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Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2
In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent

telecom system integrator  “low-hanging fruit” in the telecom and utility markets has been tapped, and now the growth is outside of these verticals, or replacements within these verticals with a broader suite. TEC: What is your high-volume analytics (“big data”) strategy, and are there any generally available (GA) offerings? SE: ServiceMax solves big data problems with the volume, velocity, variety, and complexity of data. Many companies have outgrown their legacy systems and are turning to ServiceMax for help. Our current Read More...
ERP System Manufacturing of Pharmaceutical and Botanical Products
A U.S.-based biotechnology company was looking for a fully integrated enterprise resource planning (ERP) solution to replace its underused and overly complex legacy system. The new system would ...
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Documents related to » telecom system integrator


Cameleon (Software) Might Change Its Colors but Not Its (Q2O/CPQ) Purpose - Part 1
In this fast-moving world, use of Software-as-a-Service (SaaS) and Cloud Computing has grown rapidly owing to its straightforward subscription-based pricing

telecom system integrator  of market segments: Manufacturing, Telecom, Insurance, High-Tech, Life Sciences, Media, etc. The vendor is also able to address the functional needs and business requirements of both large multinational companies and smaller businesses. Helping the Design Phase During the Design phase, Cameleon provides help to product managers and the marketing team in their quest to reduce the time needed to create and update product offerings. To that end, Cameleon offers a single collaborative repository for Read More...
IFS: Of Vertical Focus, and Customers’ Agility and Choice


telecom system integrator  with NEC , France Telecom with Capgemini , and Technip with Infosys . Getting a Bit “Technobabbly” PJ : What is your software as a service (SaaS)/on-demand strategy? Is that a factor in your market yet? DM : IFS recognizes that with relation to business applications there are both drivers and inhibitors to cloud computing in its various forms. The key drivers are the same as in other parts of IT industry, namely the lower capital expenditure achieved through resource sharing with other users, Read More...
Enterprise Application Integration - the Latest Trend in Getting Value from Data
Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers

telecom system integrator  particular vertical industries (i.e., Telecom), so customers will have to investigate multiple vendors to insure there is support for their particular industry. User Recommendations Customers with a need for EAI should ensure that the vendor and/or consulting firm used to build the application has a proven methodology for application integration, and check reference sites. Since the whole idea behind EAI is to integrate disparate data and technologies, the methodology should be component-based. The Read More...
Talking to an Emptoris Exec Post-Empower 2011 (and Pre-IBM 2012)
I recently published a TEC article about my attendance of Emptoris’ Empower 2011 user conference this past fall. What follows now is my deep-dive interview with

telecom system integrator  million per year in telecom spend and/or over 1,000 wireless devices to manage would be the typical customer. PJ : How are your major system integrator (SI), independent software vendor (ISV), resellers, and other partnerships going? Have they been affected by these acquisitions in any way? TC : Emptoris partners such as Accenture, Deloitte , and IBM are a major part of the company’s strategy and success.  These partners help us to extend and accelerate the value of Emptoris solutions to our Read More...
The Four Elements of an Effective Food Safety Management System
As processors develop and enhance their food safety management systems (FSMSs), four key components enable them to meet demands with minimal business disruption

telecom system integrator  Four Elements of an Effective Food Safety Management System As processors develop and enhance their food safety management systems (FSMSs), four key components enable them to meet demands with minimal business disruption, for a manageable cost. Processors can use the information in this paper to identify, develop, or jump-start an FSMS that includes these four components plus the critical dimension of complete integration. Read More...
How to Choose a Distribution System
Implementing the proper distribution system can be as important to your bottom line as expanding your warehouse or bringing on new product lines. After all, the

telecom system integrator  to Choose a Distribution System Implementing the proper distribution system can be as important to your bottom line as expanding your warehouse or bringing on new product lines. After all, the right system provides immediate and long-term benefits that can impact your business processes across the board. That’s why it’s important to define business processes and objectives before you start the search for new software. Read More...
6 Signs That You Need to Upgrade Your Business Phone System
In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

telecom system integrator  Signs That You Need to Upgrade Your Business Phone System 6 Signs That You Need to Upgrade Your Business Phone System Your business phone system is a vital communications link for your company's customers, suppliers, employees, and investors. But is it helping your company grow and prosper—or standing in its way? Fortunately, there's an easy way to find out. In 6 Signs that You Need to Upgrade Your Business Phone System , you'll find 6 key questions to ask about your company's current phone system. The Read More...
Leading Phone System Brands for Different Business Sizes
Your business telephone system is a mission critical tool, so it’s imperative to pick the best system for your business—not only for today, but for the next few

telecom system integrator  Phone System Brands for Different Business Sizes Your business telephone system is a mission critical tool, so it’s imperative to pick the best system for your business—not only for today, but for the next few years. Download this guide for a listing and review of the leading phone systems on the market for small, midsized, large, and enterprise-level businesses. You'll get a breakdown of both on-premise and hosted solutions, and the top five providers for each category. Read More...
Content Management System Pocket Guide
As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services

telecom system integrator  Management System Pocket Guide As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities. Read More...
Industry Expert's Guide to Buying a Business Phone System
Learn about VoIP and how you can get more for less in Industry Expert's Guide to Buying a Business Phone System.

telecom system integrator  Expert's Guide to Buying a Business Phone System Are you still using a traditional land-line for your business phone system? By switching to VoIP you could cut your company's phone bill in half . And end up with more calling features than you currently have. Learn about VoIP—and how you can get more for less—in Industry Expert's Guide to Buying a Business Phone System . You'll find out how VoIP works, all the ways it can save you money, and how to get the right VoIP system for your company's Read More...
Can You Add New Life To an Old ERP System?
Getting ERP transaction data into a summarized form that is useful to knowledge workers is one way to extend the value of your ERP system. This article

telecom system integrator  You Add New Life To an Old ERP System? Can You Add New Life To an Old ERP System? Featured Author - * William R. Friend - October 31, 2003 Introduction Recently, TEC featured an article by Olin Thompson titled, The 'Old ERP' Dilemma: Replace or Add-on which discussed options available to companies who want to add business functionality to their Old ERP systems. Certainly, there are many options now available in new business functionality that run the gamut from Supply Chain Planning (SCP) to Read More...
Phone System Buying Checklist
Phone System Buying Checklist. Are you buying a new business phone system but have a few critical questions?

telecom system integrator  System Buying Checklist Are you buying a new business phone system —but have a few critical questions? Will it boost productivity and reduce costs? Does it have the right features for your company's needs? Will it integrate easily with the other technologies your employees are using? The Phone System Buying Checklist lays out the nine most important questions to ask when you're in the market for a new phone system. So you can get the right system, from the right vendor, at the right terms Download Read More...
Baystate Health Selects Awarepoint Real-Time Location System (RTLS)
Awarepoint Corporation announced an agreement with Baystate Health to install the Awarepoint real-time location system (RTLS) at the first of the health system

telecom system integrator  Health Selects Awarepoint Real-Time Location System (RTLS) Awarepoint Corporation announced an agreement with Baystate Health to install the Awarepoint real-time location system (RTLS) at the first of the health system’s three hospitals. The initial deployment will occur at Baystate Medical Center. This deployment will cover 1.3 million square feet and track 3,000 assets. The installation at Baystate facilities will focus on tracking and managing assets. Awarepoint Corporation delivers its Read More...
Five Standard Features Any VoIP System Should Have
Here's a guide to quickly fill you in on the Five Standard Features Any VoIP System Should Have.

telecom system integrator  Standard Features Any VoIP System Should Have Five Standard Features Any VoIP System Should Have Businesses are turning to VoIP phone systems for the cost and productivity benefits they offer. But to make the right choice for your company, you need to know which VoIP features are most important. Here's a guide to quickly fill you in on the Five Standard Features Any VoIP System Should Have . You'll learn about VoIP standardization and flexibility integration options security support extension points Read More...

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