectivity, community management, integrated mapping, and integration. Find out about the key capabilities of BizManager400.

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