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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telecommunications human resources


Telecommunications Performance Excellence
Telecommunications Performance Excellence provides you with a best-practices approach to dealing with underperforming products, assets, or rate pla...

telecommunications human resources  company: ERP Software for Telecommunications Companies Human Capital Management (HR) Customer Relationship Management (CRM) Get the help you need for your growing telco business by downloading these top resources. Sponsored by SAP   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications human resources

Lawson Software Expands Vertically As Well


On October 12, Lawson Software announced the formation of a new vertical market initiative for the telecommunications industry, its sixth and newest vertical market. On October 9, Lawson Software announced 'the best quarter of contracting activity in the company's 25-year history'.

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7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

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Human Capital Management: How Top Organizations Drive Company Profits Efficiently


This benchmarking study analyzes human resources (HR) performance for over 200 best-practice companies in three categories: process and transactional support, expertise-based business support, and strategic decision support. Two questions are at the core of the study: How can companies reduce HR costs and increase HR efficiency? And how can HR organizations create business value and optimize effectiveness? Find out what they said.

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Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service


Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

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The Top 3 Points to Consider When Selecting a Human Resources Information System


You probably already know that a human resources information system (HRIS) should track all information on current and former employees, and reduce your HR staff’s workload. Not sure what lies beyond that? There are a few things you should know before selecting an HRIS. Find out how to identify your HR needs, so your HRIS can help you reach your business objectives—and give you a quick return on investment (ROI).

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What Makes Human-centric BPM Different?


Business process management (BPM) is ultimately about people, not technology. While technology enables BPM, it is people who lead, manage, and participate in business processes. However, BPM vendors have not traditionally focused on human-centric needs. A human-centric perspective can transform BPM from a cold automation system into an intuitive, user-friendly tool that eliminates redundancy and accelerates how work gets done.

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Serenic Navigator: Human Resources (HR) Competitor Analysis Report


This knowledge base on human resources management systems affords clients the opportunity to rapidly determine their criteria for management and employee personnel tasks. Its extensive criteria include benefits and payroll management, employee self service, data warehousing, and health and safety requirements.

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Human Capital as a Force Multiplier


It can be easy to group “people, process, and technology” together as equal concepts. In reality, however, people, process, and technology do not carry equal weight in organizational design, and they do not require the same type or degree of attention to succeed. Indeed, an organization’s people inevitably serve as a “force multiplier” for the other two elements.

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TEC 2012 HRM Market Survey Report: What Organizations Want in Human Resources Management Software


This report is based on aggregate data collected from almost 5,000 completed comparisons of human resources management (HRM) software performed using TEC Advisor. TEC research indicates that 60 percent of companies looking for HRM software have relatively small HRM purchasing budgets. Although each organization has its own unique requirements for HRM solutions, most are actively trying to develop a more comprehensive view of the state of the company, measure performance, and improve the decision-making process.

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Human Resources: No Laughing Matter


A little over 10 years ago, when I was working as an assistant manager in my former company’s payroll department—where many of the traditional human resources (HR) functions were handled by my staff—I often wondered, “well, if we’re doing all of this stuff, what are the people in HR doing?” I often joked with my fellow coworkers that it seemed (to me) that outside of handling employee paperwork

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Human Solutions of North America, Inc.


The companies of the Human Solutions Group offer technologies which make development and production more efficient ― and at the same time provide key size & fit data for your target groups, seamlessly integrated into your processes. And we take the optimal path in every sector.

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SAP Eliminates Extra Clicks for End Users with SAP ERP Human Capital Management (SAP ERP HCM)


Today, at the HR Tech Europe Conference @ Expo 2012, SAP announced the availability of a package of user experience enhancements for the SAP ERP Human Capital Management (SAP ERP HCM) solution. According to the press release the user experience capabilities of the product have been advanced. The SAP ERP HCM solution allows for automatic reminders, alerts, and key performance

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Customers Continue Rapid Adoption of Oracle Fusion Human Capital Management


VP of Product Strategy for Oracle Fusion Human Capital Management Gretchen Alarcon shares insights on the different pathways to and benefits gained from investment in next-generation technology.

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How to Create a Business Case for Your Human Resources System


Getting CFO or CEO approval to purchase a new software system is often a challenge—but more so if that system is for human resources (HR), as HR is not traditionally considered a profit center. You need a business plan to gain management buy-in for your proposed HR project. Not sure what your plan should address? Find out the key components of a persuasive and detailed business case, so you can get support for your initiative.

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