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Documents related to » Telemarketing Outsourcing


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

TELEMARKETING OUTSOURCING: Outsourcing 101 - A Primer Outsourcing 101 - A Primer A.B. Maynard - January 16, 2004 Read Comments Outsourcing 101 - A Primer Featured Author - A.B. Maynard - January 16, 2004 Definitions and Options Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing
1/16/2004

Outsourcing Challenges: Avoid the Pitfalls
The most complete information on outsourcing challenges is here. Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

TELEMARKETING OUTSOURCING: Outsourcing Challenges: Avoid the Pitfalls Outsourcing Challenges: Avoid the Pitfalls Source: Estrella Partners Group LLC Document Type: White Paper Description: Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations.
7/17/2009 3:18:00 PM

Outsourcing—The Pros and Cons » The TEC Blog
Outsourcing—The Pros and Cons » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

TELEMARKETING OUTSOURCING: best of TEC, outsourcing basics, outsourcing pros and cons, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-06-2008

Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

TELEMARKETING OUTSOURCING: Outsourcing in Latin America Outsourcing in Latin America Jorge García - August 17, 2009 Read Comments The outsourcing industry has not been spared by the current conditions of global economic volatility. Indeed, it has been affected both directly and indirectly by this economic crisis. Outsourcing target markets are also suffering from severe difficulties as they struggle to recover from the crisis. This has brought about a change in the behavior of some outsourcing niche areas, and has also modified
8/17/2009

The Issue: North American Mid-market IT Outsourcing Trends
The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that information technology outsourcing (ITO) can have a positive impact on growth. Find out why.

TELEMARKETING OUTSOURCING: The Issue: North American Mid-market IT Outsourcing Trends The Issue: North American Mid-market IT Outsourcing Trends Source: EquaTerra Document Type: White Paper Description: The challenges of doing business in today’s economic climate are the same for mid-market companies as they are for larger corporations. The mid-market, however, has typically addressed those challenges differently and has not employed alternative service delivery models. But more and more mid-market firms are discovering that
6/13/2008 10:57:00 AM

The Impact of Technology on Cost in Business Process Outsourcing
Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value (TCV)—components which are often overlooked by buyers.

TELEMARKETING OUTSOURCING: The Impact of Technology on Cost in Business Process Outsourcing The Impact of Technology on Cost in Business Process Outsourcing Source: SAP Document Type: White Paper Description: Many different factors contribute to the cost of a business process outsourcing (BPO) engagement. Among them, IT, especially software, is a key cost determinant that is often underestimated. A diligent assessment of BPO needs to address several cost components that are not included in the provider’s total contract value
12/5/2006 12:06:00 PM

Nearshoring: Looking Closer to Home
Nearshoring, Looking Closer to Home. Download Free IT Study Guides about Nearshoring, Looking Closer to Home. Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic, and geographic fit with the user organisation.

TELEMARKETING OUTSOURCING: Nearshoring: Looking Closer to Home Nearshoring: Looking Closer to Home Source: Crimsonwing Document Type: White Paper Description: Companies looking for savings but worried about the risks and cultural barriers involved in offshore outsourcing, whose business processes have a strong customer focus or regulations-driven reporting element, could benefit from nearshoring. Nearshoring involves outsourcing work to companies with the economic benefits of an offshore location, but a closer cultural, linguistic,
2/3/2006 2:31:00 PM

Lean as a Response to Global Outsourcing Challenges
Has global outsourcing run its course for your business? See whether the lean production model can help you grow your company while keeping it home. The recent trend of manufacturing companies in outsourcing their production tasks to other parts of the world has certainly been effective in reducing production costs and increasing profit margins, but at the cost of complex supply chains and inability to quickly respond to new requests or demand changes. Learn how lean production can address global outsourcing challenges and help your company realize strategic growth.

TELEMARKETING OUTSOURCING: Lean as a Response to Global Outsourcing Challenges Lean as a Response to Global Outsourcing Challenges Aleksey Osintsev - January 26, 2011 Read Comments The last few decades have witnessed dramatic changes in the manufacturing and global logistics landscape. Organizations in the highly developed and diversified manufacturing industry have shifted into a service-oriented industry, with product manufacturing becoming almost a rarity (with the exception of food processing companies, defense-oriented
1/26/2011 4:50:00 PM

Application Outsourcing Services


TELEMARKETING OUTSOURCING: BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models.

Human Resources: To Outsource or Not to Outsource, That Is the Question
Is outsourcing your HR activities the right decision for your company? Read this in-depth report to find out. As human resource outsourcing (HRO) becomes an increasingly popular option for many HR organizations, they must inform themselves about the benefits and challenges outsourcing brings. Find out why outsourcing your HR activities may or may not be right for you.

TELEMARKETING OUTSOURCING: Human Resources: To Outsource or Not to Outsource, That Is the Question Human Resources: To Outsource or Not to Outsource, That Is the Question Sherry Fox - March 24, 2010 Read Comments In today’s business world, human resource outsourcing (HRO) is becoming increasingly popular. While earlier adopters of HRO have had less than ideal experiences with their outsourcing partners (poorly integrated service delivery, lack of common HR standards, etc.), today’s outsourcing services have greatly improved.
3/24/2010 12:00:00 PM

Thinking of Outsourcing Your Entire Recruitment Process? Here s What You Need to Know
As organizations get larger and expand into new markets and territories they may find it more difficult to meet their talent management needs. Outsourcing is one option, but is your organization ready to hand over its entire recruitment process to an RPO provider? TEC analyst Sherry Fox looks at some factors to consider when working with an RPO and what your company can do to reap the benefits of recruitment outsourcing.

TELEMARKETING OUTSOURCING: Thinking of Outsourcing Your Entire Recruitment Process? Here s What You Need to Know Thinking of Outsourcing Your Entire Recruitment Process? Here s What You Need to Know Sherry Fox - March 28, 2012 Read Comments In the past, hearing the word outsourcing would conjure up images of some customer service representative sitting in a call center on the other side of the world, with a limited knowledge of my company and/or product (and perhaps of the English language) attempting to help me solve my problem.
3/28/2012 1:36:00 PM


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