In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the benefits of social media in ERP, social capabilities and features, and also pointed out that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to integrate social capabilities into their ERP systems and provides some tips for users looking for a social ERP system.
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—As part of its latest release, IFS Applications 8, IFS has chosen to build its own embedded social conversations and wikis functionality into its system. IFS also has added a tool called IFS Communicator, which behaves like Skype and MSN, allowing you to communicate with people not only inside the company, but also outside of the company such as, say, your supplier or customer. Deltek— Deltek has also seen the need to incorporate social networking and collaboration capabilities across its product