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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

technology news service  software: gone are the technology barriers, integration barriers, and accessibility barriers that stifle productivity. In their place is a newfound sense of collaboration, compatibility and results. Source : Epicor Resources Related to Service Productization : Service Product Management (Wikipedia) Service Productization Service Productization is also known as : productization definition , productization of services , productization professional services , productization service , productized services

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Service Parts Planning RFI/RFP Template

Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology  

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Aspen Technology Evolves Into Digital Marketplace Provider


Founded in 1981 as a developer of computer-aided chemical engineering software, Aspen’s growth has resulted in a wide variety of applications for management and execution-level process manufacturing. Fiscal 2000 marked Aspen’s entry into the collaborative digital marketplace business in hopes of capturing a share of the supply chain e-business market.

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Customer Focused Self-service: Building the Balanced Business Case


Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

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HR Technology Tools: What You May Be Missing


Human resource (HR) managers face a dilemma. They’d like to spend more time improving the work environment, or helping management reduce workforce related costs, hire better talent, and improve existing talent through training and development. But most days, they’re stuck doing paperwork. Learn how human resources management systems (HRMS) can help your HR department improve results, increase efficiency, and lower costs.

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Navigating Between Service Management Scylla & Charybdis - Part 1


It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing importance of the service sector has only been accentuated by the recent (and perhaps still ongoing) subprime mortgage and financial system meltdowns, volatile stock markets, declining durable (hard) goods orders

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International Technology Group


International Technology Group (ITG) is a research and management consulting firm. Its focuses include IT investment strategy, infrastructure studies, financial analysis, and deployment tactics.

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Upp Technology


Upp Technology is a nationally recognized consulting and solutions provider for today's leading healthcare, government and commercial organizations. Our innovative technology solutions bring together cutting-edge technology and real-world expertise to reduce costs, maximize efficiency and minimize risk.

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Service Delivery Innovation: Creating Client Value and Enhancing Profitability


The rules for success in today’s fiercely competitive market are constantly changing. Through service delivery innovation, a company can differentiate itself. But how do you change your service delivery methods to keep existing clients and entice new ones? A networked organization is one of six characteristics of successful service delivery innovation. Find out how you can put them into practice and attain the benefits.

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

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ZAP Technology Pty Ltd.


Established in 2000, Zap Technology Pty Ltd (ZAP) is a provider of business intelligence and corporate performance planning software for enterprises. ZAP's headquarters are located in Brisbane, Queensland (Australia). It also has offices in Sydney, New South Wales (Australia), and Singapore. The company is a Microsoft Gold Certified Partner, and also has partner relationships with Informatica and Paris Technologies.

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