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Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM
Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process

the effectiveness of the selection process  Business managers, measured on the effectiveness of their processes, have little involvement in the evolution of those processes. So departments develop a myopic view of their role the process ' they become isolated by their lack of understanding of the overall business and their isolated contribution. To control a static procedure, automation is sufficient. But to manage and optimize a dynamic process'to retain customers and adapt to change'continuous improvement is essential. Responsibility for Read More...
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » the effectiveness of the selection process


The 7 Deadly Sins of Software Selection
Q: How many doomsday prophets does it take to change a light bulb?A: None. The light is still on.“Knock knock.”“Who’s there?”“The Raptured. SURPRISE!”

the effectiveness of the selection process  changes can severely cripple the effectiveness of your software solution through misuse or non-use. Be sure to get user buy-in early (at the requirements-gathering stage) and often. The best way to get buy-in from a group is to offer them a voice (and proof that you’re listening). Deadly Software Selection Sin #3: Succumbing to undue influence The Harold Camping sin: You know that little voice inside your head? The one that starts sentences with words like “I wonder why no one’s ever tried this Read More...
State of the Market: HR
More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This

the effectiveness of the selection process  business strategy (by building the required effectiveness and increasing efficiency). For instance, with the economy improving and IT budgets rising, competition for IT talent'especially in key skill areas'is bound to intensify. At the same time, an improved hiring picture in IT will most likely mean higher turnover, as many unhappy IT staffers who saw workloads increase while compensation and benefits stagnated (during the economic downturn of the early 2000s) will put even more pressure on IT Read More...
The Basics of Quote-to-order Systems
Global competition means more choice for consumers and increasing customer demands. Manufacturers and distributors must develop a better understanding of what

the effectiveness of the selection process  higher profit margins. Certainly, the demand for some catalog-based items that are mass produced (in high-quantity production characterized by specialized equipment and labor) in a make-to-stock (MTS) fashion will never die out completely. However, those manufacturers will be forced to compete on price and on their supply chain effectiveness (particularly on delivery processes), with increasingly thinning margins. And this is where we will begin our discussion on quote-to-order systems (Q2O). But first, Read More...
The Alignment-focused Organization: Bridging the Gap between Strategy and Execution
Aligning your business plans with your method of execution requires more than a peek at financial metrics. Initiatives, tasks, people, and metrics must be

the effectiveness of the selection process  recognition data to understand the effectiveness of campaigns across different markets. Ranking reports help decision makers measure revenues across different stores and identify the top and bottom performers. And further analyses provide insight into how they can impact future performance by managing certain leading indicators. For instance, if customer satisfaction is particularly low in a certain region, executives can look at leading indicators such as employee training, product availability, and Read More...
The Undocumented Layers of the OSI Model and Their Impact on Security
The biggest threat to data security doesn’t come from hackers, misconfigured firewalls, missing patches, or negligent employees. Nor is it in the application

the effectiveness of the selection process  Undocumented Layers of the OSI Model and Their Impact on Security The biggest threat to data security doesn’t come from hackers, misconfigured firewalls, missing patches, or negligent employees. Nor is it in the application layer of the Open Systems Interconnection (OSI) Basic Model. Instead, there are three undocumented layers of the OSI Model that exert a huge influence on security decisions and the integrity of security programs. Learn about those layers and how to manage the threat. Read More...
The Superstar CFO: After the Crisis
In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then,

the effectiveness of the selection process  Superstar CFO: After the Crisis In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then, the world has been shaken by financial, political, and natural upheavals that have altered the economic landscape. This report explores how these changes may be affecting companies’ efforts to transform corporate finance into a value-added partner to the business. Read More...
What Makes Process Process?
The systems dealing with manufacturing, inventory, procurement, and customer order management systems are among the systems that often prove to be the hardest

the effectiveness of the selection process  has to be selected. The project holds significant value. One way not to deliver on that value is selecting a vendor whose product does not fit the needs of the business. This is common sense, but for process companies, it can be particularly challenging. Process companies, including food, chemical, pharmaceutical, forest products, and others, often have unique requirements not addressed by most technology providers. Not all areas of technology reflect the uniqueness of a process business. While financial Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

the effectiveness of the selection process  Great Customer Service on the Web Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site. Read More...
The SOAP Opera Progresses - Helping XML to Rule the World
An important emerging standard in the web arena, known as SOAP (Simple Object Access Protocol), originally developed by Microsoft, has achieved a new milestone.

the effectiveness of the selection process  Helping XML to Rule the World The SOAP Opera Progresses - Helping XML to Rule the World M. Reed - August 20, 2001 Event Summary The World Wide Web Consortium (W3C) has released the first public working drafts of SOAP Version 1.2 and the XML Protocol Abstract Model. By formally publishing these working drafts at an early stage of the design work, W3C hopes to ensure that the public can follow the development of these proposed standards, and contribute to a final result that is widely accepted and adopted. Read More...
The ERP Market 2001 And Beyond - Aging Gracefully With The ‘New Kids On The Block’
Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the ERP market in the 2000’s. ERP will

the effectiveness of the selection process  - Aging Gracefully With The ‘New Kids On The Block’ The ERP Market 2001 And Beyond - Aging Gracefully With The 'New Kids On The Block' P.J. Jakovljevic - October 3, 2001 Executive Summary  Enterprise resource planning (ERP) integrated software solutions have become synonymous with competitiveness, particularly throughout the 1990's. ERP systems replace islands of information with a single, packaged software solution that integrates all traditional enterprise management functions (transactions) Read More...
The Next Generation Network Operations Center: How the Focus on Application Delivery is Redefining the NOC
The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has

the effectiveness of the selection process  Network Operations Center: How the Focus on Application Delivery is Redefining the NOC The majority of IT organizations are under great pressure to evolve to a next-generation network operations center (NOC). A survey of 176 IT professionals has revealed that over a quarter of NOCs don’t meet their organization’s current needs for application performance management. Learn how to migrate away from the current stove-piped NOC to an integrated operations center that effectively supports all components Read More...
On the Move: Great Productivity Solutions for the Mobile Sales Team
In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a

the effectiveness of the selection process  the Move: Great Productivity Solutions for the Mobile Sales Team In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a mobile sales team. Selling will be a mobile discipline. It’s imperative to craft a plan for making mobility standard and keeping information secure. Read More...
EZ-Process BPM/BI Suite
EZ-Process is a certified business solution catering to extended business process management (BPM), workflow automation, and compliancy management (with

the effectiveness of the selection process  respect to SOX and others). Web-based and integrated, its different modules enable organizations to perform process-related tasks such as definition, documentation, certification, collaboration, publication, optimization, compliancy, and automation. Read More...
ERP Selection Case Study: Tylö
Swedish-based Tylö is the world’s leading manufacturer of sauna, shower, and steam bath systems. Family-owned since the 1940s, today Tylö generates growth by leveraging IT-based operational support. Thus, when new growth objectives called for a new enterprise resource planning (ERP) solution, Tylö considered four alternatives: Movex, Jeeves, Axapta, and an upgrade of ASW. Find out which system it chose.

the effectiveness of the selection process   Read More...

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