X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 technical helpdesk


RTI's CRM Applications Rivals The Major League Providers
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and

technical helpdesk  tracking system that integrates technical support, development, quality assurance, and release management. It enables teamwork at the level of multiple groups. Even though RTI tends to detach its image from exclusively a software industry niche player, the tool is still highly focused on that industry and perfectly matches the process requirements in a software development environment such as hardware configurations and operating system information at the customer site or maintenance contracts for system

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

Start Now

Documents related to » technical helpdesk

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix


BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

technical helpdesk   Read More

Network Associates Hopes to Rekindle the Flame


Though the security market has been exploding, Network Associates, Inc. (NAI) will likely post a loss for FY'99. However, don't expect the security monolith to be down for the count. Year 2000 will be a better year. The momentum of the market will add enough spark to NAI's new corporate strategy to ignite a profitability flame and help it regain its stance.

technical helpdesk   Read More

IBS-Slow but Steady (and Demand-Driven) May Win the SCM Race


IBS, a conservative Swedish enterprise resource planning and supply chain management, seems to be making right moves to remain the leader within its selected segments. However, the road to becoming uniformly globally recognized player will not be smooth.

technical helpdesk   Read More

Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

technical helpdesk   Read More

Usability Still a Problem for ERP Users


Being an enterprise resource planning (ERP) analyst, I spend lots of time watching demos provided by different ERP vendors during certification programs or other events of this nature. At those hours-long live software demonstrations we are able to see how various software systems are designed and how they execute their main intended objective—making an entire business more efficient. With respect

technical helpdesk   Read More

SmarteSoft


Founded in 1999 by Ethan Givoni, SmarteSoft’s functional and performance test products enable non-technical users to develop automated regression and performance test suites without scripting or programming. SmarteSoft also provides test automation services to help customers with software quality assurance. It is headquartered in Austin, Texas and has offices in New England, California, and the Midwest (US).

technical helpdesk   Read More

IT Project Risk Assessment


Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

technical helpdesk   Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

technical helpdesk   Read More

Arimaan Global Consulting


Arimaan is a global leader in IT Outsourcing services. We provide best of breed technical and business services to the clients spread across the world. Our service offerings covers wide range of industries - manufacturing, telecommunication, financial, retail, transportation, energy, government, and healthcare. Our service always exceeds the client satisfaction and provides value to their business. Arimaan is professionally managed by highly qualified management team with vast industry experience and superior leadership skills. We are financially strong from the data of inception.

technical helpdesk   Read More

Architecture Evolution: From Mainframes to Service-oriented Architecture


Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to determine whether a product is going to be able to accommodate increasingly evolving user requirements.

technical helpdesk   Read More