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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 technical resource center


Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

technical resource center  respond to questions, resolve technical support issues and handle inquires in a timely and efficient manner. Helping them to do so is a spate of contact-center technology solutions with features including call scripting, predictive dialing, multimedia recording, multi- site routing and real-time monitoring. In this Buyer's Guide, you will find details on what to look for, how to buy, what you can expect to pay and how to derive the most value from your contact center technology investment. Call Center

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Oracle E-Business Suite (12.1) for Human Resource Management Certification Report


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TEC Certifies the LogiXML Logi 9 BI Platform in its Business Intelligence Evaluation Center


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Implementing Enterprise Resource Planning: Lessons Learned from the Front


Successful enterprise resource planning (ERP) implementations can force organizations to reevaluate their business practices and processes, create a higher understanding of the need for data accuracy, and enable a more effective data-sharing environment. However, such high-level benefits require a new approach to project implementation—one that applies the lessons of the past to reinvent the systems of the future.

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Classic Enterprise Resource Planning Solution Shifts Over


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Professional Resource Group LCC


Professional Resource Group (PRG) provides retained, priority, and contingency search services, and has expertise in the contract and contract-to-hire arenas. PRG partners with large, mid-sized, and small organizations across the U.S., and has worked with resources on an international scale, including BPO and offshore solutions.

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Technical Publications: Improving the Quality of Technical Publications Increases Employee Productivity and Customer Satisfaction


Improving the content of technical publications is possible with a product development system (PDS). A PDS solution can automate and optimize the technical publishing process and can end publication bottlenecks caused by launch delays due to poor process. A PDS solution allows for concurrent development of products and publications—keeping your engineering and publishing departments in sync.

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Technical White Paper: iSCSI Boot


Reducing costs and increasing the quantity and availability of data have always been concerns for IT departments. Booting up with a local area network (LAN) has long been one effective way of meeting those needs. However, what you might not know is that storage area network (SAN) booting with iSCSI connections can be even more effective in cutting costs and supplying information—and in providing greater security.

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Hosted contact centers are viable options for small to midsize businesses wanting enterprise functionality, lower up-front costs, and ease of use.

This comparison guide lists the top 10 providers and highlights key features to look for when considering a hosted solution for your business call center.

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For a company that has grown to the point where an enterprise resource planning (ERP) system is the logical next step, there are enormous benefits to be realized, such as centralizing key business data. ERP helps to alleviate pressures on the company by integrating all data and processes. Find out about the critical components of selecting and implementing an ERP system, so you can get the data management tools you need.

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Infor—Putting Innovation at the Center of Business


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