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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 teacher free resources


Future of MOOCs—Repurposing for Enterprise Learning?
A variety of massive open online courses, commonly referred to as MOOCs, are available to individuals worldwide. While the long-standing impact of MOOCs on

teacher free resources  its initial stakeholders from learner/teacher to employee/employers. What this means is that learning and teaching will not be its main drivers. What will dominate instead will be employees’ and employers’ need to develop certain work-specific skills. A Word of Caution I stated in another blog discussing context engines , that I strongly believe that people need working skills and that education should keep up with the job market to a certain extent. However, if education becomes only about shaping

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Core HR

Core human resources (HR) includes the HR system of record that combines HR transactions, processes, and data. Main capabilities also include payroll management, benefits management, workforce management, and training management.  

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Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

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Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

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Social Media and Customer Experience Feedback


Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, "How can we tap into the power of this new method of communication to improve our business and the experiences we provide our customers?"

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Automating Your Call Center Feedback


Almost everyone has had a bad call center experience—due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t communicate well. After, the story is told over and over to friends, warning them about doing business with "that company." Are your customers saying this about your local contact center? If so, do you know why? Learn why you should update your customer feedback systems.

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Win More Business with Fewer Sales Resources: Reconfigure Discrete Manufacturing Sales Processes to Thrive


If you’re a sales executive at a discrete manufacturer, there’s a good chance you’ll soon face a perfect storm of significantly greater sales opportunities that must be pursued by a smaller, less experienced sales team. At many discrete manufacturers, there are experienced sales professionals who will be retiring soon and, unless provisions are made, will take considerable institutional knowledge with them.

But sales executives who see the problems on the horizon early enough and act quickly and strategically can create new business opportunities out of this adversity. This paper explores the applicable trends and presents promising strategies available to sales executives at discrete manufacturers.

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The Top 3 Points to Consider When Selecting a Human Resources Information System


You probably already know that a human resources information system (HRIS) should track all information on current and former employees, and reduce your HR staff’s workload. Not sure what lies beyond that? There are a few things you should know before selecting an HRIS. Find out how to identify your HR needs, so your HRIS can help you reach your business objectives—and give you a quick return on investment (ROI).

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Zooming into an Inventory Free Flow


FreeFlow, a provider of business services with a patented technology, aims to help companies improve product life cycle profitability by providing a unique, online auction platform where companies can reduce their at-risk and excess inventory.

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What the CEO Needs from Human Resources


The current economic environment has forced chief executive officers (CEOs) to focus almost all of their attention on revenues and profitability. They must be very aware of what competitors are doing—and competitors can be anywhere in the world. And, they need to be aware of changing regulations and tax issues. Find out what executives need from human resources (HR) to make well-informed decisions about their workforce.

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UltiPro Human Resources Certification Report


UltiPro by Ultimate Software is now TEC Certified for online evaluation of Human Resources (HR) solutions in the Human Capital Management (HCM) Evaluation Center. UltiPro’s service-based architecture facilitates communication among all parts of the system and the system parts and third-party solutions. Ultimate Software will be delivering its solution through the new UCloud Platform, which will enable continuous delivery and is aligned with ongoing product development in a secure and scalable manner. Download the UltiPro certification report now for all the details.

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The Role of Human Resources in Managing Absence


Almost four in ten employers say the recession has increased their organization’s focus on reducing absence levels and costs. For these companies, human resources (HR) can provide effective absence management and promote accountability by providing accurate records and reports that illustrate trends and patterns that can help managers recognize early indicators of an ineffective department. Find out how.

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