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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 talent agents


The Power Behind SHL Talent Analytics
Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the

talent agents  Analytics: Real-world Scenario SHL Talent Analytics reportedly helped Time Warner Cable (one of the largest cable companies in the US), identify the impact of their employment branding efforts, as presented at HR Tech this past October. How did SHL accomplish this? By diving into its vast database of candidates hired into similar roles in the same industry and the same region (North America), and applying that data to frontline managers in their call centers and customer service agents who answer phone qu

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Talent Management

Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. 

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Documents related to » talent agents

Finding YOUR Next - Michael Jordan - How New Technology-Driven Assessment Processes Will Improve Talent Acquisition


Human capital is the most valuable asset of any organization and human resources must be more strategic and provide more value, rather than be solely a cost center. A new talent acquisition model that integrates assessments in an automated screening process can help effectively and efficiently yield consistently higher-quality candidates with the demonstrated skills, behaviors, and work style that are required to succeed.

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Web-hosted or SaaS Predictive Dialing for Work-at-Home Agents


Download this white paper to learn how the virtual contact center, based on the cloud computing model, provides companies with access to a greater pool of resources and eliminates geographic restrictions on sourcing talent. Learn how the virtual contact center model is growing, and how Web-hosted or cloud-based predictive dialers improve efficiency and increase talk time with live prospects.

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Talent (Human Capital) Management and Sports? Sign Me Up, Please! - Part 3


Part 1 of this blog series introduced and analyzed some mixed feelings and doubts that we might still have about the noble concepts of talent management and human capital management (HCM), while Part 2 provided some definitions of these two software categories' respective scopes. No Laughing Matter, Indeed The discussion so far has ascertained that talent management, as a strategy, requires

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Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

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SumTotal and Skillsoft Partner for Context-aware Talent Management


SumTotal Systems, the largest independent provider of integrated human resources (HR) and talent management solutions, and Skillsoft, a provider of technology-delivered learning content, recently unveiled a talent management solution that allows customers to deliver relevant and targeted in-context learning and content to employees, wherever they need it and at any time. This is a new kind of

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Talent Management Best Practices in 2010


Download your copy of the Aberdeen report Cracking the Code for Talent Management.

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Talent Management for the Twenty-First Century


It’s time for a new approach to talent management that takes into account the uncertainty businesses face today. Fortunately, companies already have a model that has been well honed over decades to anticipate and meet demand in uncertain environments—supply chain management (SCM). By borrowing lessons from operations and supply chain research, firms can forge a better model of talent management. Find out how.

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SHL Talent Measurement Spotlight


Organizations today realize that measuring and managing their talent plays a critical role in the growth and success of their business. To this end, they require increasingly sophisticated methodologies and tools to properly assess talent acquisition and mobility—ensuring they have at all times the most qualified individuals in the right positions. See how SHL’s talent measurement technology can help them achieve these goals.

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Best Practices: Six Ways to Dial In Your Talent Strategy


Talent managers today face a number of challenges, including integrating talent management programs while still impacting the business—all with cost constraints. But solving immediate talent needs will not be the only expectation. Talent managers must take a long-term view and anticipate tomorrow’s needs to attract, engage, retain, reward, and develop high-performing employees. Read up on best practices for building your organization’s talent—today and tomorrow.

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Bridging the IT Talent Gap


Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have.

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