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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
 

 telecom billing solutions


What Is Interconnect Billing?
When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect

telecom billing solutions  information regarding Interconnect of telecom traffic to multiple operators with special emphasis on the billing of such interconnect settlements. It explains Terminating Partners, Originators and Incumbent Operators in detail. It states the concept of interconnect within the country and at international level. It gives sample Network Diagram for interconnect scenarios. For the billing of Interconnects, the white papers gives complete description regarding rate sheets, types of rates and charging

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CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni... Get this template

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Customer Care and Billing (CC&B)
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...

Documents related to » telecom billing solutions

Telefónica Selects TOA Technologies as a Global FSM Solution


As part of its recent major global IT transformation, Telefónica has selected TOA Technologies as its global field service management (FSM) solution provider. This is a global contract agreement for TOA to be the standard FSM provider with its ETAdirect solution suite, covering all 24 countries in which the telecom provider does business across Europe and Latin America. The

telecom billing solutions  countries in which the telecom provider does business across Europe and Latin America. The engagement will start immediately in the following six countries: Brazil, Spain, Chile, Argentina, Peru, and Colombia. This news announcement points to the following interesting facts: A continued focus on customer experience through the field workforce : Of the multiple areas and more than a dozen technology pieces Telefónica plans to put in place as part of this broad IT transformation initiative, mobile Read More

Reconciliation: A Basis for Interconnect Settlements


When telecom operators interconect to send or receive different types of traffic, call detail records (CDRs) are generated at both ends. These CDRs need to be reconciled periodically to find errors, if any. While there are industry standards for resolving these errors, comprehensive reconciliation solutions do exist that focus on the issue from a billing perspective.

telecom billing solutions  for Interconnect Settlements When telecom operators interconect to send or receive different types of traffic, call detail records (CDRs) are generated at both ends. These CDRs need to be reconciled periodically to find errors, if any. While there are industry standards for resolving these errors, comprehensive reconciliation solutions do exist that focus on the issue from a billing perspective. Read More

Telecommunications


Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic industry. Telephony, radio, television, the Internet, and other networking services make this industry a complex web. Service and equipment providers have to face very complex challenges, such as introducing better and innovative products and services, improving communication technologies, creating new products that apply these high-end technologies, and updating frequently changing business models.

telecom billing solutions  Modern telecommunications infrastructures are formed by a wide range of manufacturers and service providers, which combine to create a challenging and dynamic industry. Telephony, radio, television, the Internet, and other networking services make this industry a complex web. Service and equipment providers have to face very complex challenges, such as introducing better and innovative products and services, improving communication technologies, creating new products that apply these high Read More

6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

telecom billing solutions  Telecom Expense Auditing , Telecom Billing System , Telecom Expense Analyst . Introduction With almost $4 million in telecom spend and more than 3,000 employees spread across the Northeast, a leading national health insurance company faced growing concerns over its inefficient, spreadsheet-supported telecom management process. Lack of spend visibility and control led to an overstretched staff who was forced to spend far too much time performing daily processing tasks versus analyzing and solving Read More

Logility Voyager Solutions


Logility Voyager Solutions is a complete set of supply chain management solutions in one Internet-based collaborative framework, including global supply chain visibility; demand, inventory and replenishment planning; supply and sourcing optimization; transportation planning and execution; and warehouse management. Specifically, Voyager WarehousePRO increases shipping and inventory accuracy by optimizing the flow of materials and information through distribution centers; and helps cut operational costs and improves productivity, order fill rates, space utilization and customer service. It also incorporates advanced workflow technology, industry-specific practices, and RFID technology. WarehousePRO is completely integrated to Logility Voyager Transportation Planning & Management.  

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John Galt Solutions


Founded in 1996, John Galt Solutions delivers affordable forecasting and inventory management solutions for the consumer-driven supply chain. John Galt supply chain planning solutions are designed for growing mid-market companies. John Galt serves more than 5,000 customers, including manufacturers, distributors, retailers, and logistics services providers, in a wide range of industries, such as apparel, automotive, consumer goods, food and beverage, energy, high tech, pharmaceuticals, and telecommunications.

telecom billing solutions  high tech, pharmaceuticals, and telecommunications. Read More

FrontRange Solutions


Founded in 1989 and headquartered in Silicon Valley, California (US), FrontRange provides Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. FrontRange delivers service management software with fully integrated voice automation and client management capabilities on-premise and in the cloud. FrontRange products address the needs of customer service and support (help desk), sales force automation (SFA), knowledge management, and customer relationship management (CRM).

telecom billing solutions  call centre, CRM, GoldMine, HEAT, helpdesk, sales force automation, software, support,FrontRange Solutions,Gold mine,GoldMine,Goldmine Business Contact Manager,GoldMine Business Contact Manager Corporate Edition Read More

Merit Solutions


We are extremely fortunate to work with companies around the world who create products and offer services that improve the lives of millions. Our driving principle is to help them increase their business success - whether that’s through growth and expansion, business process automation, or creating jobs and healthy communities. Our clients are medium to large enterprise businesses that want to leverage Microsoft Dynamics and surrounding technologies to standardize business processes and eliminate risk - and then continuously improve their business. With more than 400 client-companies representing over a dozen industries spread worldwide, our longevity and success within the Microsoft technology is proven. A Microsoft Gold Certified Partner, Merit Solutions is AMR Research Industry Certified in Process Manufacturing for Microsoft Dynamics AX. We have recently been recognized as one of Accounting Today's VAR 100, one of the 2011 VAR Stars, had two products named in the Top 15 Add-Ons for Microsoft Dynamics. Merit Solutions is a Microsoft Excellence Partner for working successfully and collaboratively with customers and partners across the world.

telecom billing solutions   Read More

Kyliptix Solutions


Founded in 1999 and headquartered in Irvine, California (US), Kyliptix Solutions, Inc. delivers software solutions for small and medium businesses (SMBs). The company provides web-based business software services modeled on the principle of software-as-a-service (SaaS), which uses current architectures and technologies such as AJAX and LAMP. Kyliptix's solutions address the needs of a variety of industries, including manufacturing, sales, human resources, legal services, and security. Its multi-lingual Kyliptix Business Suite (KiBS) is available throughout the US and around the globe, designed as a single user interface capable of bridging the flow of information throughout an organization and eliminating the need for multiple external applications.

telecom billing solutions   Read More

nConcert Solutions, LLC


Building valuable business relationships for more than 25 years, the people of nConcert Solutions have helped their clients meet the challenges of the market place with innovative and cost-conscious solutions. From streamlined financial systems to award-winning web sites, the nConcert team delivers a blend of business savvy, technological prowess, and common sense values designed to exceed client expectations. Like other bodies of knowledge such as legal advice, graphic arts or accounting, nConcert believes smart business people search out the expertise of companies like nConcert to become trusted allies to stay ahead of the market place and their competitors. nConcert delivers technology solutions in the areas of finance, operations, sales and marketing. Our solutions involve the synergistic use of business application software, hardware, subject matter expertise, technical and implementation skills that provide businesses with answers to a specific business problem or set of problems. We deliver those solutions to mid-market enterprises as well as divisions of global enterprises. Regardless of size each client is afforded individualized attention and service. Our mission at nConcert is simple. Work with clients not just for them delivering on time, on budget, quality solutions for their business problems. We win when we both mutually succeed in doing so.

telecom billing solutions  Best Software, Cognos, ERP, Great Plains, MAS 500, MBS, Microsoft, Microsoft Business Solutions, SCM,Solomon Read More

Leveling the Field: Powerful Software Solutions for Midsize Companies


Find out more in leveling the field: powerful software solutions for midsize companies.

telecom billing solutions  leveling field powerful software solutions midsize companies,leveling,field,powerful,software,solutions,midsize,companies,field powerful software solutions midsize companies,leveling powerful software solutions midsize companies,leveling field software solutions midsize companies,leveling field powerful solutions midsize companies. Read More

Specialized Solutions


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Raffles Solutions


Raffles Solutions is the consulting and enterprise solutions arm of the Thakral Group, providing value-added services in diverse technologies to both local and international customer base. In an attempt to integrate the strengths of Thakral group’s geographic presence and extensive experience in IT product distribution, and to move up the value chain into higher value services across these countries, a strategic entity known as Raffles Solutions was created in 1997. Raffles Solutions now provides staff augmentation, software services and enterprise solutions to multinational and local companies in key Asian markets (Singapore, India, Philippines, Malaysia, Vietnam and China) and has recently moved into knowledge process outsourcing and infrastructure services. Raffles employs in excess of 800 people worldwide, and has been successful in charting new directions for the Thakral group in value-added services.Five (5) major service areas: 1. ERP Solutions & Consulting – Raffles Solutions is a gold certified Microsoft partner, and provides consulting & implementation of the MS Dynamics NAV product. Focusing on the Distribution, Manufacturing & Retail industries with value added solutions and expertise for all the above, Raffles Solutions is well certified and able to offer these services in Singapore, Malaysia, Philippines, Sri Lanka, Bangladesh and Nepal. 2. BI Solutions & Consulting – Raffles Solutions provides consulting and implementation of Business Intelligence, on the Microsoft platform. These services are available in Singapore, Malaysia, Philippines, Sri Lanka, Bangladesh, Nepal and India. 3. Offshore Development & Customization work for Microsoft Dynamics – Raffles Solutions has an excellent technical team to support Microsoft Dynamics partners around the world, especially in US, UK and, Australia. ERP Partners or even direct customers can offshore / outsource their technical customization and development work of Microsoft NAV, Microsoft AX & Microsoft CRM, to our qualified team of engineers. 4. Retail Management Solution – Raffles Solutions is an authorized partner of retail management software known as LS Retail. LS Retail NAV is an end-to-end Retail and Hospitality solution, powered by Microsoft Dynamics NAV. This integrated solution delivers the breadth and depth of functionality demanded by the busiest retailer without the need to build, manage and maintain multiple applications and interfaces. Its unique use of a single application to cover everything from the POS terminals, store systems, and all the functions that you would expect to find at head office sets LS Retail apart from other solutions in the market. Raffles Solutions can provide this expertise in Singapore, Malaysia, Philippines, Sri Lanka, Bangladesh and Nepal. 5. Microsoft Sharepoint Solutions – The consulting and implementation of Microsoft Sharepoint, a collaboration tool by Microsoft is also available in Singapore, Malaysia, Philippines, Sri Lanka, Bangladesh and Nepal.

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Bell Rock Solutions


Bell Rock Solutions is a young software company, formed in 2002, with a goal of making enterprise level software less expensive, complex, difficult to implement, and to administer. The company is based in Scottsdale, Arizona (US). Bell Rock Solutions offers enterprise applications including customer relationship management (CRM), sales force automation (SFA), and more.

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