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Software Functionality Revealed in Detail
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 tecevaluation .com

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » tecevaluation .com

Future Trends in Wholesale Distribution—Part 2: Outside-In Omnichannel Fulfillment


The TEC Vendor Challenge was in full swing last week, with 2 days' worth of vendor demonstrations from Epicor, IBS, Infor, Microsoft, NetSuite, SAP, and VAI, as well as presentations and dynamic discussions. Part 1 of this series ran down the highlights on how disruptive innovations are changing the landscape of the wholesale distribution industry. This post recaps the panel presentation.

tecevaluation .com  provided highlights from the TEC Vendor Challenge on how disruptive innovations are changing the landscape of the wholesale distribution industry. In this second post we recap the panel’s presentation on omnichannel fulfillment, the “Next-Day Delivery” mandate, and what wholesale distributors are doing to deliver exceptional customer experiences. Bob Heaney , senior research analyst with  Aberdeen Group , talked about the need for an outside-in omnichannel fulfillment perspective for the Read More

ERP System Manufacturing of Pharmaceutical and Botanical Products


A U.S.-based biotechnology company was looking for a fully integrated enterprise resource planning (ERP) solution to replace its underused and overly complex legacy system. The new system would need to include functionality typically found in engineer-to-order (ETO) and process ERP systems.

To find the right solution, the company turned to TEC for a custom evaluation and selection project.

Starting with a list of fifteen qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the fifteen solutions and develop a shortlist of the 4 most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for formal demonstration session—a key component of the final selection process.



tecevaluation .com  Company Profile Industry:   Biotech Annual Revenue Range:   $51 to $250 million Company Size:   101 to 250 employees Number of Sites:   1 site Approx. Num Of Users:   51–100 users Region:   North America (Canada and the United States) Project Profile 14  qualified bidders identified  RFIs issued Working list: Microsoft - Dynamics AX Deacom - Integrated Accounting and ERP Software Epicor - ERP 9 TGI - Enterprise 21 SAP - ByDesign SAP - All-in-One QAD - Enterprise Applications Oracle - JD Edwards Read More

Customer Relationship Management Strategies Part One: Changing Your Approach


Mid-sized companies have the agility of small businesses, and are resource-rich enough to handle CRM implementation. However, without comprehensive planning, attainable objectives, metrics, and check points mid-sized companies will not realize success and full potential from their CRM system.

tecevaluation .com  a wide range of technology solutions for diverse clients over the past ten years. Abrell has worked for Enron as a CRM senior specialist and for Retriever Payment Systems as the lead project manager on ERP and CRM implementations. She is a Siebel Certified Consultant, as well as a member of the Society for Technical Communicators and the Project Management Institute. She can be reached at tabrell@mas-corp.com . Read More

Scient Finds That Golden Eggs Can Bite


Scient’s bottom line and stock price have both suffered from two clients that ran out of funds before paying their bills. One of them was a dot-com, and it’s barely possible that it won’t be the last.

tecevaluation .com  Media, had filed for protection against its creditors under Chapter 11. Verde Media owes Scient $2 million for two full months of work; its shareholders have reportedly promised to pay off their debt, but companies filing under Chapter 11 typically pay only a fraction of what they actually owe. The previous week another Scient customer, Inacom Corp also filed under Chapter 11. Not even remotely a dot-com, Inacom is number 336 on the Fortune 500, with 1998 sales of $4,258 million. Market Impact Scient and Read More

Salesforce.com Launches Salesforce Wear


Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software. To that end, CRM software platform Salesforce.com recently launched Salesforce Wear, its initiative for wearable computing in the enterprise. With wearable IoT tools, companies can discover new ways to market, sell, service, and design products.

tecevaluation .com  Launches Salesforce Wear Wearable technologies and the Internet of Things (IoT) are the “next big thing” in enterprise software (being not just a consumer phenomenon). To that end, cloud customer relationship management (CRM) software platform Salesforce.com recently launched Salesforce Wear , its initiative for wearable computing in the enterprise. The company has for some time been talking about its “Internet of Customer” approach (its concrete IoT deployment), whereby behind every device, Read More

Salesforce.com Updates Desk.com for SMBs


Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk.com (formerly known as Assistly), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it.

tecevaluation .com   Read More

Navision Enhances Its e-Vision And Looks To Expand Vertically - Part 2: Market Impact


Navision has been expanding its coverage in terms of geography, vertical industries, and product functionality. Globally, it has become one of the largest independent small-to-mid-market enterprise system providers.

tecevaluation .com  Both product lines are technologically compatible ( Microsoft -centric) and have lately been maintained concurrently. Navision has not that long ago committed itself to follow Microsoft''s guidelines for application development. The company claims that, by becoming the first solution that was awarded Windows 95, Windows 98 and Windows 2000 certification, as well as by being one of the first to incorporate eXtensible Business Reporting Language (XBRL) standard and the Microsoft Digital Dashboard and Read More

Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

tecevaluation .com  Care and Billing (CC&B) Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. Read More

Incentive and Compensation Management


Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies.

tecevaluation .com  and Compensation Management Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies. Read More

Enterprise Resource Planning (ERP)


ERP software helps integrate management, staff, and equipment, combining all aspects of the business into one system in order to facilitate every element of the manufacturing process. ERP groups traditional company and management functions (such as accounting, human resources [HR], manufacturing management, and customer relationship management [CRM]) into a coherent whole. Manufacturing management also includes inventory, purchasing, and quality and sales management.

tecevaluation .com   Read More

Microsoft says OLE for Data Mining: Is it Bull?


Microsoft released a new version of OLE DB (Object Linking and Embedding Database, based on Microsoft’s Component Object Model or COM) which supports a proprietary data mining specification. It is purported to extend the Structured Query Language (SQL) to allow easier and faster incorporation of data mining queries into existing data warehouse solutions.

tecevaluation .com  applications, Stephen Brobst, chief technology officer, Teradata Solutions Group, NCR. NCR strongly supports this initiative to provide standard mechanisms for deploying analytic models obtained from a variety of sources. We expect significant use of OLE DB for Data Mining Provider Services by our CRM solutions and application products. OLE DB for Data Mining has been under vendor review and modification since its introduction last May at Tech*Ed ''99 and now incorporates the Predictive Model Markup Read More

Human Capital Management (HCM)


Human capital management (HCM) solutions encompass applications for handling personnel-related tasks for corporate managers and for individual employees from the point of hire to the point of retire. HCM solutions provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management.

tecevaluation .com  provide the tools and technologies needed to enhance all facets of HR administration and employee relationship management. Read More

Publishing and Media


New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new business opportunities.

tecevaluation .com  and Media New communication technologies and changing audience behaviors are reshaping the publishing and media industry. The decline of traditional media (e.g., books, newspapers, radio, and television) and the prosperity of new media (i.e., a variety of Web-based and digitized communication) are forcing companies in this industry not only to achieve operational excellence in their current business areas, but also to use information and communication technologies (ICT) in prompt response to new business Read More

Help Desk for the Health Care Industry


Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.

tecevaluation .com  inventory tracking along with technical support knowledge bases. Read More

Sagent Technology Teams for Telco e-Business


Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

tecevaluation .com  Customers should include Sagent Technology''s e-business solutions on a long list of infrastructure products. In a conversation with TEC, John Zicker, Chief Technology Officer and co-founder of the company, referred to the technology as a way to provide an infomediary to content providers via the Qualitative software and Sagent solutions. Companies that should most strongly investigate this solution are expected to initially be in the vertical industries of Telco, Insurance, and Dot-Com companies. Read More