X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 system for help desk


11 Criteria for Selecting the Best ERP System Replacement
An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can

system for help desk  one and tier two system for discrete manufacturing and light distribution, as well as homegrown systems. From systems for the largest fortune 500 companies, to systems for mid-sized and the small manufacturers, look for the vendor that has replaced them all, for businesses with both single and multiple packages. If your current system is no longer accommodating your business requirements or if you are growing beyond the abilities of small business accounting packages, spreadsheets or database

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

Start Now

Documents related to » system for help desk

Cloud Angel: Analyst Perspective on SaaS ERP for Service-based Organizations


Service-oriented organizations often find it difficult to balance infrastructure costs with software systems that enable frequent modifications. TEC examines UNIT4’s Vita Cloud Angel approach to this challenge—and lets you know whether it’s a viable option for you. Get the TEC analyst perspective in this special report on Vita Cloud Angel.

system for help desk   Read More

Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

system for help desk   Read More

Standardizing on One ERP System in a Multi-division Enterprise


In an enterprise with multiple operating divisions, should the enterprise standardize on a single set of software? Recent broadening of major ERP products’ scope and the advent of Web-based product architecture may tempt corporations to consider deploying this concept. Although the enterprise can generate many benefits from standardization, they may also create other issues that often result in disruptions.

system for help desk   Read More

Project Costing for Maximum Profitability


By implementing timekeeping solutions for costing, organizations obtain valuable insight into project profitability. Project-oriented timekeeping data is also used to bid on future projects, stay within budgeted costs, allocate appropriate resources, and track projects already under way. These solutions deliver more than just attendance tracking systems. They provide tools for understanding the impact of time and resources on project profitability.

system for help desk   Read More

IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report


IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

system for help desk   Read More

Top 6 Enterprise Software Trends to Watch for in 2008-And What It all Means for You


You may still be feeling a little woozy from showing 2007 out the door. Make sure you’re not caught off-guard by 2008, with the top 6 trends you should watch for in the year ahead. 1. ERP—The Technology Matures Granted, ERP vendors have been defining the technology as “mature” for quite a while now, but with limited room for ERP feature and function innovation (from a transactional

system for help desk   Read More

ERP Software Review: VISIBILITY.net for ETO Manufacturing


This enterprise resource planning (ERP) software review report examines ERP software by Visibility and its support for engineering-to-order (ETO) manufacturing against known benchmarks. It assesses VISIBILITY.net by Visibility for ETO manufacturing functionality and reviews the product’s support capacity with a focus on:

  • Financials
  • Human Resources
  • Manufacturing Management
  • Inventory Management
  • Purchasing Management
  • Quality Management
  • Sales Management

The report also contains an independent analyst’s review of the ERP software based on a demonstration provided by Visibility. The VISIBILTY.net ERP software review identifies the features of VISIBILITY.net that distinguish it from other ETO manufacturing solutions, including its adaptability to individual business approaches, its multi-faceted management controls, and its concentration as a to-order manufacturing application. The analyst also outlines the software provider’s implementation process, support model, and target user base.

VISIBILITY.net offers a customizable and user-friendly interface and provides manufacturing efficacy as a web-based and mobile-compatible system. Through its support for complex manufacturing processes through project and product management, cost evaluation, and work order organization, VISIBILITY.net provides business management support to project-oriented manufacturers through project management procedures including cost estimation, billing, receiving, and task managing.

VISIBILITY.net achieved TEC certification status for its ERP software solution by completing TEC’s certification program which includes a demonstration of the ERP software’s support for specific real-world business process and a detailed functional benchmarking analysis.

Based on a demonstration of VISIBILITY.net, a TEC analyst has assessed the ERP software’s features, evaluating the software against known industry benchmarks, to determine that VISIBILITY.net is a strong ETO manufacturing ERP system.

Download this software review report for product analysis and comparison, an in-depth analyst commentary, and to learn more about how VISIBILITY.net can help to-order manufacturers achieve their ERP objectives.

system for help desk   Read More

Ramco Enterprise Process Manufacturing for ERP for Process Manufacturing Certification Report


Ramco Enterprise Process Manufacturing is TEC Certified for online evaluation enterprise resource planning (ERP) for process manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, and in-depth analyst commentary.

system for help desk   Read More

IFS Applications (v. 7.5) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report


IFS Applications (v. 7.5) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

system for help desk   Read More

Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report


Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

system for help desk   Read More