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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 telecommunications rfq cover letter


A Customer Relationship Management Solution Aims To Cover all the Bases
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality

telecommunications rfq cover letter  Surado Solutions,Surado CRM 5.0,customer relationship management,CRM,contact and account management,sales management,marketing management,customer service and support,hosted solutions,hosted vs. on-premises solutions

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Documents related to » telecommunications rfq cover letter

Procurement: A Strategic Lever for Bottom-line Improvement


Companies are successfully realizing benefits from their procurement initiatives, and viewing procurement as an integral part of their overall corporate strategy. They no longer perceive procurement as a cost center, but rather as a strategic lever for improving profits or funding new initiatives. Procurement opportunities are significant—translating directly, with no dilution, into measurable, hard dollar profit increases.

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Grovo Learning, Inc.


Grovo develops and publishes an online training platform. The company’s video lessons cover Internet tools and cloud services. Grovo works with consumers, businesses, educators, and governments.

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Billing Platform


Billing Platform offers a cloud billing platform that specializes in high-volume, integrated billing solutions for customers of all sizes in industries such as telecommunications, VoIP, and satellite.

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SAP - A Humble Giant From The Reality Land? Part 1: Alliances


During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market malaise. Expanding outside its traditional ERP stronghold into five attractive technology areas, as well as the realization that no vendor can be ‘all things to all people’ might be the necessary ingredients of the formula for future SAP success.

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New Market for Security Insurance


Some insurance companies are now offering policies which protect companies against system, network, and website security losses. What do these policies offer corporations that they don't get in their standard General Liability Insurance Policy coverage?

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6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

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Case Study: Active Voice Gets Proactive and Powers Communication with CRM


Although Active Voice is a global provider of business telecommunications, it didn’t have a dedicated solution for sales automation or customer service. Sales reps lacked what they needed to follow up on leads and were losing valuable opportunities. But when the company implemented an e-customer relationship (e-CRM) solution, its users gained mobile access to valuable customer information. Learn about the other benefits.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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Power and Thermal Management Considerations for Network Telecom Solutions


As telecommunications networks grow in size and complexity, enterprises and service providers are faced with an increasing burden on operating expenses. In particular, the amount of power consumed and heat dissipated within even a single rack of communications servers is now a very real budget consideration. Clearly, lowering these numbers is the concern of all communication platform designers.

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Demand-driven Planning in Manufacturing


Cover-time planning (CTP) is a "pull" system, but with the intent of planning and not merely waiting for the execution time to act.

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