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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 system utility


Get on the Grid: Utility Computing
The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called

system utility  surrounding software services are system security, back up and recovery, and disaster recovery. Vendors are addressing these concerns in the same way that ASPs have addressed them: with ever more robust equipment, policies, and procedures. Major Hosting Advantages To recap, major potential hosting advantages can be More predictable, fixed costs for customers. With the on-demand setup, users will pay only for software actually used, which changes with variable demand. Reduced setup and configuration time,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » system utility

Utility Businesses and Asset Management


Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement.

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Use a Computerized Maintenance Management System to Improve Predictive Maintenance Performance


Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management or enterprise asset management system is useful tool to create a planned environment, help build accurate equipment history, and develop comprehensive analysis capability.

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Trend Virus Control System - A Centralized Approach to Protection


Trend Virus Control System (TVCS) utilizes a web based management console, which allows for administration, configuration and policy enforcement from a central location.

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Development of an Internet Payment Processing System


This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very similar to the Three Domain (3D) model that started to emerge later. This success story is worthwhile sharing with a wider audience.

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Five Tips for Saving Money on Your Business Phone System


With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice over Internet protocol (VoIP) providers offer plenty of cost-trimming features to keep business phone costs in check or dramatically lower communications overhead. Read here to know the five ways businesses are taking advantage of new VoIP technology to save money.

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Baystate Health Selects Awarepoint Real-Time Location System (RTLS)


Awarepoint Corporation announced an agreement with Baystate Health to install the Awarepoint real-time location system (RTLS) at the first of the health system’s three hospitals. The initial deployment will occur at Baystate Medical Center. This deployment will cover 1.3 million square feet and track 3,000 assets. The installation at Baystate facilities will focus on tracking and managing assets.<

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OutStart TrainingEdge.com Learning Management System Certification Report


The OutStart product TrainingEdge.com is now TEC Certified for online evaluation of learning management systems in the Human Capital Management (HCM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Phone System Buying Checklist


Download this checklist of items to consider before you purchase a new phone system for your business. Ideally, you should answer yes to each of these questions before you buy!

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Medical Distribution System


TSH's flagship product, the Master Distribution System (MDS), is a fully-integrated, easy-to-learn, enterprise software solution designed to operate in high-volume, order-intensive, service-oriented Medical Supply environments. A proven, mature and modern solution, MDS is robust, stable and customizable. MDS for Medical Distribution includes: all Medical Distribution Requirements rebates and Contract Management lot, Expiration Date and Serial Number Tracking DEA and ARCOS reporting Physician Order Templates EDI - Implementation of X.12 Standard fully Integrated E-Commerce Capability document Imaging multi Carrier Shipping Interface integrated Fax and E-mail Capability

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HR System for Banks, Financial Institutions


A multinational bank was looking for a fully integrated human resources (HR) solution to replace its legacy system. To find the right solution, the company turned to TEC for an extended evaluation and selection project.

Starting with a list of eight qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the bank was able to compare the eight solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the bank prepare scripts for formal demonstration session—a key component of the final selection process.



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