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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 technical writer salary


Distilling Data: The Importance of Data Quality in Business Intelligence
As an enterprise’s data grows in volume and complexity, a comprehensive data quality strategy is imperative to providing a reliable business intelligence

technical writer salary  Mallikarjunan has held include technical lead and applications development manager of a team of .NET, data warehousing, and BI professionals for a fashion retail company. In this role, she was responsible for the development, maintenance, and support of Windows and Web-based applications, as well as an operational data store, data marts, and BI applications. Mallikarjunan holds a BSc in computer science from the University of Madras (India), and an MSc in computer science from Anna University in Madras,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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State of the Market: HR


Despite predictions that it would be subsumed by enterprise resource planning (ERP) vendors encroaching from above and automation vendors encroaching from below, the manufacturing execution systems (MES) market has been growing steadily. This guide from TEC and Flexware Innovation provides state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a spotlight on leading vendors.

The products covered in this guide address the management of a company’s workforce, including hiring, payroll, benefits, training, health and safety, and more.

While HRIS are also commonly referred to as human resource management systems (HRMS) or as human capital management (HCM), for the purpose of this guide, we will refer to the systems that support HR functionality as HRIS throughout. All these systems—in one way or another—encompass core HR functionality.

We’ve included customer success stories to illustrate how the various HR solutions have helped companies like yours solve personnel, payroll, and benefit management problems.

For your convenience, there is also a vendor directory to assist companies looking for an HRIS, whether it’s an end-to-end on-premise solution, an on-demand or software-as-a-service (SaaS) solution, a third party solution, or a best-of-breed solution.

We hope you’ll find this guide a useful tool in determining which HRIS is best suited to your company’s business model and particular needs.


Table of Contents


Introduction

State of the Midsize HR Marketplace

Executive Summary: Core HR

Thou Shalt Manage Human Capital Better

Customer Success Story: Core HR

Nikon Reaps Benefits from Ultimate Software’s Ultipro

Executive Summary: Human Capital Management

Tactical Human Resources Evolves into Strategic Human Capital Management

Customer Success Story: Talent Management

Commerce Bank is Counting on Lawson

Vendor Spotlight

Auxillium West

Ceridian Canada Limited

CheckPoint HR

Lawson

NuView Systems, Inc.

Sage Software

Ultimate Software

Unicorn HRO


Download the full copy of the TEC 2008 HR Buyer’s Guide for SMBs.



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State of the HR Marketplace


For many years, HR management has been viewed as the enterprise function responsible for staffing and personnel-related issues, such as recruiting and hiring, establishing employment policies, handling pay and retirement plans, and administering benefits. Today, company executives see the HR function in an entirely different way. From recruiting, hiring, and training new staff, to the transfer of key functions from the back office to the front line, it is evident that executives are looking to transform HR from a seemingly low-priority function into a strategic and vital part of the business.

What is fueling this transformation is that SMB executives are beginning to understand the critical link between their people and the bottom line. To remain competitive as an SMB in today’s job market, employers need to know what their employees are doing, what skills they have, their ambitions, how they are progressing, and how they fit into the future of the business.

SMBs that continue to view HR as strictly a department or administrative service and that fail to infuse HR functions throughout the organization will inevitably limit their ability to compete and grow.

We’ll review some of the trends in the HR space, as well as some of the challenges facing SMBs in the wake of globalization and the changing HR landscape.


Download the full copy of the TEC 2008 HR buyers guide for SMBs.

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How RAUCH GmbH Cut Its Publishing Costs by 90 Percent


Until 2004, German agricultural machinery manufacturer RAUCH created its technical publications in-house, relying on a service provider to create and translate operation manuals. The problem: this was a massive, time-consuming effort requiring extensive communication between all parties. Clearly, RAUCH needed to change its approach. The solution: incorporating Arbortext IsoDraw into its technical publications workflow.

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Díaz & Hilterscheid Unternehmensberatung GmbH


Diaz & Hilterscheid Unternehmensberatung GmbH brings business administration and technical know-how in providing advice and support in planning and implementing projects in the fields of financial services, quality management, web technologies, IT strategy, project management, and IT law. The company provides consulting services for risk management and bank supervision, and assists its clients in conforming to International Financial Reporting Standards (IFRS). Diaz & Hilterscheid Unternehmensberatung GmbH was established in 1998 and is located in Berlin, Germany.

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USi to Offer Managed Messaging for U.S. Feds


USi plans to not only host messaging, but also to offer technical expertise and training to government agencies as part of its enterprise Exchange outsourcing package.

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Great Product: Too Bad The Architecture Doesn’t Fit


During the process of product selection a great deal of attention is given to the functional capabilities of the software being evaluated. While this aspect is obviously important, ignoring the technical mechanisms by which the software actually operates can be fatal to a project. In this document we explain how to avoid the pitfalls.

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Customer Relationship Management Strategies Part Four: Strategies and Case Study


Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics will create a smooth running CRM machine in your company.

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AX-iom ERP Inc


AX-iom ERP Inc.is a Microsoft Partner and reseller of Microsoft Dynamics AX. AX-iom marries sophisticated business and technical services with world-class enterprise suites for Canadian manufacturers today. Focusing on business improvement through incorporation of best practices, our team provides our customers with value-added solutions based on the principles of lean manufacturing. Our experience in the industry has driven our customers to succeed through effective decision-making, improved collaboration and information sharing, rapid response to changing market trends and economies, and has enabled them to manage financial accountability and regulatory compliance.There is no other service provider that has the perfect mix of talented resources, extensive experience and 'reference-ability' as AX-iom. Just look at what AX-iom has to offer: Customer focused resources. Customer focused company. AX-iom treats all customers like they are our only customer. Full-service enterprise software provider offering manufacturing, financial and technical services under one roof. Hundreds of years combined experience in support of enterprise software and manufacturing business best practices. A true Canadian company, offering local support. Value added services, like our complimentary webinar training sessions hosted by top business professionals. What do our customers have to say?“AX-iom has done an excellent job in their ability to extract the most value from our investment, both in terms of cost and opportunity.”Ron Harper, Cogent Power Inc.“AX-iom takes time to understand the value we are trying to achieve.”Michael McGee, VP Finance, Matrix Packaging, Inc.“The enthusiasm, dedication and product knowledge AX-iom provides is far above average.”Kent Johnston, Operations, Clemmer Steelcraft Technologies Inc.

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IT Project Risk Assessment


Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

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Oracle Business Intelligence Suite Enterprise Edition Plus: A Technical Overview


Many business intelligence (BI) tools are designed for professional analysts and not business users. As a result, executives find they still don’t have the information they need to make decisions quickly and effectively. In order to maximize your potential in BI, you must embed it into the daily routine of your entire company. Find out about a BI solution that can help you, with functionality like interactive reporting.

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BizTech


Founded in 1999, Business Technical Consulting, LLC (BizTech) provides complete enterprise resource planning (ERP) and information technology (IT) solutions for small and midsize manufacturing companies. BizTech has over 500 clients throughout North America and 4,000 VISUAL customers worldwide. BizTech is an Infor ERP VISUAL Channel Partner, a Microsoft Certified Partner, and a Citrix Authorized Solution Advisor, in addition to being Comptia A+ Certified. BizTech offers industry-leading technologies such as Infor, Microsoft, Dell, HP, Citrix, Cisco, Symantec, Sonicwall, ThinPrint, Wyse, Epson, Lexmark, and Xerox.

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