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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 technical incident report template


Demystifying SAP Solution Manager
Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC

technical incident report template  the solution, therefore ensuring technical and functional robustness. Change Control Management covers the deployment and the analysis of software and configuration changes. Application Incident Management—Enables centralized and common incident and issue message processing on multiple organizational levels, and offers a communication channel with all relevant stakeholders of an incident. The process includes a business user, SAP experts at the customer site, and SAP Service & Support and Partner Suppor

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Hospital Information System RFI/RFP Template

Hospital Administration, Financial Management, Personnel Management, Patient Accounting, Technical and Support, and Product Technology 

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Documents related to » technical incident report template

Reducing Operational Risk of IT Service in Finance


An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee's New Capital Accord expected to become effective during 2006. Because of the dependence financial institutions have on IT services, the accord requires adequate provision to assure the availability of these services. Centauri Business Service Manager is presented as the solution: one that allows a CIO to assess current risk levels, measure ongoing risk and support a process of ongoing improvement to reduce this risk. Furthermore, Centauri provides the financial institution with a cost-effective balanced scorecard to improve decision-making.

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Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises


This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that should be asked. It is important to ensure that a SaaS solution is well aligned with business requirements, and can accommodate change and growth. The paper also provides an evaluation template for executives to use in conducting evaluations of SaaS solutions.

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

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ERP for Municipalities RFI/RFP Template


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Used in Design, Used While Coding, Used While Testing, Test Support Tools, General Functionality, Integration with Other Tools, Testable Platform, Ease of Use and Customizable UI, Architecture, Industry, Tool Characteristics

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ERP for Services Software Comparison Report


To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

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2011 Trends Report: Enterprise Resource Planning (ERP)


Find out in guide to quickly fill you in on the 2011 Trends Report: Enterprise Resource Planning .

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Engineer-to-Order (ETO ERP) Software Evaluation Report


The engineer-to-order (ETO) enterprise resource planning Software Evaluation Report supports the requirements of companies that manufacture products based their customers' unique engineering designs. Companies building ETO products require special processes for estimates, purchasing materials, engineering changes, cost allocation and tracking, and ongoing work with customers.

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Customer Care & Billing RFI/RFP Template


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