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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 tec plm crm


TEC Research Analyst Roundtable: Predictions for 2011
It’s that time of year again for TEC’s analysts to polish their crystal balls and spread their tarot cards to gaze on the future of enterprise software for 2011

tec plm crm  efficient manner. P.J. Jakovljevic, TEC Principal Analyst I concur with the cloud/SaaS deployment, mobility, social media, and consumerization of IT themes stated in this post. SaaS will increasingly defy the misconception that it only covers fringe departmental functions or smaller enterprises. Companies/products such as Plex Online, SAP Business ByDesign, Epicor Express, NetSuite, etc. will increasingly sell into larger organizations (which salesforce.com and SuccessFactors have long been doing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Lifecycle Management (PLM)

This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases. 

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Documents related to » tec plm crm

Critical Components of an E-PLM System


E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites. However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest in PLM, are as likely to lead the way.

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Selecting PLM Software Solutions


Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected, the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO) expectations. Enterprise technology selections for ERP, CRM, SCM, and other enterprise applications provide valuable lessons that can be applied to selecting PLM software, but there are some key differences that need to be recognized.

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Economic Benefits of PLM-enabled Collaboration


Many of today’s product lifecycle management (PLM)-enabling technologies allow complex information to be shared by dispersed teams of people. Product data management (PDM) technology is used to organize and provide access to your intellectual assets. PLM, its collaborative Product Definition management (cPDm) capabilities, and other solutions can help you go beyond asynchronous data sharing. Find out how.

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PLM Migration: Migrate Your Mind First


This article identifies the increasing requirements of system replacements in the product lifecycle management (PLM) area and recommends users rethink the implementation scope, system integration, acquisition method, and so on before strategizing their PLM migration plans.

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

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EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

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Out-of-the-box PLM: PLM and E-collaboration Software for the Electronics Industry


Electronics manufacturing is one of the most complex manufacturing processes. Special software functionality is required to manage information throughout the supply chain, collaborate with subcontractors, and minimize development time. Learn about product lifecycle management (PLM) and product data management (PDM) solutions that provide the right data management functionality for electronics manufacturers.

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CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction


An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.

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CRM and Technological Solutions: Be the Customer


In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer. Ignore him at your peril.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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