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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 technology desktop technical support rfp


e-Business Service Provider Evaluation & Selection
This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used

technology desktop technical support rfp  of management consulting and technology on a scale and depth of integration not previously required. From our research, strategic consulting is the driver for many sales; however, many service providers have image problems and real functional problems to overcome. User Impact From the user perspective, the pressure of new technologies will lead to the complicated issue of who to select as a service provider. Though details of the technological requirements may not need to be understood by executive

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Documents related to » technology desktop technical support rfp

It’s About Process (or The Ability to Be Responsive)


Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations, particularly larger ones. TEC analyst PJ Jakovljevic takes you on a guided tour through workflow automation—or business process management (BPM)—and shows how these solutions can help ensure standardized adoption of processes, with highlights on several key BPM vendors.

technology desktop technical support rfp  added Hughes. Underlying ResponsAbility Technology With some research indicating customer acquisition costing multiple times more than customer retention, ResponsAbility complements Webcom's quote-to-order (Q2O) solution, WebSource CPQ , and continues the company's focus on simplifying complex business processes. Attaining your goals and objectives requires not only a focus on obtaining new business through a quote-to-order solution such as WebSource CPQ, but just as rigorous a focus on retaining your Read More

SMB Phone Systems Buyer’s Guide


If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must quickly identify your specific needs before you contact vendors and compare phone system options. To make an informed decision about which phone system is right for your company, you should understand four crucial aspects, from product requirements to cost considerations.

technology desktop technical support rfp  that ensue from CTI technology are: Browser-based system administration - Web interface that allows users to customize their PBX setup (configuring the actions of auto attendant, for example) Soft phone support - allows users to make and receive calls on their computers Interactive Voice Response(IVR) - a software application that enables users to input information by voice or to enter data using keypads Unified messaging - a single messaging infrastructure accessible through a computer or a telephone Read More

Introduction to Desktop Virtualization


This paper discusses the barriers of desktop virtualization adoption in the enterprise, the need for convergence in desktop virtualization approaches, and the unique requirements across different types of enterprise users. This paper also reviews one virtualization solution, including how it works and how its workspace virtualization engine overcomes the barriers posed by legacy virtualization technologies.

technology desktop technical support rfp  to Desktop Virtualization This paper discusses the barriers of desktop virtualization adoption in the enterprise, the need for convergence in desktop virtualization approaches, and the unique requirements across different types of enterprise users. This paper also reviews one virtualization solution, including how it works and how its workspace virtualization engine overcomes the barriers posed by legacy virtualization technologies. Read More

Securing Top Talent: Finding and Retaining Highly Skilled Technology Professionals


Today, highly skilled technology professionals should not only be able to handle day-to-day technology needs, but also understand their company’s business to the extent that they can solve problems and bring new ideas to the table. You can nurture such talent by hiring for cultural fit, exposing people to the broader business and, above all, breaking down silos. Find out how.

technology desktop technical support rfp  and Retaining Highly Skilled Technology Professionals Today, highly skilled technology professionals should not only be able to handle day-to-day technology needs, but also understand their company’s business to the extent that they can solve problems and bring new ideas to the table. You can nurture such talent by hiring for cultural fit, exposing people to the broader business and, above all, breaking down silos. Find out how. Read More

Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?


Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating demand for its service lines; healthy win ratios; and solid execution of its aggressive business plan.

technology desktop technical support rfp  of its existing information technology (IT) investment, or is looking for more valuable support at a significantly lower annual cost, Rimini Street and TomorrowNow offer more affordable, high-quality, and specialized S&M options to meet the current and long-term needs of such licensees. Ravin, a former PeopleSoft vice president whose responsibilities included worldwide release support policy and special support programs, has extensive experience designing and delivering support solutions for PeopleSoft Read More

Top 5 Trends in HR Technology


Recession or not, innovation in HR technology continues to grow—altering the way people work. While there are many new solutions available, here are a few that we’ll be seeing more of in the year ahead.

technology desktop technical support rfp  5 Trends in HR Technology Over the last decade, the face of human resources (HR) has changed dramatically. What was once a seemingly low-priority department has now become an integral part the organization—and its bottom line. Today, HR is all about the understanding that maintaining a positive and productive work environment is good for business. Accomplishing this more-than-ideal scenario can seem difficult because many organizations don't understand what is required. So, how can today's businesses Read More

Riverbed Technology


Riverbed is a provider of application performance infrastructure solutions, delivering a complete platform for location-independent computing. Riverbed's technology enables organizations to embrace location-independent computing to better leverage global resources, reduce the cost of running their business, and maximize employee productivity.

technology desktop technical support rfp  Technology Riverbed is a provider of application performance infrastructure solutions, delivering a complete platform for location-independent computing. Riverbed's technology enables organizations to embrace location-independent computing to better leverage global resources, reduce the cost of running their business, and maximize employee productivity. Read More

Duval Partners Technology


Duval Partners is a long established Australian consulting firm. We have over fifteen years experience in management accounting and information requirements of SME’s. Duval Partners won the rights to become a sales and implementation partner for Netsuite within Victoria in March 2004. In order to facilitate this appointment a new division was created called Duval Partners Technology. We design business systems to deliver real-time, accurate measurement of your critical performance indicators and help you identify emerging business opportunities. Exploiting new information systems that deliver accurate and relevant knowledge allows you to generate market leading strategies. Duval Partners Technology provides the tools for excellent measurement and planning in this highly competitive, complex and changing business environment. We believe every individual business is unique and has unique information needs. We use our expertise to design the right information system for your special needs.

technology desktop technical support rfp  Partners Technology Duval Partners is a long established Australian consulting firm. We have over fifteen years experience in management accounting and information requirements of SME’s. Duval Partners won the rights to become a sales and implementation partner for Netsuite within Victoria in March 2004. In order to facilitate this appointment a new division was created called Duval Partners Technology. We design business systems to deliver real-time, accurate measurement of your critical Read More

Lower Technology Rollout Project Costs & Time


The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the job done. Without a proven technology rollout system, businesses run a high risk of project complications that can result in increased costs, missed deadlines, and an overwhelming burden on internal resources. Learn what a technology rollout system is, how it can lower costs and save time without compromising quality, and what questions to ask a technology rollout company.

technology desktop technical support rfp  Technology Rollout Project Costs & Time The rapid deployment of nationwide technology rollouts requires well-defined processes, robust management skills, and a unique understanding of how to get the job done. Without a proven technology rollout system, businesses run a high risk of project complications that can result in increased costs, missed deadlines, and an overwhelming burden on internal resources. Learn what a technology rollout system is, how it can lower costs and save time without Read More

Blue Coat WebFilter Technology


According to Symantec, 40 percent of malicious attacks target your browser. With Web content threats quickly on the rise, there’s an opportunity for businesses to enhance their Web filtering strategies. Enforcing appropriate use policy and providing robust Web content security, however, requires a dynamic filtering solution that can mitigate a variety of content security threats—not only today but in the future as well.

technology desktop technical support rfp  Coat WebFilter Technology According to Symantec, 40 percent of malicious attacks target your browser. With Web content threats quickly on the rise, there’s an opportunity for businesses to enhance their Web filtering strategies. Enforcing appropriate use policy and providing robust Web content security, however, requires a dynamic filtering solution that can mitigate a variety of content security threats—not only today but in the future as well. Read More

Women In Technology




technology desktop technical support rfp  In Technology Read More

Extending Server Virtualization to the Desktop


Server virtualization isn’t a new concept. But the benefits of extending server virtualization to the desktop may not be common knowledge. A virtual desktop solution can allow companies to run virtualized PCs and computer desktops on servers located inside the data center. Besides allowing centralized management, this setup can improve security and deliver new capabilities to the user. Learn about other benefits.

technology desktop technical support rfp  Server Virtualization to the Desktop Server virtualization isn’t a new concept. But the benefits of extending server virtualization to the desktop may not be common knowledge. A virtual desktop solution can allow companies to run virtualized PCs and computer desktops on servers located inside the data center. Besides allowing centralized management, this setup can improve security and deliver new capabilities to the user. Learn about other benefits. Read More

Proxima Technology


Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing environments.

technology desktop technical support rfp  Technology Proxima Technology, Inc. provides software and services to improve business service and accountability through service-level measurement, reporting, and problem notification in distributed computing environments. Read More

Technology Vendor--Can You Afford Credibility?


For Technology vendors, credibility is the ability to sell. Credibility is vital, is hard to build, and easy to lose. Building credibility doesn't have to be costly. This article touches on the concepts you can employ to build your credibility. These concepts are the basis for a seminar presented by The Credibility Forum.

technology desktop technical support rfp  ability to be believed. Technology vendors need to define credibility as the ability to sell. Research by The Credibility Forum ( www.thecredibilityforum.com ) shows that technology vendors are weak in understanding the impact credibility has on their efforts, knowing how to gauge their own credibility, and utilizing methods to build and maintain credibility. Defining credibility as the ability to sell means that you cannot afford to be without it. But, at the same time, with today's tightening Read More