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Saba Software: All about People (Cloud) - Part 2
Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software

text to speech software review  desktops, communicate using VOIP, text chat, stream HD video, and view video channels. In addition, the recording studio comes in handy for learning content creation and enables users to rank, tag, and bookmark Centra recordings. Saba Centra Online Collaboration is seamlessly integrated with Microsoft Outlook, Microsoft Office Suite , Lync , and Microsoft Messenger . The current Saba Centra 7.7 release offers a superior HD VoIP experience with a better voice quality than landline phones, even under heavy Read More...
CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » text to speech software review


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

text to speech software review  results to callers from text-based sources. So no longer does knowledge base content have to be read and recorded as an audio file. Now it can be dynamically output to callers directly from the knowledge base. This speeds up the utilization of knowledge base content in the voice self- service channel. To further speech development, vendors such as RightNow are leveraging their experience in deploying application components that customers can share. Routines that provide for order status inquiry, trouble Read More...
Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

text to speech software review  ranging from phone and text to e-mail and social media. However, maintaining the quality of interactions across channels and reducing queuing and routing times have always been on the list of challenges for most call centers. Employee turnover can also be burdensome on call center operations. Most call centers attempt to match candidates’ skills to available customer-facing positions such that they can perform most tasks with minimal training. For instance, a person working in customer support should Read More...
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

text to speech software review  successful in a business context. As different as it may often seem an IPT project is no different than any other project that impacts the way in which every member of an organization does their day-to-day job. In fact, the IPT project touches the lives of every member of the organization and the way in which they communicate with each other and with those outside the organization. When evaluating the full range of business needs it is vital to the success of an IPT implementation that management and Read More...
Software Test Tools Software Evaluation Report
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout

text to speech software review  Test Tools Software Evaluation Report Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools Software Evaluation Report provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and Read More...
Enterprise Software Selection Guide
Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the

text to speech software review  Software Selection Guide Selecting an enterprise software solution takes time, energy, and resources. During the selection process, vendors present their products and services in the best possible light, leaving you to separate real functionality from marketing hype. In this guide, you’ll discover a three-phase methodology for objectively researching, evaluating, and selecting the best software solutions for your company. Read More...
How to Use Lotus Domino to Publish Policies and Procedures Online
Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the

text to speech software review  to Use Lotus Domino to Publish Policies and Procedures Online Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the corporate intranet, it’s a warning sign that there’s no appropriate publishing system in place. But there are alternatives and practical tips that can help you choose a cost-effective solution, based on the familiar Lotus Domino platform. Read More...
How to Improve Business Results through Secure Single Sign-on to SAP
On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the

text to speech software review  to Improve Business Results through Secure Single Sign-on to SAP On top of the many challenges faced by IT managers today comes yet another challenge: ensuring efficient and secure user access to SAP. Because of the unencrypted communication between users’ workstations and the backend servers, the SAP environment—and the confidential data it stores—become vulnerable. With a secure single sign-on solution to SAP, however, you can significantly improve the security of this environment. Read More...
CARL Software
Founded in 1985, CARL Software specializes in computerized maintenance management systems (CMMSs) and enterprise asset management (EAM) software. The company is

text to speech software review   Read More...
Small Business Software (SBS) Software Evaluation Report
The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn

text to speech software review  Business Software (SBS) Software Evaluation Report The Small Business Software (SBS) evaluation model targets the functional requirements necessary to support a typical small business. If your organization doesn't have many sites to operate, seeks a solid base of ERP functionality, but doesn't need the biggest systems on the market, this model is a good starting place. Extending beyond accounting functions, it includes general ledger, accounts payable (A/P) and accounts receivable (A/R), payroll, job Read More...
How to Get Closer to Your Best Customers
In the white paper Get Closer to Your Best Customers, you'll find a host of new ideas and proven best practices for dealing with customers more e...

text to speech software review  to Get Closer to Your Best Customers If this tough business climate is forcing you to find new ways of doing business , you're not alone. Many businesses are searching for new strategies to help them prosper. Customer attitudes and spending patterns have changed as well. In the white paper Get Closer to Your Best Customers , you'll find a host of new ideas and proven best practices for dealing with customers more effectively. You'll learn the four key things you can do to get close to your customers, Read More...
iScala ERP Software
Epicor@s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e

text to speech software review  ERP Software Epicor’s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e-business infrastructure focusing on a fully integrated set of ledgers. Among the software’s many features are: multi-dimensional account structure, currency and ledger revaluation, continuous and periodic consolidation, cash flow forecasting, automatic payments with payment ledger integration. Read More...
A Portrait of the Indian Enterprise Software User
Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of company expansion and consolidation ventures

text to speech software review  Portrait of the Indian Enterprise Software User Like many markets recovering from global economic turmoil, the enterprise software market has experienced a slew of recent company expansion and consolidation ventures. In large part, this was an effort to pool resources, acquire technology patents, and expand product portfolios to capture larger portions of the market. The Indian enterprise software market was no exception. Indian subsidiaries of software vendors like SAP and Oracle claim that they have Read More...
Software Solutions
Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools

text to speech software review  Solutions Trigent helps clients in industries such as commercial software, manufacturing, marketing and media. Its solution frameworks and development automation tools aid rapid time-to-deployment for software systems. The company's CMM-certified global development centers offer flexibility clients to address clients' varying requirements for software development, maintenance, and support services. Its software support includes knowledge support systems, parts management systems, and product Read More...
5 Things You Need to Know to Empower Today’s Mobile Workforce
As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply

text to speech software review  Things You Need to Know to Empower Today’s Mobile Workforce As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy. Read More...

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