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 telecommunications audits


Amdocs Overhauls Its Marketing
Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to

telecommunications audits  in the world of telecommunications billing, by long supplying operations support software (OSS) used by telecommunications service providers to deliver voice, data, and wireless services to their customers. OSS is a generic term for a suite of software programs that enable an enterprise to monitor, analyze, and manage a network system. The term was originally applied to communications service providers (CSP), referring to a management system that controlled telephone and computer networks. However, the te

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications audits

Dynamic Best Practices of Vulnerability Management


Vulnerability management, the discovery of vulnerabilities and assessment of the risk to the network, is a critical part of both the security and business landscape that any company’s security team needs to understand and implement for long-term success. But companies that rely totally on signature-based defenses can be helpless against many threats. Find out how to reduce risks by identifying and eliminating weaknesses.

telecommunications audits  30 selected topics in Telecommunications; Wireless/Mobile Communications; Consumers, Media & Entertainment; and Information Technology Hardware, Software & Services. Decision Instruments The Yankee Group offers a full portfolio of technology and market forecasts, trackers, surveys, and Total Cost of Ownership (TCO) , return on investment (ROI) , selection and migration tools. Decision instruments provide our clients the data required to compare, evaluate or justify strategic and tactical decisions a hands Read More

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix


BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.

telecommunications audits  hardware, medical devices, and telecommunications equipment), penetrating other niches is not an easy feat. Not many vendors can cover the entire gamut of customer needs, starting with the simplest ship-to-order (STO) products that have, as noted in a Gartner report of November 2007 , little variability within a predetermined set of attributes such as size or color….The role of a configurator is to match customer needs with the product attributes that best serve those needs. In many cases, this problem Read More

Manugistics Envisions Supplier Relationship Management Solution


Manugistics’ launch of SRM is clear evidence that it intends to stake a larger claim in the E&HT market, the near-exclusive domain of its arch-nemesis i2 Technologies.

telecommunications audits  year. Buyers in PC, telecommunications, consumer electronics, automotive, aerospace, and other consumer goods industries stand to gain the most from improved management of supplier relationships and should place Manugistics on a shortlist if only due to its high visibility and commitment to customers it has demonstrated over the past three decades. Although Manugistics contends that it can deliver SRM now, it concedes that some work still needs to be accomplished, particularly around the Frictionless Comm Read More

Is There a Smarter Way to Handle Excess Active and Obsolete Inventory?


Imagine the convenience of a 24x7 intranet marketplace where companies could sell off their inventory to the highest bidder. FreeFlow is one such business service provider, helping companies find buyers to sell their products to and increase inventory asset recovery.

telecommunications audits  in the high-tech and telecommunications industries. In turn, these manufacturers can reap both operational and financial benefits from off-loading this category of inventory as soon as the customer interaction is complete. In the case of such certified pre-owned programs for inventory that was often previously scrapped or liquidated at cents on the dollar, some financial impact should come from improved cash flow (less cash locked in idle inventory assets), better inventory turns (fewer weeks of inventory Read More

The Demarc Extension and Its Role in the Enterprise Network Telecommunications Infrastructure


Demarc extensions have been a recurring gray area in the telecommunications industry for years. There is often misconception when it comes to who actually performs the Demarc extension. This confusion can lead to finger pointing and eventually a bad reputation for those involved. Understand the issues surrounding the Demarc extension and how they can be resolved from the very beginning.

telecommunications audits  in the Enterprise Network Telecommunications Infrastructure Demarc Extension Nationwide was developed by Concert Technologies to address the deregulation and associated FCC regulation that every circuit installed must have a demarc extension due to the separation required between the access provider's network and the premise at which the circuit is delivered. Source: Demarc Extension Nationwide Resources Related to The Demarc Extension and Its Role in the Enterprise Network Telecommunications Read More

Enterprise IP PBX Security: System Evaluation Across Multiple Levels


Security is a vital consideration when evaluating enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a voice over IP (VoIP) system may also become a target for unauthorized users, and must be secured against threats. Indeed, if threats and vulnerabilities are not addressed, the results can be devastating with respect to lost productivity, resources, and reputation.

telecommunications audits  enterprise Internet protocol (IP) telecommunications solutions. In addition to delivering business benefits, a voice over IP (VoIP) system may also become a target for unauthorized users, and must be secured against threats. Indeed, if threats and vulnerabilities are not addressed, the results can be devastating with respect to lost productivity, resources, and reputation. Read More

Amdocs


Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

telecommunications audits  (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself Read More

Pursuit of "The Perfect Order"


The constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your processes are optimized, your data is accurate, and your solutions are integrated. The first business area you should focus on is order management. Find out how you can better address the challenges of the order-to-cash cycle, decomposition, provisioning, and more.

telecommunications audits  constant launch of new telecommunications products creates stiff competition, and to manage increasingly complex product portfolios, you should ensure your processes are optimized, your data is accurate, and your solutions are integrated. The first business area you should focus on is order management. Find out how you can better address the challenges of the order-to-cash cycle, decomposition, provisioning, and more. Read More

Making Gramm-Leach-Bliley Security Compliance Fast and Easy


Designed to improve consumer financial services, the Gramm-Leach-Bliley Act (GLBA) includes security provisions for protecting confidential electronic financial information. For the approximately 9,500 financial institutions affected, compliance can be complex and process-intensive. Learn about network security auditing and vulnerability management solutions that can make GLBA compliance faster and more cost-effective.

telecommunications audits  Gramm-Leach-Bliley Security Compliance Fast and Easy Making Gramm-Leach-Bliley Security Compliance Fast & Easy If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Qualys® is headquartered in Redwood Shores, California, with offices in France, Germany, the U.K., Japan and Hong Kong, and has partners worldwide. Source : Qualys Resources Related to Security Compliance : Regulatory Compliance (Wikipedia) Making Gramm-Leach-Bliley Read More

Europa Telecom Group


Europa Telecom Group (ETG) is a product and service company with offices located in London, Barcelona, Oslo, and Stockholm. In general, ETG provides resources and products for the following areas IT & CRM, thin-client software management systems, products and solutions, activity control system (ACS) products such as (ACS ERP and ACS-ERM), and wireless telecommunications. The company was founded in 2000 and is headquartered in London, UK.

telecommunications audits  and ACS-ERM), and wireless telecommunications. The company was founded in 2000 and is headquartered in London, UK. Read More

The Global MSF Interoperability (GMI) 2004 Executive Summary


True multi-service, multi-vendor global networks are the future of the telecommunications industry. However, mazes of international standards and protocols can create barriers rather than solutions. For service providers and system suppliers alike, implementing standards for interoperability is far from simple. The MultiService Switching Forum (MSF) fills the void by developing implementation agreements that take standards from theory into practice.

telecommunications audits  the future of the telecommunications industry. However, mazes of international standards and protocols can create barriers rather than solutions. For service providers and system suppliers alike, implementing standards for interoperability is far from simple. The MultiService Switching Forum (MSF) fills the void by developing implementation agreements that take standards from theory into practice. Read More

Congress Acknowledges Outdated Banking Laws


Following a previous TEC News Analysis on the security of financial transactions, Congress and the White House have agreed to put into place new legislation for monitoring banking, including on-line banking. New banking laws that are more current than today's Depression Era banking laws need to be crafted to protect consumers, as well as the health of today's financial community. Today's financial institutions risk a host of internet attacks since today's hackers are more knowledgeable about information security than law makers.

telecommunications audits  Acknowledges Outdated Banking Laws Event Summary On October 22, the White House and Congress agreed to change outdated US banking laws. Until this agreement was reached, the White House had promised to veto the banking reform bill. Details of the compromise are reportedly not yet disclosed. The new legislation hopes to replace banking laws written during the Depression era, with up-to-date Year 2000 era banking laws Currently, FDIC policy only encourages banks to perform information security Read More

Case Study: Assefaz


Brazilian health care cooperative Assefaz wanted to change its health care plan administration system, as it didn’t offer enough options to create business rules and specific procedures. The new system it chose offers new modules, including Medical Audits. Find out how the co-op divided up the implementation, and how the new solution has streamlined numerous processes related to its administrative health care services.

telecommunications audits   Read More

Driving Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability


Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits.

telecommunications audits  Profitability and Managing Costs: Telecommunications Performance Excellence and Profitability Telecommunications providers need detailed information regarding expenses and profit margins across many dimensions. But many companies lack sufficient data visibility and access to fully understand the root drivers of cost and profitability associated with rate plans, networks, products, and customers. Find out how to get an accurate understanding of these drivers, in order to cut expenses, and drive profits. Read More