Home
 > search for

Featured Documents related to »  text to voice program


Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

text to voice program  results to callers from text-based sources. So no longer does knowledge base content have to be read and recorded as an audio file. Now it can be dynamically output to callers directly from the knowledge base. This speeds up the utilization of knowledge base content in the voice self- service channel. To further speech development, vendors such as RightNow are leveraging their experience in deploying application components that customers can share. Routines that provide for order status inquiry, trouble Read More

Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » text to voice program


Three Things You Need to Know before Investing in Mobile HCM
Mobile technology has reshaped the functioning of human resources and talent management departments due to its ability to reach people in real time and at any

text to voice program  their email, social, and text notifications frequently. I am currently conducting a study aimed at capturing the voice of organizations using mobile human capital management (HCM). A few months ago I wrote a blog post underlining that human capital management (HCM) technology may not be for everyone. Similarly, whether mobile HCM is a must-have technology for certain companies depends on the size of the company, the number of employees who rely on mobile devices extensively (sales, nurses, doctors, Read More
The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

text to voice program  successful in a business context. As different as it may often seem an IPT project is no different than any other project that impacts the way in which every member of an organization does their day-to-day job. In fact, the IPT project touches the lives of every member of the organization and the way in which they communicate with each other and with those outside the organization. When evaluating the full range of business needs it is vital to the success of an IPT implementation that management and Read More
Take Me to Your Recruiter: What the Mars Mission Tells Earthlings About Hiring
On May 7th, Mars One announced: “Just two weeks into the nineteen-week application period, more than 78,000 people have applied to the Mars One astronaut

text to voice program  the same time, a text analytics tool is able to display only those candidates whose work experience reflects that. Analytics tools that support discourse analysis and sentiment analysis are good methods of automating the screening process for the motivational letters. Discourse analysis unveils the conceptual realm that an individual operates within and helps identify the boundaries of what an individual may or may not see as reasonable actions or ideas. Sentiment analysis extracts the subjective Read More
The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning

text to voice program  languages that allow the text portions of Web pages to be presented. White Paper - A lengthy, often technical, article on a topic that provides background information on corporate products, industries, or industry trends. WIP bins - Work In Process bins . Can also be thought of as personal To-Do lists. They represent personal queues, to which only one user has access. When an item is in an individuals WIP bin, they own that Service Request and are responsible for solving the problem or answering the Read More
How to Make People More Willing to Share Knowledge in Their PLM Environment
In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the

text to voice program  to Make People More Willing to Share Knowledge in Their PLM Environment In Why Some People Don’t Like PLM , Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that knowledge sharing is mutually Read More
How to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market
Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market

text to voice program  to Use Talent Supply Chain Management to Overcome Challenges in the Professional Services Market Professional service providers are starting to apply supply chain management concepts to their strategies for hiring and retaining talent. Adapting to market demands such as globalization and a more sophisticated client base means human resources departments need a complete and integrated process of talent management. But hiring and keeping top talent can also help you increase revenues and increase client Read More
The Path to World-class IT Governance: Maturing Your IT Organization to the Next Level
Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can

text to voice program  Path to World-class IT Governance: Maturing Your IT Organization to the Next Level Many IT organizations lack clear well-defined plans that will bring them to mature governance. By focusing on seven key process categories, an organization can determine its governance maturity. A staged approach allows companies to realize rapid time to value by introducing new tools and processes on an incremental basis. As a result, they can avoid an expensive, one-size-fits-all governance solution that may bring Read More
Using ERP to Deliver Ecommerce for Engineer to Order Companies
Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase

text to voice program  ERP to Deliver Ecommerce for Engineer to Order Companies Engineer-to-order (ETO) companies can use enterprise software to implement eCommerce strategies in order to improve customer service, reduce waste, and increase profits. This white paper outlines the ways that enterprise resource planning (ERP) software can facilitate ETO eCommerce by opening portals to suppliers, project collaborators, and customers. Realize the benefits of eCommerce in the ETO setting with ERP software. Read More
5 Ways to Effectively use Social Media to Conduct Your Job Search
In Using Social Media Tools for Recruiting Talent, I discussed how more and more businesses today are using social media tools for attracting and finding the

text to voice program  Ways to Effectively use Social Media to Conduct Your Job Search In Using Social Media Tools for Recruiting Talent , I discussed how more and more businesses today are using social media tools for attracting and finding the right person to fill a position. This current post will focus on the job seeker. It’s no secret that the last few years has seen unemployment rates rise well above the norm. In fact, recent numbers show that—while things are slowly getting better—many in the market for a job are Read More
To Have or Not to Have Supply Chain Software: Can the Riddle Be Solved?
In a previous blog post, I discussed two approaches to bringing down the overall cost of your supply chain (by using either cost-cutting or -reducing methods

text to voice program  Have or Not to Have Supply Chain Software: Can the Riddle Be Solved? In a previous blog post, I discussed two approaches to bringing down the overall cost of your supply chain (by using either cost-cutting or -reducing methods ). Another blog was about bringing cost down by using better or best inventory management processes and practices . As we have already discussed the methods, processes, and practices, let’s look now at some of the technological aspects of reducing cost. The first question that Read More
Machine Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability
Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In

text to voice program  Telematics: Leveraging Machine-to-Machine Technology to Improve Customer Relationships and Product Reliability Information technology provides the foundation to store, process, and manage today’s huge volumes of telematics data, which will only continue to grow. In addition, analytical tools are available to tap the intelligence hidden in this data and deliver valuable insights. By capitalizing on the synergy between machine telematics and new innovations such as in-memory computing, mobile, and Read More
How to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean
Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma

text to voice program  to Use Technology to Support the Lean Enterprise: Achieving Profitable Growth through Lean Many competitive businesses are implementing “lean” initiatives to expose and attack waste and setting goals for continuous improvement through Six Sigma principles. Consensus is growing that technology is key for successful lean initiatives. This white paper defines addresses the impact lean initiatives have on profitability and considers the role of information technology (IT) in enabling lean initiatives. Read More
5 Things You Need to Know to Empower Today’s Mobile Workforce
As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply

text to voice program  Things You Need to Know to Empower Today’s Mobile Workforce As the lines between work and personal life continue to blur, IT departments are under increasing pressure to support personal-liable mobile devices. But simply locking down a device to protect it limits its usefulness. Rather, companies need to use proper solutions that consider various factors such as the ever-changing regulations on safeguarding corporate data. Know 5 key points for developing a mobile workforce strategy. Read More
PROACTIS Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector
PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline

text to voice program  Source-to-contract and Purchase-to-pay Solutions Ruling the UK Public Sector PROACTIS now helps more than 120 public sector organizations managing £15 billion of public sector spend in the UK and over 100,000 suppliers to streamline their source-to-contract and purchase-to-pay processes to achieve better value and control. The most recent win was at the Flintshire Council,  and now 20 out of 22 local authorities in Wales use PROACTIS.  Also recently, Newham Council chose PROACTIS Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others