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Agile Information Systems: Conceptualization, Construction, and Management
Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.


Documents related to » telecomm agents


Pop-up Purchasing Agents
OutPurchase.com provides a full-service purchasing solution, including vendor and transaction management, for companies that have real business purchasing requirements but do not want to create their own purchasing infrastructure.

TELECOMM AGENTS: Purchasing Agents, OutPurchase.com , purchasing marketplace, purchasing solution , american express , outpurchase, purshasing companies.
4/18/2000

E-Z Data


TELECOMM AGENTS: E-Z Data, Inc. was established in 1986 provides front office systems for insurance companies, broker-dealers, general agents, agents, and investment advisors. Its Web-based Enterprise CRM Platform (ECP) provides a comprehensive platform to synchronize the efforts of all players in sales, marketing, and customer service.

Turn Your Call Center into a Strategic Asset
Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers.

TELECOMM AGENTS:
2/20/2009 3:54:00 PM

The Evolution of Remote Office Backup: From Tapes and Agents to Tapeless and Agentless
Any geographically distributed business with three or more remote sites has likely dealt with tape-based backup systems. If this sounds like your business, then you certainly understand the complexities involved with managing growing data—not to mention the risks. The good new is that an agentless, multisite backup and recovery software solution is available that can offer a high-speed alternative to tape-based systems.

TELECOMM AGENTS:
10/25/2007 3:42:00 PM

Has KANA Gotten Its Mojo Back? – Part 1 » The TEC Blog


TELECOMM AGENTS: accel kkr, BPM, broadbase software, business process modeling, call center, case management, connectify, CRM, csr, customer satisfaction, customer service, hipbone, kana, kana software, km, knowledge management, lagan technologies, netdialog, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, silknet, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-06-2011

The Power Behind SHL Talent Analytics
Many organizations don’t understand the effectiveness of their talent management programs relative to their competitors’. SHL Talent Analytics is changing the way organizations think about their talent—by adding a new dimension to talent analytics. TEC analyst Sherry Fox looks at how this system provides data-driven talent insights that help businesses better understand their ‘greatest asset’ and boost business performance.

TELECOMM AGENTS: talent management, talent analytics, talent management framework, talent management solutions, talent management systems, talent management magazine, strategic talent management, talent management strategy, succession planning talent management, talent management software, performance management, what is talent management, talent management definition, talent managment, talent management companies, new talent management, talent management system, talent management agencies, talent management model, talent agent, talent management agency, talent management jobs, talent management group, talent .
2/8/2012 12:45:00 PM

euHReka


TELECOMM AGENTS: euHReka provides an efficient solution to the increased complexity and cost of global HR service delivery.Powered by SAP HCM, euHReka lets HR leaders enjoy the benefits of a fully integrated HR solution, deployable OnPremise and OnDemand - either stand-alone or as a platform for HR BPO services. Enabling maximum transactional efficiency through self-service, euHReka helps HR professionals, employees, managers and HR service center agents orchestrate daily HR transactions by giving them online access to a complete range of HR processes. In brief, euHReka is:a truly multi-tenant HR solution powered by SAP HCM technology a full suite of administrative, payroll and talent management processes available in 53 countries (100 for payroll) and 35 languages delivered with preconfigured templates lowering implementation time dramatically highly usable through an attractive web-native user interface deployable OnPremise and OnDemand (stand-alone or as a platform for HR BPO) euHReka enables HR leaders to benefit from a comprehensive and fully integrated HR solution. Through a single web enabled interface, each HR role has access to a wealth of HR information sources.

Customer Focused Self-service: Building the Balanced Business Case
Customer Focused Self-service: Building the Balanced Business Case.Solutions and Other Documents to Characterize Your Purchase, In Relation To Customer Focused Self-service. Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many organizations, just the cost savings make the investment in self-service worthwhile. But the self-service business case isn’t built on cost savings alone. There’s a bigger, more customer-focused picture to consider, where the customer experience plays the key role.

TELECOMM AGENTS:
8/30/2006 11:34:00 AM

A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

TELECOMM AGENTS: customer experience management software, customer service experience, cem software, customer experience, customer intelligence, customer experience solutions, customer experience software, customer experience manager, customer relationship management, customer satisfaction, customer loyalty, customer satisfaction survey, customer relations, customer experience strategy, customer feedback, cem, customer relationship, customer service, sentiment analysis, customer sentiment, social media channels, LARA, LARA methodology, Attensity, Attensity Analyze, Attensity Respond, voice of the customer, .
1/12/2012 5:50:00 PM

Road Map for Delivering BI Publisher Documents from Oracle EBS
Road Map for Delivering BI Publisher Documents from Oracle EBS.Reports and Other Package to Use In Your Dynamic System in relation to Delivering BI Publisher Documents from Oracle EBS. Communication between companies is critical for smooth and effective commerce. Delays in information delivery may seriously affect a company’s profitability. But many companies don’t see that automating business communications can improve document delivery, and still rely on slow methods. Find out how you can improve the efficiency of your document delivery process by using common applications to simplify forms and more.

TELECOMM AGENTS:
9/8/2009 12:58:00 PM

Are Sales Incentives Even In Tune With the Corporate Strategy?
With sales being the lifeblood of virtually any company, selling should be an accurately accountable process forming the basis of overall strategic objectives. Still, the question remains: how much enterprise incentive management (EIM) do enterprises need, and in what form?

TELECOMM AGENTS: sales incentives, incentive plans, pay-for-performance program management, sales incentive software, compensation software, sales force size, sales plan complexity, transaction volumes, corporate strategy, EIM, enterprise incentive management.
11/28/2006


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