Many large organizations are struggling to manage all their software systems—let alone the different software versions across departments. In his article, TEC principal analyst P.J. Jakovljevic discusses how SAP Solution Manager, a unique offering for centralized support and system management, covers all aspects of system deployment, operations, and continuous improvement, to ease customer pain with their complex IT environment.
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as IBM Rational for Test Management A way to automatically document existing business processes so now Business Process documentation is easily kept up to date Solution Manager covers the following major SAP platforms: NetWeaver (which includes SAP Business Suite, SAP All-in-One solutions, and SAP Business ByDesign ), Business Objects , Sybase , and HANA in-memory applications. The only exception is SAP Business One , which is used by a very small number of customers in comparison, and is therefore