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Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard.Here

technical functionality and support  Product technology defines the technical architecture of the product, and the technological environment in which the product can successfully run 18   Of those categories you can expect a certain number of features to be supported by a product. The chart shows the industry average (as covered in TEC research) for levels of WCM functionality support. The closer the line is to the outer edge of the chart, the more you can expect to find standard functionality supported. These categories break down into Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » technical functionality and support


WorkflowGen from Advantys Now TEC Certified for BPM Functionality
TEC is pleased to announce that WorkflowGen, Advantys' business process management (BPM) solution, has joined the ranks of TEC certified BPM systems.You can

technical functionality and support  WorkflowGen’s architecture enables both technical and business users to rapidly start working with the application, and its administration module enables power users to easily configure and perform maintenance tasks. An interesting centralized search and monitoring tool enables users to easily identify and gather valuable information. SOA-compliant and with a 100% .Net Web-based architecture, WorkflowGen is compliant with most major Web browsers, and provides single-sign-on authentication and Read More...
Case Study: Holland Bulb Farms Online Flower Provider Manages Web Store to Support Company Growth
With over 25,000 customers, Holland Bulb Farms of Wisconsin (US) needed a more efficient way to sell and market its gardening items on the Web. The company

technical functionality and support  Tech Support Company , Technical Support Companies , Technology Support Company , Training Support Company , Experienced Support Company , Maintenance Support Company , Field Support Company , Support Company Direction , Support Company Treatment , Engineer Support Company , Support Company Restructuring , Markets Support Company , Landing Support Company , Training Support Company . Company Background Located in Menomonee Falls, WI., Holland Bulb Farms ( www.hollandbulbfarms.com ) specializes in the Read More...
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

technical functionality and support  in specialized online communities. Technical problems require expert intervention that is difficult to monitor on multiple channels. Another advantage of hosting an in-house online community is avoiding any possibility of clients being encouraged to investigate a competitor’s product. Are customers an underused resource for customer support? The answer is unquestionably ‘yes,’ as they typically gain much expertise in the functionality of products. Clients can become intuitively familiar with Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

technical functionality and support  of SAP's functional and technical features and interdependencies, but they will also need to have similar knowledge of partner products. If possible, it would be ideal for the advisory personnel to have knowledge of the complete playing field, including the competitive offerings. Early in 2006, SAP expanded its support services to meet customers' changing demands. SAP introduced SAP Premium Support to mitigate some of the above conventional S&M contractual pitfalls, and to underline its commitment to Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

technical functionality and support  support for their overall technical infrastructures. But customers want to do this at their own pace and in time frames of their choosing. The roles have meanwhile also reversed, whereby now vendors try to impose the latest upgrades onto users, and users see no need for the new enhancements. Indeed, what value can a user enterprise receive from new enhancements if they are either not pertinent to them, or if the enterprise has already created its own work-arounds (that may now clash with these Read More...
Interim Technical Management, Inc.


technical functionality and support  Technical Management, Inc. Read More...
Technical Staff Management Systems for the Aviation Industry
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times

technical functionality and support  charge of general and technical jobs; and technicians who have multiple skills. Abilities are normally regulated by aeronautical authorities, who issue a license that allows a technician to perform electronic jobs. Third, experience is extremely important when performing maintenance services and jobs during a restricted time frame. A qualified and experienced technician will execute the jobs in less time, and will be able to make a diagnosis in case a contingency arises that has to be solved. A Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

technical functionality and support  software support and maintenance,enterprise applications,software licensing,on demand,software as a service,SaaS,information technology,IT,maintenance fees,third party service providers,open source software,maintenance agreement,help desk,reconfigure option,legacy software Read More...
Enabling Enterprise Tape Library Support for Microsoft DPM 2007
Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft

technical functionality and support   Read More...
iWeb Agilewiz BPMS - iWeb Technical Framework


technical functionality and support  Agilewiz BPMS - iWeb Technical Framework Read More...
Hanging on the Telephone: Antivirus Cold-calling Support Scams
Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very

technical functionality and support  antivirus software,support scams,ESET,service support scams Read More...
Sage 100 ERP Provides Out-of-the-box Functionality for Packaging Specialties


technical functionality and support  100 ERP Provides Out-of-the-box Functionality for Packaging Specialties Read More...
How to Develop, Maintain, and Support a Quality Management and Development Process
The task of defining test plans, acceptance criteria, and testing deliverables and processes for any software development effort can raise many challenges

technical functionality and support   Read More...

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