X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 telemarketing communications campaigns


Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

telemarketing communications campaigns  to internal and external telemarketing teams in real time. Marketing experts can make contact with customers using their preferred method - phone, e-mail, fax, or text messaging. They can record all interaction-related information - such as changes in customer contact details, leads, and sales orders - through a single user interface. And all previous customer interaction history is visible to employees who have the appropriate authorization. Measurable Improvements to Marketing Process Performance Over

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--IT Infrastructure RFI/RFP Template

Employee Information, IT Facility and Data Center Operation, Distributed Technology Operation, Network and Communications Service, Business Continuity and Disaster Recovery, Security, Certifications and Accreditations, Client Experience, Business Flexibility  

Start Now

Documents related to » telemarketing communications campaigns

A Customer Relationship Management Solution Aims To Cover all the Bases


Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado solution.

telemarketing communications campaigns   Read More

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

telemarketing communications campaigns   Read More

Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

telemarketing communications campaigns   Read More

PeopleSoft Annuncio-es Continuation Of Its Shopping Spree


While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line channels, one is to wait and see how quickly and easily the company will assimilate a number of smaller products it has recently bought.

telemarketing communications campaigns   Read More

CQ5


Adobe CQ5 is a Web content management (WCM) solution that provides functionality for creating, analyzing, and optimizing Web site content, campaigns, and targeted user experiences. CQ5 provides an authoring environment with support for in-place editing, drag-and-drop page composition from a library of Web components, and controls for search engine optimization (SEO), scheduled delivery, and landing page optimization including real-time A/B and multivariant tests. Optional modules provide advanced tools for rollout and management of new marketing campaigns, managing multilingual content and global brand messaging across local market Web presences, and creating and testing real-time changes to customer segmentation and content targeting rules.  

telemarketing communications campaigns   Read More

The Power of Customer Context Beyond Campaigns: Build a Contextual Marketing Engine


Campaigns are far less effective at winning and retaining customers than they once were—now companies must deliver real-time, two-way, insight-driven interactions with individual customers. Learn how to build and use proprietary digital platforms called contextual marketing engines in this Forrester report, and get results that translate into unprecedented levels of customer engagement, increased revenue, and better product experiences.

telemarketing communications campaigns   Read More

Bay Street Group LLC


Bay Street Group LLC provides research, marketing, consulting, communications, publishing, and digital media. The company works with the professional tax, finance, and accounting industries.

telemarketing communications campaigns   Read More

SAP Business Communications Management Rapid-deployment Solution for Improved Customer Service


Contact center solutions are often rigid and hardware based, making it difficult and expensive to respond effectively to customer needs. An effective response leverages all of your organization’s expertise to deliver an effective customer experience. This paper discusses a comprehensive solution that provides an advanced, all-IP contact center communications solution.

telemarketing communications campaigns   Read More

How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

telemarketing communications campaigns   Read More

Loudhouse


Loudhouse provides consultancy services that combine innovative research and employee ownership and engagement with communications to enhance companies' brand resources and increase their competitive edge.

telemarketing communications campaigns   Read More