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Software Functionality Revealed in Detail
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 talent agent


Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model
Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from

talent agent  Road Do You Take? Talent Assessment in the Remote Agent Model Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from the traditional brick and mortar infrastructure to the remote agent model due to the low investment and high returns, including higher employee engagement. Read this white paper and learn about four talent assessment strategies for a successful home agent model.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Talent Management

Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. 

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Documents related to » talent agent

Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

talent agent  can over come the talent constraints and improve employee retention. They can leverage dynamically provided information, respond in a personalized fashion to customers, and cost-effectively deliver enhanced service. Integrated Service Networks Integrated service networks allow companies to offer end-to-end aftersales service solutions by consolidating information and processes among multiple outsourcers, independent contractors, and third-party service agents. The capabilities of these global networks Read More

Winning the Race for Talent in Emerging Markets


Economic activity in emerging markets is growing at around 40 percent—as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are competing for people who have numerous options and high expectations. How can your company attract and retain talent in emerging markets in Brazil, Russia, India, and China—offering new employees what they want, while ensuring your bottom line is met? Find out.

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The Power Behind SHL Talent Analytics


Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the way organizations think about their talent—by adding a new dimension to talent analytics. TEC analyst Sherry Fox looks at how this system provides data-driven talent insights that help businesses better understand their ‘greatest asset’ and boost business performance.

talent agent  Analytics: Real-world Scenario SHL Talent Analytics reportedly helped Time Warner Cable (one of the largest cable companies in the US), identify the impact of their employment branding efforts, as presented at HR Tech this past October. How did SHL accomplish this? By diving into its vast database of candidates hired into similar roles in the same industry and the same region (North America), and applying that data to frontline managers in their call centers and customer service agents who answer phone Read More

Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 3


Part 1 of this blog series introduced and analyzed some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM), while Part 2 provided some definitions of these two software categories' respective scopes. No Laughing Matter, Indeed The discussion so far has ascertained that talent management, as a strategy, requires

talent agent  the same pillars of talent management, but with the overall strategy of not necessarily skimping on the players' pay, and of paying-for-performance (of course, in accordance with the MLB regulations and players' union). Maybe that hefty payroll (but still lower compared to the reeling Yanks) can be credited with the two World Series won in four years, and reaching five playoff contests in six seasons? When it comes to recruiting, the Red Sox’ farming system, combined with occasional free agent Read More

Infor HCM Suite—Comprehensive HR and Smart Talent Science


Ensuring your company has the best people onboard is not a trivial task. Find out how Infor HCM Suite's core HR capabilities allow your team HR team to focus on strategic opportunities, while its embedded predictive talent analytics tool, Infor Talent Science, allows you to only evaluate good candidates, but also put the right people in the right roles for your company's success.

talent agent  Suite—Comprehensive HR and Smart Talent Science Ensuring your company has the best people onboard is not a trivial task. Find out how Infor HCM Suite's core HR capabilities allow your team HR team to focus on strategic opportunities, while its embedded predictive talent analytics tool, Infor Talent Science, allows you to only evaluate good candidates, but also put the right people in the right roles for your company's success. Read More

iCIMS Talent Platform


iCIMS' Talent Platform, the industry's premier candidate management solution, enables organizations to leverage mobile, social, and video technologies to manage their entire talent acquisition lifecycle from building talent pools, to recruiting, to onboarding all within a single web-based application.

talent agent  Talent Platform iCIMS' Talent Platform, the industry's premier candidate management solution, enables organizations to leverage mobile, social, and video technologies to manage their entire talent acquisition lifecycle from building talent pools, to recruiting, to onboarding all within a single web-based application. Read More

Workday to Tackle Talent Acquisition


One of the major announcements at the recently held Workday Rising 2012 conference was that Workday will develop its own talent acquisition suite from scratch and deliver it  in early 2014. This is a major departure from the vendor’s signature policy not to announce any vaporware. But, during the Workday Technology Summit (which preceded the conference), Workday executives said they needed to make

talent agent  to Tackle Talent Acquisition One of the major announcements at the recently held Workday Rising 2012 conference was that Workday will develop its own talent acquisition suite from scratch and deliver it  in early 2014. This is a major departure from the vendor’s signature policy not to announce any vaporware. But, during the Workday Technology Summit (which preceded the conference), Workday executives said they needed to make the announcement out of consideration for their existing customers as Read More

Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 2


Part 1 of this blog post introduced some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM). This skepticism lingers in spite of the many indicators of the usefulness of these concepts in mitigating some imminent global workforce challenges, which were outlined in Part 1. Accommodating "Generation Y" Let us not

talent agent  the noble concepts of talent management and human capital management (HCM). This skepticism lingers in spite of the many indicators of the usefulness of these concepts in mitigating some imminent global workforce challenges, which were outlined in Part 1 . Accommodating Generation Y Let us not forget about the looming demographic shifts, given that the baby boomers are on their way out. One group that has been receiving a lot of attention is the so-called Generation Y : the group mostly in their 20s Read More

Intentia Floats Vaporware Agent to Replace Business Planning


Intentia announces an intelligent negotiating agent for its enterprise resource planning software.

talent agent  Floats Vaporware Agent to Replace Business Planning Event Summary Intentia International AB is a provider of enterprise resource planning software called Movex for mid-sized companies (See TEC Technology Research Note: Intentia: Java Evolution From AS/400 October 1st, 1999). Intentia recently announced Movex Intelligent Agent for the fourth quarter of 2000. Movex Intelligent Agent will, according to the company, find and negotiate deals instead of having personnel do it. The product will be Read More

How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market


Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client loyalty. Find out how.

talent agent  to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client Read More

Increase Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce


How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply have no reliable means of gaining better data and insight into the fitness and capabilities of their people.

talent agent  Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply have no reliable means of gaining better data and insight into the fitness and capabilities of their people. Read More

Talent-based Learning: Goodbye to the Stand-alone LMS


Understanding the effectiveness of learning programs on workforce performance and the organization as a whole is what drives continuous improvement. This white paper describes how talent-based learning provides a framework to track the effectiveness of learning management across an organization and integrate those findings to improve workforce performance and productivity.

talent agent  based Learning: Goodbye to the Stand-alone LMS Understanding the effectiveness of learning programs on workforce performance and the organization as a whole is what drives continuous improvement. This white paper describes how talent-based learning provides a framework to track the effectiveness of learning management across an organization and integrate those findings to improve workforce performance and productivity. Read More

Oracle Talent Cloud: A Strategic Approach to Talent Management




talent agent  Talent Cloud: A Strategic Approach to Talent Management Read More

Bond Talent Software


Developed specifically for the human capital management (HCM) industry, Bond software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use. Features include customized field labeling that gives users the ability to create and change field groups, and customize labels; over 100 built-in reports and support for unlimited custom reports; mass auto e-mail functionality that lets users send messages to an unlimited number of clients or employees; the ability for users to source within their own databases, filter the best potential candidates through the initial prescreening component, and produce actionable reports; the ability for users to write and maintain requisitions using templates, and launch job ads; and resume management functionality that allows users to perform specialized searches and narrow down their findings in order to select qualified candidates.

talent agent  Talent Software Developed specifically for the human capital management (HCM) industry, Bond software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use. Features include customized field labeling that gives users the ability to create and change field Read More