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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 telemarketing services


Creating a Business from a Project
Many software services companies are not able to turn their individual project successes into a line of business that brings in additional revenue streams. At

telemarketing services  developing into qualified leads. Telemarketing Campaigns Once the new LOB achieves some initial success to the tune of two to three projects, it can employ telemarketing to generate qualified leads. The LOB prepares a list of offerings and the scripts to be used during the calling process. The sales organization in the target geography buys a suitable mailing list and shares it with the LOB. Chances of generating qualified leads are better when the LOB team members themselves engage in the calling

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation

A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects. 

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Documents related to » telemarketing services

PeopleSoft Annuncio-es Continuation Of Its Shopping Spree


While PeopleSoft has added yet another bit of weight to its applications portfolio with the acquisition of Annuncio, potentially earning thereby the ability to manage marketing campaigns and track individual customer's interactions across online and off-line channels, one is to wait and see how quickly and easily the company will assimilate a number of smaller products it has recently bought.

telemarketing services  and direct mail to telemarketing and ad banners. As PeopleSoft has a number of customers that require such a wide range of activities, this acquisition should present a strong opportunity for new software sales. However, a lack of common customers as of today will mean some time for delivering referenceable case studies to prove products integration. Furthermore, PeopleSoft has to carefully observe that it does not overstretch itself and lose focus going forward. While it has yet to execute the Read More

TEC Saves Software Buyers Even More Time and Resources with its Certified RFI Express Service


TEC's Certified RFI Express Service offers prospective enterprise software buyers access to pre-filled request for information documents (RFI), significantly reducing the time, costs, and risks associated with software selection.

telemarketing services  the cost of traditional telemarketing campaigns, where messages are often lost to voicemail systems, and more reliable than soliciting replies to blind RFIs, the RFI Express Service creates value and buyer preference/good will by sponsoring immediate access to a configurable product RFI certified by TEC. Buyers receive a document that communicates a provider's unique value proposition, along with an easy-to-use RFI spreadsheet that describes thousands of product capabilities using clear, Read More

Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service


Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations of marketing, sales, and service processes. With communication-enabled business processes—powered by communications systems integrated with business applications—you can have more visibility into interactions and improve your end-to-end performance. Learn more.

telemarketing services  to internal and external telemarketing teams in real time. Marketing experts can make contact with customers using their preferred method - phone, e-mail, fax, or text messaging. They can record all interaction-related information - such as changes in customer contact details, leads, and sales orders - through a single user interface. And all previous customer interaction history is visible to employees who have the appropriate authorization. Measurable Improvements to Marketing Process Performance Over Read More

Transportation & shipping management system


Transportation and third-party logistics providers have become embedded in the new economy of the last decade. As a result, unprecedented industry growth and consolidation has driven 3PL providers to find even more efficient and effective processes for running the enterprise, while at the same time managing an explosion in the proliferation of services delivered to customers. In recent years, many businesses have been built that rely completely on 3PLs to manage a significant portion of their business processes. With this strategy, companies eliminate major infrastructure investment, gain access to world-class processes, improve their agility in reacting to a dynamic marketplace, share risks with a strategic partner, and reduce operating costs. To match these new market realities, 3PLs often provide services beyond the traditional – multi-modal transportation (air, land, and sea), warehouse management services, vendor-managed inventory, and labor services. Newer services include pick and pack, inspection, kitting, packaging, labeling, product returns and reverse distribution, packaging and re-packaging, salvage and scrap disposal, and even customer service and telemarketing. Ramco 3PL and Transportation solution is designed to address the expanding array of services offered by these companies. Based on Ramco VirtualWorks, Ramco 3PL and Transportation provides companies with the flexibility they need to rapidly respond to evolving corporate imperatives, regulatory changes, and market conditions. Rather than re-deploy enterprise systems as the company reacts to these changes, the underlying platform can leverage business process models to quickly compose new business assets for true “change on demand.” Ramco 3PL and Transportation is comprised of: Inbound Logistics Outbound Logistics Warehouse Management Vehicle Management Inventory Human Capital Management Financials  

telemarketing services  even customer service and telemarketing. Ramco 3PL and Transportation solution is designed to address the expanding array of services offered by these companies. Based on Ramco VirtualWorks, Ramco 3PL and Transportation provides companies with the flexibility they need to rapidly respond to evolving corporate imperatives, regulatory changes, and market conditions. Rather than re-deploy enterprise systems as the company reacts to these changes, the underlying platform can leverage business process models Read More

Radcliffe Advisory Services Ltd


Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking.

telemarketing services  Advisory Services Ltd Radcliffe Advisory Services is a company that advises on master data management (MDM) and Big Data, particularly in combination with related topics such as customer relationship management (CRM), data governance, and social networking. Read More

Killer Key Performance Indicators for Professional Services


With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance.

telemarketing services  Key Performance Indicators for Professional Services With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance. Read More

Configuration Data Services, Inc


Founded in 1970, Configuration Data Services, Inc. (CDS) is a privately owned corporation headquartered in Irvine, California (US). CDS provides expertise in product data management software development, integration, installation and implementation of database software, software maintenance, and database conversion.

telemarketing services   Read More

RealTime IT Services LLC


RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Navision) helps midsize companies integrate financial, manufacturing, distribution, customer relationship management, and e-commerce data. A completely customizable business management solution, Microsoft Dynamics NAV is ideal for companies with unique business processes and specialized needs. RealTime IT transforms Microsoft Dynamics NAV tools into business solutions that support the way businesses work and more importantly grow.

telemarketing services  IT Services LLC RealTime IT unites companies in the US, Western and Eastern Europe. Since 2002 it has done corporate information systems development, support and upgrades, as well as custom software development, on global Microsoft Dynamics NAV and on local platforms. Its Agile Implementation Methodology gives the company the ability to provide its clients with values of modern information systems in a faster and more reliable way than others do. Microsoft Dynamics NAV (formerly Microsoft Read More

ERP Services Provider Godlan Gets High Marks from Its Clients [Infographic]


This infographic gives a snapshot of ERP services provider Godlan’s experience and areas of focus and a summary of how Godlan fared in the eyes of its customers.

telemarketing services  Services Provider Godlan Gets High Marks from Its Clients [Infographic] As part of TEC’s Accreditation program, Godlan, Inc. was asked to detail its experience and areas of focus as an enterprise resource planning (ERP) services provider and enable TEC to survey four of its clients. The client satisfaction survey covers the quality of services received (including implementation, maintenance, and support), project management and professionalism, and the overall customer experience with Godlan Read More

Beacon Application Services


Beacon has provided PeopleSoft consulting services since 1992. Today we are an Oracle Platinum Partner, having earned ‘Specialized Partner’ status in PeopleSoft Enterprise Financial Management, PeopleSoft Human Capital Management and PeopleSoft PeopleTools. We have also achieved Oracle Specialization in the Financial Services Industry.

telemarketing services  Application Services Beacon has provided PeopleSoft consulting services since 1992. Today we are an Oracle Platinum Partner, having earned ‘Specialized Partner’ status in PeopleSoft Enterprise Financial Management, PeopleSoft Human Capital Management and PeopleSoft PeopleTools. We have also achieved Oracle Specialization in the Financial Services Industry. Read More

Calculating Utilization in a Services Company


Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization.

telemarketing services  Utilization in a Services Company Utilization is important for all services organizations. Maintaining high utilization of your employees drives higher billing, higher revenue—and higher profits. Yet tracking and measuring utilization poses challenges. Learn how to create a policy for calculating utilization that is consistent with common industry practices—and how to use your professional services automation (PSA) tool to measure and report utilization. Read More

Professional Services


While an electronic data interchange (EDI) initiative improves supply chain communication and speeds up the exchange of goods and services, it is a complicated undertaking. To get started, learn how Inovis Professional Services array of consulting and training offerings, including assessments and technology planning, can help you implement mission-critical integrated solutions efficiently and cost-effectively.

telemarketing services  Services While an electronic data interchange (EDI) initiative improves supply chain communication and speeds up the exchange of goods and services, it is a complicated undertaking. To get started, learn how Inovis Professional Services array of consulting and training offerings, including assessments and technology planning, can help you implement mission-critical integrated solutions efficiently and cost-effectively. Read More

Professional Services Organizations Automate their Processes


Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

telemarketing services  Services Organizations Automate their Processes Introduction In response to market demand, a relatively new software space aimed at professional services organizations has emerged as a viable software category. Viewed as Enterprise Resource Planning for People, this class of software is continuously redefining its parameters. Although professional services organizations were initially targeted by niche vendors, in the last couple of years, we have seen the entrance of major enterprise Read More