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CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

technology use for crm  Seasoned executives know that technology won't yield the expected results unless they change the way employees work. Organizations should establish and administer rules and guidelines on how to use software and apply appropriate measures to enforce compliance. Pay Attention to All Aspects of Usability Usability is more important for CRM software than for any other kind of business application. A simple and intuitive user interface that is easy to use and navigate is critical for rapid user adoption and Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » technology use for crm


SCO’s Tarantella Offers Tools for Technology
SCO introduces Tarantella ASP edition and ASP Connect as tools for the Application Service Provider market.

technology use for crm  Tarantella Offers Tools for Technology Event Summary On March 1, 2000, SCO (NASDAQ:SCOC) announced Tarantella ASP Edition, a web-enabling software solution that delivers applications from any server to any user with a browser. Tarantella ASP Edition introduces a utility-style, pay-as-you-go licensing and pricing model that provides ASPs a cost-effective way to manage dynamic environments which can vary by hundreds or thousands of users per day. The product also features usage monitoring and billing Read More...
ERP & Co.: How Process Manufacturers Use Technology to Scale New Heights
In this blog post, I’ll examine how growth-oriented organizations will build their IT infrastructure around ERP, and then integrate systems in other related

technology use for crm  Frequency Identification (RFID) RFID technology is used within SCM as a means to track inventory. The efficiencies and ease of use of of RFID will gradually supplant barcodes. The benefits of RFID enable companies to track assets from a distance and require less human intervention. They are useful as well for tracking obsolescent inventory and for maintaining real-time data. See the TEC article The Three Rs of RFID: Reward, Risk, and ROI for more on how retail organizations use RFID as a strategic part Read More...
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

technology use for crm  Services , CRM Business Technology , Customer Relationship Management . This AberdeenGroup Executive White Paper focuses on the business value of front-to-back office integration for small and mid-market companies as well as the role of Software-as-a-Service in enhancing that value. AberdeenGroup field research conducted for this paper concludes that small and mid-market companies will soon find they have outgrown their sales-focused CRM applications and will require more robust solutions to fully Read More...
Why .NET Technology Is Important for ERP
.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise

technology use for crm  fit. After learning the technology in Microsoft's .NET Early Adopter labs, Intuitive began to not just use .NET, but to design a completely new ERP architecture to fully leverage .NET. For the reasons we are about to explore, Intuitive realized that .NET warrants a complete and total conversion of every line of code. Why .NET Software is Better Software .NET is not another version of Microsoft Windows; it is the next-generation computing platform from Microsoft. At the core of the .NET hype is a new Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

technology use for crm  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More...
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

technology use for crm  with direct sales? Information technology (IT) departments bear the brunt of this departmentalization. Corporate executives, moreover, are frustrated by their inability to use the data contained in separate business units, which has been gathered over the years as a result of concerted marketing and CRM initiatives. The high cost of these siloed CRM projects only adds to the pain. Marketing Now Drives CRM The companies struggling to make CRM work today originally focused on solving specific operational Read More...
Tenrox Project Workforce Management for PPM for PSA Certification Report
Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA

technology use for crm  project portfolio management,professional services automation,professional services automation software,project portfolio management tool,project portfolio management process,it project portfolio management,project portfolio management best practices,project portfolio management software,project portfolio management tools,what is project portfolio management,portfolio project management software,project management portfolio,project and portfolio management,free project portfolio management software,ppm project portfolio management Read More...
IFS Applications (version 7.5) for ERP for the Mining Industry Certification Report
IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP

technology use for crm  erp for mining,mining erp,erp software,erp software comparison,erp software vendors,erp system software,cloud erp software,erp software systems,erp software list,erp software company,what is erp software,erp software solution,erp software application,erp accounting software,erp software packages Read More...
On-Demand Software for BPM: Now Ready for Enterprise Adoption
Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance

technology use for crm  financial forecasting,financial analysis,financial reporting,financial budgeting,bpm,business performance management,financial reporting and analysis,financial analysis report,financial reporting software,business performance management solutions,financial reporting financial statement analysis and valuation,business performance management systems,financial analysis and reporting,business performance management tools,business performance management software Read More...
Team Technology, Inc
Team has two technology practices; reseller of Microsoft Dynamics® NAV (formerly Navision) and an information technology staffing practice. Team’s methodology

technology use for crm  Inc Team has two technology practices; reseller of Microsoft Dynamics® NAV (formerly Navision) and an information technology staffing practice. Team’s methodology is consultative and collaborative. We work in tandem with our clients to identify a business need, design the approach, implement the solution and monitor the results. TEAM is a Microsoft Certified Silver Partner and has enjoyed a long term relationship with Microsoft since our inception. Read More...
SYSPRO ERP (version 6.1 SP1) for ERP for Manufacturing (SMB) Certification Report
SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for manufacturing (SMB) solutions in the ERP

technology use for crm  ERP for Manufacturing (SMB) software,manufacturing (SMB) ERP solution,ERP software for manufacturing (SMB),manufacturing (SMB) enterprise resource planning software,SYSPRO ERP,SYSPRO Read More...
NetSuite Wholesale Distribution Edition v11.2 for ERP for Distribution Certification Report
NetSuite Wholesale Distribution Edition v11.2 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the

technology use for crm  netsuite wholesale distribution edition,erp for distribution solutions,saas erp,erp for midsize distributors,distribution supply chain management,distribution and supply chain management,erp saas,supply chain management distribution,saas erp software,saas erp vendors,erp saas vendors,supply chain distribution management,distribution in supply chain management,sales distribution and supply chain management,role of distribution in supply chain management Read More...
ERP for Small and Midsized Companies: Time for a Decision
Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via

technology use for crm  for Small and Midsized Companies: Time for a Decision Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors. Read More...

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