Home
 > search for

Featured Documents related to »  text to voice free


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

text to voice free  results to callers from text-based sources. So no longer does knowledge base content have to be read and recorded as an audio file. Now it can be dynamically output to callers directly from the knowledge base. This speeds up the utilization of knowledge base content in the voice self- service channel. To further speech development, vendors such as RightNow are leveraging their experience in deploying application components that customers can share. Routines that provide for order status inquiry, trouble Read More

Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » text to voice free


Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

text to voice free  PBX system or reading text on a SMS (short message service) system. For instance, you could videoconference or give an extensive presentation in real time. To exchange full video calls to and from every user, you will need to provide video phones or perhaps webcams to each user, but initially, for example, conference rooms can be video-call-enabled. Virtualize Your Phone Many IP PBXes now support 'hoteling' ' essentially the practice of treating every single phone, or even communications device attached Read More
It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

text to voice free  , and RTF (rich text file) file formats. KISS IT or Leave IT Webcom's main challenge with the new workflow/BPM product will be to balance its keep it straight and simple (KISS) mantra with the complexity of full-fledged BPM applications' deployments. On the one hand, the vendor positions ResponsAbility as a lite BPM product, given that it features much more capabilities than a mere workflow product, but on the other hand, it is far more limited than any other notable BPM suite's functional Read More
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

text to voice free  languages that allow the text portions of Web pages to be presented. White Paper - A lengthy, often technical, article on a topic that provides background information on corporate products, industries, or industry trends. WIP bins - Work In Process bins . Can also be thought of as personal To-Do lists. They represent personal queues, to which only one user has access. When an item is in an individuals WIP bin, they own that Service Request and are responsible for solving the problem or answering the Read More
Lipstream Speaks to Kana
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana is the most recently announced

text to voice free  the customer representatives via text chat and listen to the service representative's response. Lipstream offers Live Voice to CRM vendors in two packages: Web Client - This is a featherweight ActiveX control that downloads and installs on a user's PC in less than a minute. Twenty lines of html code are required to embed the control into any web page. Lipstream owns and manages the back-end network that handles the actual connection, and provides access as a service. Software Developer Kit (SDK) Version Read More
Got BI? Now You Need to Hire a Data Geek. Here’s What to Look For.
According to a poll conducted by KDnuggets, salaries in the analytics and data mining space are up in 2011. While there is no direct proof that the data

text to voice free  nontraditional sources, such as text documents and external data coming from social media content, are increasing the need for specialized software— and personnel with analytical skills —to mine the data coming from these sources. Why Is Data Analysis So Important? During the economic turbulence of the last few years it became clear for many companies that they needed a way to gain visibility into their operations to optimize their business—they needed to gain control and increase performance. A Read More
How to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation
Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource

text to voice free  to Find the Right ERP to Optimize Your Multi-site, Multi-national Operation Download this white paper to learn about the challenges faced by multi-site and multi-national organizations--and what to look for in an enterprise resource planning (ERP) solution to address these issues. Read More
From Promises to Proof: How to Demonstrate Value to Your Customers
For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a

text to voice free  Promises to Proof: How to Demonstrate Value to Your Customers For managed services providers (MSPs) aiming to serve small and medium-sized businesses, the ability to capture and retain lasting customer relationships is a determining factor for long-term profitability. Only by clearly and consistently communicating your value to your customer can you hope to attain the role of trusted advisor—a position that will help protect you from losing business to lower-priced competitors. Learn how an Read More
The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value
Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery

text to voice free  Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move Read More
5 Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline
There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to

text to voice free  Ways to Improve Outbound Sales Performance: Best Practices to Increase Your Pipeline There’s a quality-based prospecting approach that is gaining traction among sales professionals these days. It’s not about finding someone willing to listen to you; instead, it’s about finding someone who wants to collaborate with you. The goal becomes about developing relationships that can yield ongoing results. By applying the strategies in this paper, you can transform the dynamic of outbound sales. Read More
How to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract
Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many

text to voice free  to Compare the Real Cost of Accounting Software: 30 Questions to Ask Before You Sign the Contract Once you decide it’s time to upgrade the enterprise resource planning (ERP) for accounting system, the next question is: “How much does it cost?” However, many variables factor into the total project price—and software is only a fraction of that. Discover 16 insider tips that can help you save money, as well as 30 specific questions to ask your software vendor, so you can avoid hidden costs and Read More
Expand Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge
Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve

text to voice free  Accelerators Datasheet: How to Use WAN Optimization to Solve the Server Consolidation Challenge Delivering access to applications over the wide area networks (WANs) is now an essential aspect of any IT strategy to reduce total cost of ownership and improve return on investment. For example, server-based computing and server consolidation strategies can remove servers out of the branch offices to consolidate and centralize them in the data center, usually based on a virtualization infrastructure. Read More
The CIO’s Guide to Building a Mobile Device Management Strategy-And How to Execute On It
More and more workers are using smartphones and tablets to do their work—from anywhere at anytime. But managing these devices in the field can be difficult

text to voice free  CIO’s Guide to Building a Mobile Device Management Strategy-And How to Execute On It More and more workers are using smartphones and tablets to do their work—from anywhere at anytime. But managing these devices in the field can be difficult. Enterprise mobile device management (MDM) solutions are the answer to many of the issues caused by the rapid growth of mobile devices. See how MDM provides IT with a complete set of inventory, control, and reporting tools that make it easy to manage mobile Read More
Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite
The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include

text to voice free  for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM) . Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for users to acquire fast results and distribute these results across the organization. In this regard, Borge Hal, CEO and co-founder of Medallia says that “for years, many companies have struggled to effectively understand text-based customer Read More
To BEA or Not to BEA: Is That the Question?
BEA Systems Inc., announced that twelve Business-To-Business and Enterprise Application Integration vendors have teamed with them to provide e-business

text to voice free  BEA or Not to BEA: Is That the Question? To BEA or Not to BEA: Is That the Question? M. Reed - July 6, 2000 Event Summary BEA Systems Inc., announced that twelve Business-To-Business and Enterprise Application Integration vendors have teamed with them to provide e-business solutions, as members of their BEA Professional Service Provider Program. These new providers span the United States and the EMEA (Europe-Middle East-Africa) markets, and will leverage their vertical market and e-business expertise to Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others