Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues do organizations face regarding e-mail outages? Learn about the different e-mail continuity solutions available and how a hosted e-mail continuity service can provide a cost-effective, high-availability e-mail solution with minimal deployment efforts required.
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the failure of a telecommunications link, the failure of a hard disk or other server component, software failures introduced by a faulty patch or a failure of Active Directory®, migrations to a new messaging system, earthquakes, floods, etc. In short, many ' if not most ' email outages are caused by factors over which IT staff has little or no control. In most organizations, email recovery time objectives (RTO) are not aligned with users' expectations. Typically, organizations settle for an RTO of 4-24